I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Zobacz więcej
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I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Zobacz więcej
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Very good evaluation. Daniel was very friendly and very informative. He arrived earlier than the appointment time but phoned ahead to ask if this was okay. Very good communication. We will hopefully b... Zobacz więcej
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A quick shout out for Emily Segens at wards who in dealing with my landlord management issues was extremely professional and kept me up to date and informed throughout the whole process. Many th... Zobacz więcej
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The Tenterden branch did an absolutely amazing job of selling our house, it was sold immediately because of the way they marketed it before even going live. So they deserve 5 stars. Massively let down... Zobacz więcej
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Napisane przez firmę
Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.
What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.
Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.
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The lengths we go to deliver the very best customer service are unmatched...

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Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Wards
Not all heros wear capes. We were let down by another estate agent which left us in a vulnerable position with a family member with dementia. The team at Wards Kings Hill were supportive, kind, professional and listened to our situation and needs. Good communication and pro active approach to getting a suitable buyer. Would never use anyone but Wards

Odpowiedź od Wards
I would recommend Wards from a position of both seller and buyer. We would like to specifically commend Ellie Pearce of the Deal branch for her outstanding service and professionalism. Ellie provided great advice and support throughout the entire process. Which was greatly appreciated.

Odpowiedź od Wards
Daniel explained everything really well and gave us lots of information and answered our questions

Odpowiedź od Wards

Odpowiedź od Wards
Ashley was friendly and professional.
Calm and explained things easily .
The follow up email was very informative and easy to understand.
There was no pressure to make a decision immediately.
Thank you

Odpowiedź od Wards
We just purchased our new house through wards, they’re easy to get hold of and keep you in the loop. Kim batchelor was a diamond! I was having a nightmare with my solicitor who was dreadful! She got things moving and really put in a good few days hard work to get us there! Really happy with our purchase so thank you!

Odpowiedź od Wards
Judy from the Sales Progress team was absolutely wonderful. Really helpful in my recent purchase.

Odpowiedź od Wards
Wards Snodland branch are amazing.
Monika is so professional yet so friendly, she really get to know you and understands what we were looking for, kept us up to date on everything, and worked super hard to get our offer across the line.
I would 100% recommend them as a branch and a company.

Odpowiedź od Wards
Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.

Odpowiedź od Wards
We have just exchange contracts on our new property and would like to thank all the girls at wards for their hard work getting us there. They are always ready to help in anyway they can with prompt replies and helpful suggestions. Extremely professional and always knew the answers to any questions we had. Thank you so much Be, Maria, Sam and Katherine for your fantastic service.

Odpowiedź od Wards
Excellent experience with the Kings Hill branch in West Malling whilst buying a property from them, especially Be Chapman who went above and beyond with help and advice during the process and always kept in touch as well as being very knowledgable about the area.
I found all the staff but especially Be to be warm, welcoming, ready to answer any questions i had and totally professional through out which made for a smooth purchase of my property would highly recommend this branch.

Odpowiedź od Wards
We have just purchased a flat in Broadstairs through Wards. I must confess to having instructed a lousy solicitor but Sally, the Sales Progressor, made it happen. It probably wouldn't've without her - patient, understanding and always pleasant to work with. A real service.

Odpowiedź od Wards
It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.

Odpowiedź od Wards
I was 22 when I started the process of buying my first home with Wards of Eynsford and I honestly couldn’t have had a more satisfactory experience! I was warned by many people that buying my first property would be super stressful and time consuming but Judy (in particular) and her colleagues at the Eynsford branch set out every step very clearly and kept me updated every step of the way. Even when they were under pressure, they dealt with everything extremely calmly and made me feel assured throughout the whole process. I can’t thank them all enough and everyone on their team deserves a raise!

Odpowiedź od Wards
The team at Wards in whitstable are fantastic.
I would highly recommend.
From my experience, you really don't need to be chasing them or doing the job for them. Behind the scenes they are going above and beyond on a daily basis.
If you want to be able to instruct an estate agent and be confident you can leave them to it, use these guys.

Odpowiedź od Wards
I had a wonderful experience dealing with Wards. The team was exceptionally friendly, warm, and welcoming from the moment I got in touch. They went above and beyond to be helpful and kept me updated every step of the way. Moving or dealing with property can be stressful, but they made the entire process so easy and smooth. I highly recommend Wards to anyone looking for a reliable, friendly estate agent!

Odpowiedź od Wards
The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

Odpowiedź od Wards
My wife and family have lived in Kent for over 40 years, and every house that we bought or sold, of which there have been many, has been through Wards of Kent. They have always been an efficient and business-like agency. We trust them. Recently, we had to sell a second house in the village of New Ash Green that we were renting-out for over a decade. This was because of the changes in the tenancy laws.
The house was vacated by the tenant in March this year. It was well marketed by Wards and attracted a reasonable number of viewers over many months. Although there were a reasonable number of viewers and some price reductions no firm offers were received. This was because the market was already saturated with similar houses in the area; and our house had not had any major improvements compared to the opposition. The months were passing by and it became imperative for us to sell the house before the winter came. Being vacated and empty of any life and furniture in the winter would have rendered it sad and cold. This would have increased the problems of saleability and insurance cover. Also, we wanted to avoid an approaching new fixed term mortgage rate, which was likely to triplicate due to the enduring pressures from inflation and high cost of borrowing. After a few months, the manager of our local Wards branch in New Ash Green was replaced by a new manager, Steven Sanford
Steven Sanford did not waste any time in assessing our situation and familiariseing himself with the New Ash Green scene. He came up with some novel solutions. It was obvious that sale by private treaty, which is the normal way, had its risks as many potential buyers might be picky and might demand price reductions or pull out at the last minute; thus causing us much frustration. Steven proposed a new idea, which involved a modern method auction of the house. This had the benefit of finding a reliable buyer and using proven in-house experts and conveyancers; all aimed at the promised securing and shortening of the sale process Steven and other colleagues in Wards had a good understanding of this new modern type of sale. They gave us the confidence that it would work; and in fact, it did work. We were able to sell the house reasonably quickly, without it languishing empty, for months. Yes, the house didn't reach the price that we had originally expected, but it was very possible that this price was completely unrealistic; due to the conditions that were prevalent at the time. So, in particular we would like Steven Sanford for all his care and attention during the sale. He is a very likable and efficient person, and we wish him well in his new post. Peter Davies

Odpowiedź od Wards
Both Be and Sam did everything in their power to make selling our present property simple and enhanced the reputation of both themselves and Wards even more by setting us up with a rental agreement prior to purchasing our new property which made what could have been a very stressful occasion much easier. I would not hesitate to recommend Wards to anyone looking to move.

Odpowiedź od Wards
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