VWFS Rent-a-Car - Southampton (Hedge End) Recenzje 

383
Wynik TrustScore: 5 na 5

4,9

Peter Cooper Volkswagen Southampton, 3 Flanders Road, Hedge End, SO30 2LG Southampton, Southampton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The whole experience from start to handing the hire vehicle back was exemplary. Colin is an excellent ambassador for Peter Cooper at Hedge End and his communication and attention to detail is s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We rent from VWFS Hedge End every year. Always excellent service, far superior to mainstream rental companies. You get the car you want and normally cheaper than the large rental firms. Especially wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The salesman who met me in the showroom was very polite and made it an easy process to rent a car for the day. The car was in great condition and nice to drive, i was shown how to use all the tech... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This was a wonderful rental experience. My rental car was easy to book on line and with Colin being An excellent communicator what could be easier?. Colin went out of his way to make the rental of... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów
  2. Leasing samochodów
  3. Agencja wynajmu furgonetek

Napisane przez firmę

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Dane kontaktowe

  • Peter Cooper Volkswagen Southampton, 3 Flanders Road, Hedge End, SO30 2LG, Southampton, Southampton, Zjednoczone Królestwo

  • 01489 783434

4,9

Doskonała

Wynik TrustScore: 5 na 5

383 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(383)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 935

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Service.

The whole experience from start to handing the hire vehicle back was exemplary.
Colin is an excellent ambassador for Peter Cooper at Hedge End and his communication and attention to detail is second to none.
Very accommodating and the whole experience works like clockwork.
Numerous times I have booked through Colin and the Team and it’s ALWAYS Excellent Service.
Keep Up the Excellent Work.
See you again Real Soon.
Thank-You.

7 sierpnia 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Far superior to mainstream rental companies

We rent from VWFS Hedge End every year. Always excellent service, far superior to mainstream rental companies. You get the car you want and normally cheaper than the large rental firms. Especially when you add in the extras. On top you get a much more personal service.

6 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Great service; last minute booking and good value

Great service; last minute booking and good value. Was a great car - brand new

17 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Excellent service & value for money at…

Excellent service & value for money at a very short notice.

The only downside is the £1000 deposit requirement, I believe this would be lower if you opted for extra insurance coverage on top of the basic requirements.

14 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello Mark,

Thank you for taking the time to leave us a review.

We're delighted to hear that you received excellent service and found our rental offering to be great value for money, especially at short notice.

We also appreciate your feedback regarding the security deposit. We've shared your comments with our team.

Thank you again for your feedback, and we hope to welcome you back in the future.

Thank you,
VWFS Rent-a-Car

Oceniono na 4 z 5

Spoiled by the vehicle return experience

Hired a car for a week - booking, collection and the vehicle itself was all great. Unfortunately let down by the vehicle return. They weren’t set up for me delivering the car back half an hour before the 4pm I was allowed to keep it until, this combined with the fact that the original paperwork couldn’t be located meant I was left standing around for over 20 minutes.

25 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thank you for taking the time to share your feedback with us.

We're pleased to hear that the booking process, vehicle collection and the car itself met your expectations.

However, we're sorry to learn that your experience was let down by the vehicle return process. Having looked into this further, the location was operating with holiday cover on the day of your return, which contributed to delays in processing the handover.

While this helps explain what happened, we appreciate it was frustrating to be left waiting and apologise for the inconvenience caused.

Thank you for bringing this to our attention. We've shared your feedback with the team and will use it as a learning opportunity to improve the return experience going forward.

We hope to welcome you back again soon.

Thank you,
VWFS Rent-a-Car

Oceniono na 5 z 5

Customer service here is top

Customer service here is top. Friendly, relaxed and efficient. The gentleman who works at the Kia location doing this deserves a big raise, he’s consistently above and beyond when I’ve rented here.

15 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Really good service

Really good service, friendly knowledgeable staff. (Keep up the good work Colin)
Car was great, just what I needed for the weeks hire.

29 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Really easy to use

Really easy to use, positive experience, and reasonably priced. Very friendly and helpful service in particular from the gentleman who helped me on site, his customer service and approach was the real differentiator which made this a 5* experience, something which these days is sadly unsual. I'd recommend him, and VWFS!

15 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

I rent from VWFS every time I am in the…

I rent from VWFS every time I am in the UK as they are reliable and cost effective, great service and of course love their cars.
Tim Porter

11 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Always a pleasure

Always a pleasure! Colin knows me well now and, due to my mobility issues, always offers me a lift home!
Great service, always!

8 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Excellent service from Colin as usual

20 kwietnia 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Brilliant service once again from Colin.

Brilliant service once again from Colin.

21 marca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Second time renting through VWFS

Second time renting through VWFS, Colin at Peter Cooper made this an absolute breeze, so easy, great value, great car.

5 marca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

This was a wonderful rental experience.

This was a wonderful rental experience.
My rental car was easy to book on line and with Colin being An excellent communicator what could be easier?.
Colin went out of his way to make the rental of the beautiful VW Polo happen at quite short notice.
The car itself was super new and spotless..
Well done VW Peter cooper in Chichester, AA reasonably priced rental for superb car and experience

23 stycznia 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

I’d like to express my appreciation for…

I’d like to express my appreciation for the excellent service provided by your team, as well as the quality of the rental vehicle we selected. Everything was handled efficiently and professionally, making for a very positive experience from Hedge End Team
I look forward to meet you again in future.

22 sierpnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Can't Stay Away...

I keep going back for more... in fact, when I have a car, I tend to keep it twice as long, as originally booked. Great cars and impeccable service -

Cheers Colin and the team.

CB

11 sierpnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

My goto Rental Company

This is my goto rental company. I don't even compare anyone else with this because no one can match the service these guys provide (I have tried other rental companies before). The cars are almost brand new every time and the best part is that you get the exact car you book. It’s not like other companies which say “or similar”. If you book a Golf, you will get a golf!

Other than that, the people are super helpful. It is quick and easy. Completely hassle free. Colin has always been super friendly and very helpful.

Looking forward to booking again.

4 lipca 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 5 z 5

Excellent

Very efficient procedure from start to finish.
Thank you

4 lipca 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

I wanted to hire a specific VW with a…

I wanted to hire a specific VW with a view to buying and renting for a couple of days was the perfect opportunity to ensure it was the right car for me. Colin was very helpful and the booking process and collection was hassle free. Top service, recommended.

19 maja 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 5 z 5

Excellent service

Excellent service, would highly recommend this rental company. Thank you to Colin for his expertise and making the start to our holiday just perfect.

7 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Southampton (Hedge End)

Odpowiedź od VWFS Rent-a-Car - Southampton (Hedge End)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

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