VWFS Rent-a-Car - Durham Recenzje 

324
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Wynik TrustScore: 5 na 5

5,0

Abbey Road, DH1 5HA Durham, Pity Me, GB

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I travelled from Australia to Heathrow and then to Budget for my hire car, they were pressurising customers to take insurance and that amounted to doubling the hire cost quoted. I had an electroni... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident f... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów
  2. Agencja wynajmu furgonetek
  3. Leasing samochodów

Napisane przez firmę

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Dane kontaktowe

  • Abbey Road, DH1 5HA, Durham, Pity Me, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

324 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(324)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 902

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service!

Great service! Needed a hire car urgently at very short notice and they got it to my pick up point exactly on time. Really helpful staff. Many, many thanks.

14 września 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

I found the whole booking process…

I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure talk, unlike other hire firms I’ve dealt with in the past. I wouldn’t hesitate to use the Pullman group again. 👏👏

9 września 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

I travelled from Australia to Heathrow…

I travelled from Australia to Heathrow and then to Budget for my hire car, they were pressurising customers to take insurance and that amounted to doubling the hire cost quoted. I had an electronic credit card and two physical debit cards but they insisted on a physical credit card so the hire never took place. I travelled North via train and my son suggested I contact VW Pullman at Durham.
Service was professional, friendly and I would add with integrity, my debit card was adequate for the transaction.
The car was superb and the whole process and term of hire was without problem at all.
This will be my first point of call for a hire car next time, I fully endorse and totally recommend them.

5 września 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Dealt with extremely friendly staff

Dealt with extremely friendly staff, the vehicle I required was really good value for money, would definitely use this business again.

28 sierpnia 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Really nice car

Really nice car, very clean and excellent spec

17 sierpnia 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Very helpfu and friendly

Very helpfu and friendly. Everything explained clearly. No problems with the car. Would recommend.

31 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

An quick & easy process.

Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway driving.

28 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Car rental

I rented a car for 4 days, it was a very pleasant experience. The car was charged fully and had full tank of petrol. It was a very comfortable ride. This was my 3rd time renting from them and I'll be renting again next week for another trip. Lovely people!

19 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Sarah and Steve great personal service

Sarah and Steve provide a great personal service which is lacking in other rental firms where most of the time you are dealing with multiple individuals who have no idea who you are.

17 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Steve is such a professional…

Steve is such a professional gentleman.. having had lots of previous bad experiences with rental companies this was an absolute seamless process and was very professional throughout. Car and the process were both excellent thank you

10 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Fantastic service from Sarah

Fantastic service from Sarah, great price and a really good car. Thinking of buying one after renting for a week.

6 lipca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Really great service

Really great service - Sarah was absolutely fab, totally hassle free and down to earth but explained everything really well at the same time. Hired a T-Roc for 12 days to travel to and around Devon. Car was a dream, sad to hand it back. Security deposit was returned to the bank next day. Will definitely be using again, thank you.

18 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

excellent service from start to finish

excellent service from start to finish, very easy hand over and return. very friendly staff,will definately be returning for my next rental

23 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Great

As usual a stress free no problems rental. Great team at Durham.

18 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Outstanding rental experience

Outstanding rental experience. Helpful staff, great support, new vehicle in an excellent condition, and none of the hassle of some of the larger national operators!

I would definitely recommend and will be using as my preference for vehicle rental in the future.

Thanks to Sarah at the Durham branch; an absolute star!

20 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Great service

Sarah made the process quick and easy, great service and definitely worth checking out, the car was immaculate and drove superbly.

3 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Sarah was amazing throughout my rental…

Sarah was amazing throughout my rental experience. Nothing was any trouble & at the end of a phone if needed. Thank you!

9 czerwca 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Alway excellent customer service Sarah…

Alway excellent customer service Sarah and Steve take care of everything.
Have used this service multiple times when back from Canada, will definitely be back again.

12 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Sarah at Durham Pulman Showroom helped…

Sarah at Durham Pulman Showroom helped me with my rental car hire as per my timing requirements and everything was perfect. Thanks.

20 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Oceniono na 5 z 5

Best experience ever of hiring a car

Helpful staff at the desk. Pain-free procedures. Smart new car. Very reasonable price.

15 maja 2026
Opinia niezależna
Logo VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

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