I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure t... Zobacz więcej
Reakcja na opinię
Abbey Road, DH1 5HA Durham, Pity Me, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure t... Zobacz więcej
Reakcja na opinię
I travelled from Australia to Heathrow and then to Budget for my hire car, they were pressurising customers to take insurance and that amounted to doubling the hire cost quoted. I had an electroni... Zobacz więcej
Reakcja na opinię
Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are l... Zobacz więcej
Reakcja na opinię
Absolutely brilliant. The best car hire experience ever ( internationally) Could not be faulted- Steve and Shaka made the whole experience relaxed and seamless. Customer centred focus was evident f... Zobacz więcej
Reakcja na opinię
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Abbey Road, DH1 5HA, Durham, Pity Me, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service! Needed a hire car urgently at very short notice and they got it to my pick up point exactly on time. Really helpful staff. Many, many thanks.

Odpowiedź od VWFS Rent-a-Car - Durham
I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure talk, unlike other hire firms I’ve dealt with in the past. I wouldn’t hesitate to use the Pullman group again. 👏👏

Odpowiedź od VWFS Rent-a-Car - Durham
I travelled from Australia to Heathrow and then to Budget for my hire car, they were pressurising customers to take insurance and that amounted to doubling the hire cost quoted. I had an electronic credit card and two physical debit cards but they insisted on a physical credit card so the hire never took place. I travelled North via train and my son suggested I contact VW Pullman at Durham.
Service was professional, friendly and I would add with integrity, my debit card was adequate for the transaction.
The car was superb and the whole process and term of hire was without problem at all.
This will be my first point of call for a hire car next time, I fully endorse and totally recommend them.

Odpowiedź od VWFS Rent-a-Car - Durham
Dealt with extremely friendly staff, the vehicle I required was really good value for money, would definitely use this business again.

Odpowiedź od VWFS Rent-a-Car - Durham

Odpowiedź od VWFS Rent-a-Car - Durham
Very helpfu and friendly. Everything explained clearly. No problems with the car. Would recommend.

Odpowiedź od VWFS Rent-a-Car - Durham
Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway driving.

Odpowiedź od VWFS Rent-a-Car - Durham
I rented a car for 4 days, it was a very pleasant experience. The car was charged fully and had full tank of petrol. It was a very comfortable ride. This was my 3rd time renting from them and I'll be renting again next week for another trip. Lovely people!

Odpowiedź od VWFS Rent-a-Car - Durham
Sarah and Steve provide a great personal service which is lacking in other rental firms where most of the time you are dealing with multiple individuals who have no idea who you are.

Odpowiedź od VWFS Rent-a-Car - Durham
Steve is such a professional gentleman.. having had lots of previous bad experiences with rental companies this was an absolute seamless process and was very professional throughout. Car and the process were both excellent thank you

Odpowiedź od VWFS Rent-a-Car - Durham
Fantastic service from Sarah, great price and a really good car. Thinking of buying one after renting for a week.

Odpowiedź od VWFS Rent-a-Car - Durham
Really great service - Sarah was absolutely fab, totally hassle free and down to earth but explained everything really well at the same time. Hired a T-Roc for 12 days to travel to and around Devon. Car was a dream, sad to hand it back. Security deposit was returned to the bank next day. Will definitely be using again, thank you.

Odpowiedź od VWFS Rent-a-Car - Durham
excellent service from start to finish, very easy hand over and return. very friendly staff,will definately be returning for my next rental

Odpowiedź od VWFS Rent-a-Car - Durham
As usual a stress free no problems rental. Great team at Durham.

Odpowiedź od VWFS Rent-a-Car - Durham
Outstanding rental experience. Helpful staff, great support, new vehicle in an excellent condition, and none of the hassle of some of the larger national operators!
I would definitely recommend and will be using as my preference for vehicle rental in the future.
Thanks to Sarah at the Durham branch; an absolute star!

Odpowiedź od VWFS Rent-a-Car - Durham
Sarah made the process quick and easy, great service and definitely worth checking out, the car was immaculate and drove superbly.

Odpowiedź od VWFS Rent-a-Car - Durham
Sarah was amazing throughout my rental experience. Nothing was any trouble & at the end of a phone if needed. Thank you!

Odpowiedź od VWFS Rent-a-Car - Durham
Alway excellent customer service Sarah and Steve take care of everything.
Have used this service multiple times when back from Canada, will definitely be back again.

Odpowiedź od VWFS Rent-a-Car - Durham
Sarah at Durham Pulman Showroom helped me with my rental car hire as per my timing requirements and everything was perfect. Thanks.

Odpowiedź od VWFS Rent-a-Car - Durham
Helpful staff at the desk. Pain-free procedures. Smart new car. Very reasonable price.

Odpowiedź od VWFS Rent-a-Car - Durham
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.