VWFS Rent-a-Car - Birmingham Recenzje 

220
Wynik TrustScore: 5 na 5

4,8

Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us. Davina is very professional, courteous and very pleasant. Really quick service, very efficient a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from Raheel from start to finish. He was professional, friendly, and made the whole rental process smooth and hassle-free. The VW Passat was clean, comfortable, and drove perfectly.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów
  2. Leasing samochodów
  3. Agencja wynajmu furgonetek

Napisane przez firmę

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Dane kontaktowe

  • Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, Zjednoczone Królestwo

  • 0121 222 0603

4,8

Doskonała

Wynik TrustScore: 5 na 5

220 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(220)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 855

Napisz recenzję
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Oceniono na 5 z 5

It is the first time I have hired a car…

It is the first time I have hired a car and must say booking online with VWFS Rent-A-Car was very straight forward. First tried booking with another company but the process didn't seem as straightforward as VWFS. Upon pick up I was seen to by Yas and told that the car I had booked was unavailable and was offered a different one and was very pleased with the alternative one given. Overall a very good service from Yas and would highly recommend anyone to use this company for renting their next car as I will certainly be doing it.

19 maja 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 5 z 5

Easy rental process.

The staff, Raheel and his colleague, were very helpful and kind. The process went smoothly. Sure it won't be the last time to rent a car from VWFS rental.

10 maja 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Renting from VWFS was made easy by the…

Renting from VWFS was made easy by the wonderful and helpful Yas and raheel. They were very professional and quick in processing everything, if you ever need to rent make sure to go to those guys!

16 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

great service always.staff are very…

great service always.staff are very helpful and friendly specially yas and raheel ( LEGEND)🫡 thank you so much guys

14 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Great customer service from yas and…

Great customer service from yas and raheel

15 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Thank you so much to Yas

Thank you so much to Yas, very professional and very easy to communicate with him, always helpful 😊
10☆☆☆☆☆

10 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 4 z 5

One days hire VW T ROC

A rented a VW T Roc from the Birmingham branch at a great price. Polite and great customer service from Raheel, who was kind enough to refund difference when I returned the car with much more fuel than it initially came with. I would recommend highly

25 marca 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Great option for hiring a car in downtown Birmingham

The car was great, fairly priced and the team was friendly and helpful. The location is very good, next to the Birmingham Ring Road which makes it really easy to go in any direction.

2 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Excellent service from Yas at vw…

Excellent service from Yas at vw Birmingham

1 kwietnia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

I recently hired a Volkswagen Arteon…

I recently hired a Volkswagen Arteon from the Birmingham Location and I couldn't be happier with my experience. The car was almost new and in excellent condition, providing a smooth and comfortable drive. The pricing was very competitive, making it a great value for the quality of service received.

A special mention also to Raheel and Yasir, who were incredibly helpful throughout the process. They made the rental experience seamless and enjoyable, answering all my questions and ensuring I was satisfied with my choice.

I highly recommend Rent-a-Car for anyone looking to hire a vehicle in Birmingham.

Great service and a fantastic car!

21 marca 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 1 z 5

Very poor service and the worst…

Birmingham city centre area.
Very poor service and the worst customer service.
They try to steal your money because of small things.
Avis and Europe car is the best. I highly recommend.
Good rates and no hassle at the end of the contract.
To extend the contract for one day the agent called me and forced me to give my card details on the phone. Even cvv also.
Very unpleasant experience

11 marca 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Hello Ad len,

Thank you for notifying us. We are sorry that you had an unpleasant experience. Your feedback is important to us, and we are committed to addressing your concerns.

In order to investigate this matter further, we would appreciate any additional information that you can share by emailing us at rentacar@vwfs.co.uk.

Regardless of sentiment, we take all feedback into account to help us provide great customer service.

Regards,
VWFS Rent-a-Car

Oceniono na 5 z 5

Excellent experience renting from the…

Excellent experience renting from the guys here. Car was spotless and available right on time, smooth pick up process. Returning the car was also seamless, definitely return next time I need to rent a car in the area.

18 lutego 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Excellent service

Excellent service. Politely serve. Huge recommendation

30 stycznia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 5 z 5

Was a very nice experience with Rahil…

Was a very nice experience with Rahil He did quite look after us we recommend him and use him again thank you

3 lutego 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

Amazing experience

Had an excellent experience with Raheel at VW Car Rentals. From start to finish, his professionalism and attention to detail were second to none. He was incredibly helpful in finding the perfect car to suit my needs, explaining everything clearly, and ensuring the entire process was seamless. The vehicle was in pristine condition and drove like a dream. Raheel’s friendly approach and dedication to great customer service truly stood out. I wouldn’t hesitate to recommend him and VW Car Rentals to anyone looking for a hassle-free and reliable service. Thank you, Rahee

7 stycznia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 4 z 5

My go to place for car hire

Professional service. Exceptional value for money. Only disappointment on this occasion was that the 7 seater Tiguan was not fully valeted and I found rubbish left on rear seats.

6 stycznia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Hi Nav,

We appreciate you taking the time to provide us with this feedback.

We are sorry that you felt slightly dissatisfied with your experience and would like to reassure you that we always strive to listen and improve our services for our customers.

We have investigated the issue with the location. Apologies, this is not our best practice and it was in our best interest to get you into the vehicle quicker. We have spoken to the location and have ensured this will not happen again.

Regards,
VWFS Rent-a-Car

Oceniono na 5 z 5

Raheel was very busy on this day but…

Raheel was very busy on this day but still managed to provide a smooth and fast check out with no delays. I will only use rent a car
I recommend this service to anyone who values a professional experience :-)

4 stycznia 2025
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Oceniono na 5 z 5

Excellent car hire service

The VW showroom staff make you feel welcome and will help you in anyway that they can. The online process or in the showroom office for booking a vehicle for hire is very easy and straightforward.
The information you need is provided in a clear and uncomplicated manner.
The vehicles that VWFS Rent-a-car use for the rental service are the very best that anyone could or would expect to receive from a hirer. And with Raheels help it all works exceptionally well. All in all, always a good experience at Johnsons VW rental.

27 grudnia 2024
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Oceniono na 5 z 5

I rented a VW Tiguan for a week

I rented a VW Tiguan for a week, and while the car was amazing—spacious, comfortable, and full of great features—I had a couple of hiccups at first. I couldn’t figure out how to open the petrol cap or turn on the Lane Assist feature. I called the Birmingham branch, and they sorted it out for me in less than five minutes! The staff are super helpful and patient. After that, the car was a dream to drive. Definitely recommend both the Tiguan and the fantastic service at VWFS Rent-a-Car!

6 grudnia 2024
Opinia niezależna
Logo VWFS Rent-a-Car - Birmingham

Odpowiedź od VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

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