From, my first call, I spoke to carol, who help me to chose the right vehicle for me to hire, no pressure. The proceedure was easy, no hassle, no hidden cost, carol was polite and professional. Coll... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęThe Parade, Orbital Park, TN24 0HT Willesborough, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service is the best I have encountered for a long time. I asked to extend the originally agreed rental duration and the friendliness and excellence of the staff involved was absolutel... Zobacz więcej
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Get the specific car you hire. Really good value. Price includes mileage and insurance/breakdown. Reasonably low deposit taken for excess. All details emailed to you. Only issue would be no facility t... Zobacz więcej
I wanted to experience the ID4 more than the usual test drive, I came across VWFS “rent a car” located at JCB Volkswagen. Carol was very helpful and attentive with the booking from start to finish. I... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Dane kontaktowe
The Parade, Orbital Park, TN24 0HT, Willesborough, England, Zjednoczone Królestwo
4,5
Doskonała
115 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing this feedback, we're happy to hear that you had a great experience.
A superb service from start to finish.
A superb service from start to finish.
A customer service akin to being with friends.
A very recommended service.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing this feedback, we're happy to hear that you had a great experience.
The service here was excellent
The service here was excellent. Everything ran smoothly and they were very efficient and attended our every need. I could not fault anything and I will definitely be back to rent a car again. The price was the best in Ashford. The car was very clean and on time. It was ready and waiting for us when we arrived and we were seen straight away as they knew we had a ferry to catch. It was the perfect experience
25 marca 2024
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing this feedback, we're happy to hear that you had a great experience.
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing this feedback, we're happy to hear that you had a great experience.
Excellent customer service from start…
Excellent customer service from start to finish. I would highly recommend and definitely use them again.
15 marca 2024
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing this feedback, we're happy to hear that you had a great experience.
Carol
Carol ! You are an absolute treasure and a total asset to your company. You turned a disastrous day into a much better day. You are a friendly and efficient lady and couldn’t have been more helpful. Thank you !
29 grudnia 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Everything was fantastic
Everything was fantastic. Carol was the best in everything. She was supportive, explained everything from start till pick up of the car. The car was very economical, drove well and was the best size for my family.
21 grudnia 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Going the extra mile
The service is wonderful. I required a car at short notice and Carol was so helpful so much so she got a smaller car cleaned and sanitised in a few moments so that I could meet up with friends. Always happy and very courteous.
29 grudnia 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
The service was fantastic
The service was fantastic, the car was ready on time and beautifully clean. The whole process of hiring was really quick and straight forward. I needed to change my hire period twice which was handled quickly and without any fuss. I would definitely hire from VWFS again and recommend them to everyone!
29 listopada 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Carol was brilliant and so was the deal!
Carol was brilliant and couldn’t have been more helpful and friendly. Cheapest deal out there with a brand new Golf. Low deposit and only £200 excess. Service all round was absolutely brilliant and l couldn’t recommend highly enough!!! 😀🤩
27 listopada 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for sharing.
very smooth and much cheaper in…
very smooth and much cheaper in comparison to other car rentals. Car was in good shape and condition enjoyed the rental period
24 listopada 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Excellent
Excellent. Last minute rental due to being let down elsewhere and Carol could not have been more helpful. She was also supported by Koz.
They are both a credit to VW.
Thank you.
17 listopada 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Excellent service
Booked online from Australia, great service from Carol on arrival after long flight. Collection, drop off and paperwork easy, very efficient. Great to have an all in price no hidden extras. Definitely use again.
19 września 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for leaving a review.
Great service from Carol
Great service from Carol, the transaction was so easy, cant wait to use this service again.
8 września 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for taking the time to share your feedback.
Amazing customer service
Carol was great in making sure everything was in place for my trip which required extra documents etc. Top class service.
1 września 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
Thanks for taking your time to share your feedback.
Carol from the Ashford branch was…
Carol from the Ashford branch was brilliant. Very professional and knew what stock she had in. Unlike another big company that we was due to use that let us down. Very friendly and efficient. Car was great. We would definitely use again
29 sierpnia 2023
Opinia niezależna
Odpowiedź od VWFS Rent-a-Car - Ashford
We’re glad to hear that you enjoyed your VWFS Rent a Car.
Carol's service was genuinely amazing
Carol's service was genuinely exceptional and of the highest quality. It addressed all my requirements by delivering a warm and professional experience. Every challenge I encountered was handled with a compassionate approach, reflecting positively on VWFS. The Volkswagen Golf provided was truly outstanding, offering a superb driving experience and arriving in a spotless condition. Without a doubt, I intend to utilise your service again. Many thanks for delivering such an excellent service.
15 sierpnia 2023
Opinia niezależna
Very Good
Carol was very friendly & helpful.
Easy booking process for the VW Sharan we hired, which was clean & low mileage.
I will be using this company again.
7 sierpnia 2023
Opinia niezależna
Carol is a superstar!
Easy to use, cost effective, friendly staff, personal touch and would recommend to anyone wanting to rent a quality car from a high quality dealer... This is the 3rd or fourth time that I have used Carol in Ashford, and I will always go back to her for any rental car I need in the UK.
24 lipca 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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