Whoever made their website and phone app should be shot. Easily the worst experience. Nothing online works, everything is broken and unintuitive, whoever they hired must have had 0 experience pro... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had the pleasure to deal with Colin from the Clonakilty Vodafone store. Previously tried to sort an issue with Vodafone through the customer service which was a total disaster. Colin was the only one... Zobacz więcej
Absolutely brilliant company. My elderly uncle 80 years old was being robbed by virgin media,, they were charging him 104 A MONTH for TV and broadband. I rang to cancel and argued how can u d... Zobacz więcej
Trying to find the best option for an iphone 17 pro max after discussing with Natalia I decided to come from another network to Vodafone. Natalia made the whole process simple and easy and great value... Zobacz więcej
Informacje dotyczące firmy
- Dostawca usług telekomunikacyjnych
- Dostawca usług internetowych
- Operator sieci komórkowej
- Dostawca internetu i telefonu
Napisane przez firmę
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Dane kontaktowe
Irlandia
- www.vodafone.ie
4,4
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very easy to deal with Rian
Very easy to deal with Rian, best experience yet at Vodafone shop
25 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi William,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Total disaster
Total disaster. I have tried to move my personal account ro a bussniess accont now for 2 weeks. I have spoken to 5-6 people with each conversation either being hung up or passed around.
Honestly a total disaster, so much for the we see this through to the end crap.
Since the above message i have tried again to contact vodafone and again zero feedback or return message.
I appriciate vodafone have returned my call but as they say paper never refuses ink.
25 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Mobile not letting me reply to or send a text...
I've had an issue for about four months where I couldn't send a text (only receive them). The message said "Network is not ready. Try again." I did the usual things including turning the phone off and back on again. I then rang Vodafone and they weren't able to sort it. After that, I went into the Grafton Street branch and a lovely guy called Donough? did his best to resolve it including checking with colleagues but to no avail. He advised me to come back on a Friday morning when there is a designated person available. I did so this morning and was referred to Ahmed. He also could not have been more helpful despite also having some initial difficulty in resolving the issue. He then decided to download a newer version of the message app and hey presto the issue resolved! To say I'm really grateful is an understatement. Thanks again Ahmed for coming up with what was in the end was a simple but brilliant solution. A very happy Vodafone customer...
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Marian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Premium customer service in Vodafone Grafton Street
Observed the patience that the whole team had with customers in particular Yash and Bren. Premium customer service delivered.
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Joan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
keep away
Really bad stuff from Vodafone i cant wait to get away from them , their customer service has to be the worst in the world, never never never again
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Dermot,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
I booked a insurance for my phone with…
I booked a insurance for my phone with them. It brook, i send it in. They repaired it, but it happend that i got a new phone in between. So after some time now i wanted to use this phone i got back from them and it turns out it is blocked as it apears to be a refurbished phone. I don´t mind it is refurbished but they told me its my problem and they don´t care. So i got the phone repaird but blocked so it is essentially useless. I will never buy with them again.
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Patrick,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Unbelievably bad service
Unbelievably bad service. Asked for reciepts for bill payments. Sent me unopenable files. Impossible to get on the phone. Infuriating to deal with. Please stay away from this sham company.
20 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Really poor customer service
Really poor customer service. Trying to put a new employee on their ring phones has proven to be hugly frustration.
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Niall,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Irshan was very accommodating and easy…
Irshan was very accommodating and easy to talk to. Highly recommended. 👍🏻
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Went out his way to assist
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Cahir,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Happy with my service from Derek and…
Happy with my service from Derek and Chris
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Edith,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was very helpful and got me set…
Themba was very helpful and got me set up very quickly. Thanks a mill
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had a difficult problem but all was…
Had a difficult problem but all was resolved by Ben (Killarney) who is an absolute diamond! Very friendly and helpful, no stress :-)
9 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Rachel,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Irshan is a very nice guy.
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Maksym,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had the pleasure of dealing with Nicole…
Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a staff member that others should look to on how to deal with customers. She dealt with my issue in a polite and helpful manner even though the shop was very busy for her at the time. Jane Canavan
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Staff is very good and helpful
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Patrick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Today I visited Vodafone shop…
Today I visited Vodafone shop Blanchardstown and Igor helped me set up phone. Very nice service
Thanks Sir
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Adrianna was extremely helpful and her…
Adrianna was extremely helpful and her product knowledge was excellent
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
bad and sad
The internet connection is cut off once everyday between 1 a.m. and 5 a.m in Dublin 12
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations.
We take all comments seriously and use them to help improve the overall experience for all our customers.
Thanks,
The Vodafone team
Jennifer was fantastic
Jennifer was fantastic, very helpful and professional.
Im a happy Vodafone customer.
Thank you Jennifer for your time and patience
21 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Anna,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.