Had the pleasure to deal with Colin from the Clonakilty Vodafone store. Previously tried to sort an issue with Vodafone through the customer service which was a total disaster. Colin was the only one... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently renewed my broadband contract with Vodafone and was promised that the annual increase (as happens every April) would not affect the new contract. I have now had 3 bills in a row where I ha... Zobacz więcej
Trying to find the best option for an iphone 17 pro max after discussing with Natalia I decided to come from another network to Vodafone. Natalia made the whole process simple and easy and great value... Zobacz więcej
My mother spoke with Clare in Vodafone in the M1 retail park in Drogheda. She was very confused about her phone top up but Clare took her time and explained everything to her and contacted me, her dau... Zobacz więcej
Informacje dotyczące firmy
- Dostawca usług telekomunikacyjnych
- Dostawca usług internetowych
- Operator sieci komórkowej
- Dostawca internetu i telefonu
Napisane przez firmę
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Dane kontaktowe
Irlandia
- www.vodafone.ie
4,4
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Roisin was a very nice girl and very…
Roisin was a very nice girl and very helpful
29 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Patrick,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Colm in Galway shopping centre was so…
Colm in Galway shopping centre was so helpful today , he really made a big problem a lot smaller
29 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Lou,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
New phone
Abuzar was very helpful & patient in explaining the options for me. I was unsure whether to get a new or a reconditioned phone. I am happy with the decision I made. New phone & Changed to a Vodafone Sim Family deal. I would not have known it was available to me if Abuzar hadn’t explained it to me
28 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Elizabeth,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Odpowiedź od Vodafone Ireland
Hi Juliana,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba helped me look over my plans
Themba helped me look over my plans, and get me the best deal for me and my family plan!
28 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Charity,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Was in Carrickmacross Vodafone
Was in Carrickmacross Vodafone, Jamie & Adam were working. Very helpful & got my phone issue sorted
28 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Eugene,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service provided by…
Excellent customer service provided by Jamie. Extremely informative, helpful and friendly. Could not have been more helpful and made process easy.
28 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
E-SIM
Dropped in for a e-sim, the staff were excellent and had it done in a couple of minutes 👍
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Mark,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent girls
Roisin and DJessica were so very helpful.They explained plans very well and their advice was excellent.I always come to Vodafone, Tuam Road, Galway.
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Lloyd was great today
Lloyd was great today, he got us out of a tricky situation wrt data backup and new phone purchase, so we are grateful for the support.
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Shane,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I am so satisfied with the customer service from Chanel
I am so satisfied with the customer service at the shop in Kilkenny with Chanel and she took care of all my issues I will be back.
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Kirsten,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Conor is the best sales person ever!!
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Today I came in with my Autistic client…
Today I came in with my Autistic client to the Tralee branch, Loyd attended to us and was very understanding and helpful.
Shauna also was very helpful is sorting out payments without stressing my client.
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The sales representative was very…
The sales representative was very patient and answered all questions. Very happy with the service provided
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Nida,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Switching back to Vodafone
I was switching back to Vodafone. My Customer Adviser was Raissa. She was very friendly, very informative and patient. We managed to complete the process quickly and efficiently. I recommend her and the Blanch team. Thanks!
26 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very easy to deal with Rian
Very easy to deal with Rian, best experience yet at Vodafone shop
25 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi William,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Total disaster
Total disaster. I have tried to move my personal account ro a bussniess accont now for 2 weeks. I have spoken to 5-6 people with each conversation either being hung up or passed around.
Honestly a total disaster, so much for the we see this through to the end crap.
Since the above message i have tried again to contact vodafone and again zero feedback or return message.
I appriciate vodafone have returned my call but as they say paper never refuses ink.
25 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Mobile not letting me reply to or send a text...
I've had an issue for about four months where I couldn't send a text (only receive them). The message said "Network is not ready. Try again." I did the usual things including turning the phone off and back on again. I then rang Vodafone and they weren't able to sort it. After that, I went into the Grafton Street branch and a lovely guy called Donough? did his best to resolve it including checking with colleagues but to no avail. He advised me to come back on a Friday morning when there is a designated person available. I did so this morning and was referred to Ahmed. He also could not have been more helpful despite also having some initial difficulty in resolving the issue. He then decided to download a newer version of the message app and hey presto the issue resolved! To say I'm really grateful is an understatement. Thanks again Ahmed for coming up with what was in the end was a simple but brilliant solution. A very happy Vodafone customer...
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Marian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Premium customer service in Vodafone Grafton Street
Observed the patience that the whole team had with customers in particular Yash and Bren. Premium customer service delivered.
24 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone Ireland
Hi Joan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.