Vodafone UK - Watford experience Recenzje 

202
Wynik TrustScore: 5 na 5

4,8

52b The Harlequin, WD17 2TL Watford, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the who... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Watford experience

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 52b The Harlequin, WD17 2TL, Watford, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 836

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Kem the manager

The young man, Kem who is the manager in the Watford store was so polite and helpful. I was sold a phone in another store but was not told that moving from an iPhone to Samsung would be such a complicated process. Kem saw to my issue with no fuss and helped me move all my data across to my new phone. Nothing was too much for him and I would recommend him to my friends and family.

5 października 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi Janet,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Priya was amazing in store

Priya was amazing in store. Best knowledgable person I’ve met in Vodafone. Very professional and went up and beyond her role.

23 września 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

your employee suvansh is very great and…

your employee suvansh is very great and helpful.

19 września 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Taher,

Thanks for the lovely review and fantastic support for Suvansh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Priya was helpful and well informed

Priya was helpful and well informed. She dealt with elderly customers with patience and understanding.
Thank you for being so efficient and knowledgeable

18 września 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Anne,

Thanks for letting us know what an amazing job Priya did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent and knowledgeable care

I needed to upgrade my SIM only plan and Priya in the Watford branch was excellent.
She was knowledgeable and knew right away the best plan for me. I'm highly satisfied with their service.

16 września 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi Barbara,

We're pleased to hear about your recent store visit, and positive experience. It's great to know Priya was able to provide such good service .

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service

Great customer service. I have purchased new iphone 15 pro max and it was very quick and easy.
Recommended

16 września 2023
Opinia niezależna
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Odpowiedź od Vodafone UK - Watford experience

Hi Kevin,

Thank you for taking the time to review. We're pleased to hear about your recent experience. We hope you enjoy your new phone.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Priya explained everything well and was…

Priya explained everything well and was very friendly!! Great customer service

14 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Oceniono na 5 z 5

Priya was a great help for us today

Priya was a great help for us today! Huge thanks to Priya

13 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Andrei,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer support

I just moved provider and I chose Vodafone for its great coverage and service. Malina, the sales advisor, made my journey smooth and offered all the information I needed in order to sign the contract and be a Vodafone customer.

23 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi Anna. Thank you for your review for Malina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very happy with service provided

Had just upgraded my phone, but the SIM card had become stuck in the old phone. Vodafone colleague sorted it in no time and I opted to have the Premium Experience to have Vodafone transfer all my data and apps etc to the new phone. Done in no time at all and certainly saved me spending a lot of time if I had done this myself.
Excellent service!

18 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi Robert. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The manager kem

The manager kem. Nice young man who helped me get a new phone and set it up for me as I would not have been able to do it all myself

17 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Kay,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful and kind staff member and…

Very helpful and kind staff member and polite, Malina, thank you.

11 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi Anca. Thank you for your review for Malina. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Suvansh was very helpful went into the…

Suvansh was very helpful went into the Watford store to upgrade and simply smooth and very helpful

7 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hi David. Thank you for your review for Suvansh in our Watford Experience store. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mercedes was a great help

Mercedes was a great help with fixing the mifi. After already visiting a store where they couldn’t. She was very efficient and helpful

3 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Denis,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service by AQSA

My husband was charged extra for a fault SIM card which meant to be cancelled by Vodafone an year ago as they sent us the new SIM card. But instead he was getting charged twice for both SIM at two different dates of the month. After reviewing the bank statement we realised that Vodafone is charging us twice for the same contract. To cut the long story short we had to go backwards and forwards with customer service and they sent us to the store in Watford, where we met the lovely customer service advisor named AQSA. She was really professional and helpful. She rang customer service again to explain the situation and managed to sort out everything whilst we were in store. She took time to make sure that everything is sorted correctly. Excellent example of customer service 👏.

1 lipca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey there,

Thanks for letting us know what an amazing job Aqsa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful lady by the name of…

Very helpful lady by the name of Mercedes. Cost effective and easy to talk to. Helped me save money and get a new phone

30 czerwca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Sally,

Thanks for the lovely review and fantastic support for Mercedes.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mercedes in the Watford store was…

Mercedes in the Watford store was really kind and helpful. Took her time explaining all the details to us and made sure we were comfortable with our purchase and after service care.

12 czerwca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Gaynor,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Suvansh has excellent customer service…

Suvansh has excellent customer service skills and solved my problem in 5min He also offered me home broadband which I will think about. Very pleased.

15 czerwca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Ian,

Thanks for letting us know what an amazing job Suvansh did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Olly was really helpful and positive in…

Olly was really helpful and positive in helping us buy a new iPhone!

15 czerwca 2023
Opinia niezależna
Logo Vodafone UK - Watford experience

Odpowiedź od Vodafone UK - Watford experience

Hey Francesca,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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