Vodafone UK - Waltham Cross Recenzje 

152
Wynik TrustScore: 5 na 5

4,9

2 High Street, EN8 7BY Waltham Cross, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 2 High Street, EN8 7BY, Waltham Cross, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 836

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful

Very helpful and friendly service 😊

15 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Selda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service 100% thank you

Excellent service 100% thank you

12 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Julia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Really helpfully tried his best to help…

Really helpfully tried his best to help will definitely return for contract renewal

12 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Mus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Narmada so very helpful and friendly

Narmada so very helpful and friendly , efficient and kind

12 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Awful customer service

Worst customer service ever. Received texts, emails and even a letter through the post about upgrade. Tried to speak someone re changing apt but no.. because I had forgotten my pin. Gave my email, phone, mothers maiden name, my dob, my address even my sort code associated with account but no!! Still not enough. What else can I give? Now apt has been cancelled as I’ve not been in touch to confirm??!!!

12 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey,

I apologize for the issues you've been experiencing with upgrade. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mert has been such an amazing person…

Mert has been such an amazing person and have helped me out in all my problems with Vodafone. We need more of him with Vodafone or people won’t use this network!

8 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Ozlem,

Thanks for the lovely review and fantastic support for Mert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Experience

The reception was great, and the insights of Ellen Boadu were very helpful in securing a good deal on both my SIM and phone contract.

3 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Prince was very knowledgeable and …

Prince was very knowledgeable and attentive and tried his best to answer my question re roaming costs. But sadly was unable and advised me to call 191 and if still not sorted coms back to see him.

6 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Chrissie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nagma was really helpful today.

5 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Dete,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into the store with an issue and…

Went into the store with an issue and the issue was resolved very quickly, with brilliant customer service. (Nagma served us.)

3 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey there,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thanks to Magma today she helped me…

Thanks to Magma today she helped me today to sorted out my new contract. Am so happy

3 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Lira,

Thanks for the lovely review and fantastic support for Magma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

She is amazing,Thank you

She is amazing,Thank you

1 maja 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Katarzyna,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited Vodafone store today

I visited Vodafone store today, the lady called Nagma. She was so good throughout the service. Will visit again. She is exceptionally good.

23 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Fauzia,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Best customer service rep

Very nice and polite and caring. Nagma

23 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Hafizu,

Thanks for the lovely review and fantastic support for Nagma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helful staff at waltham cross…

Very helful staff at waltham cross branch

19 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Oktay,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ellen was focused and rectified serious…

Ellen was focused and rectified serious mistakes made by lady who opened the account with me. I felt I shouldn't have had to go to a shop to make the alterations since it was incompetence by Vodafone staff that caused the issue. Did write to CEO with proof of mistake made but never received a reply of any sort which just demonstrates ignorance on part of Vodafone management

10 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Catherine,

Thanks for the lovely review and fantastic support for Ellen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came to the voda phone today for help…

I came to the voda phone today for help with my phone and a charming lady called Nagma Helped me so much and resolved all the problems with my phone. You are very lucky to have this lady in your company.

8 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hey Jonathan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nicole and Prince at Waltham Cross …

Nicole and Prince at Waltham Cross gave a 1000% to sort out my changeover from apple to Android the advice and the help setting up including help with transfers of apps etc was second to none. What a fabulous team a credit to vodaphone. I will recommend this shop to all my friends

22 marca 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hi John,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Nichole was really good

Nichole was really good, she explained everything in detail. Sorted our my account issues and found me a very good and competetive deal.

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

Hi Christopher,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service from Nichole… Nichole

Excellent customer service from Nichole today
Restored my faith in Vodafone !

7 marca 2025
Opinia niezależna
Logo Vodafone UK - Waltham Cross

Odpowiedź od Vodafone UK - Waltham Cross

We really appreciate the positive words, Julie! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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