Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... Zobacz więcej
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Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... Zobacz więcej
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Colin has been incredible to deal with! I got myself in a bit of a pickle so came into store for some help. Colin was reassuring, knowledgeable and managed to help get everything sorted for me. 10/10... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Trowbridge
Napisane przez firmę
Dane kontaktowe
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, Zjednoczone Królestwo
4,9
Doskonała
259 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Upgraded my phone in Trowbridge today
Upgraded my phone in Trowbridge today, Emily and Brad helped me and were very good at explaining.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Josephine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade phone in Vodafone today
Upgrade phone in Vodafone today, Brad helped me transfer my data.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dylan in the Trowbridge store was…
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer since my 1st phone and will continue to do so providing helpful people like Dylan are around. Thank you
17 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hi Alan, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brad helped me in store today
Brad helped me in store today, service was good.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Lis,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan if a customer briefly asks to…
Dylan if a customer briefly asks to borrow a biro to record the ending dates of a new contract you are selling to them in their diary, you really shouldn't reply by saying 'as long as you don't take it, we don't have many'. That's very bad etiquette and judgemental. I've never had a shop assistant speak to me like that before, especially considering I am a paying customer. Perhaps you need to have extra training here. Some of us are a lot more educated than you perceive.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hello there,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy
Very happy, staff were great instore. Brad was really good at explaining everything.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had my iPhone transferred today in…
Had my iPhone transferred today in store by Brad, he did a great job!
4 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was excellent in store today with…
Brad was excellent in store today with me and being very professional.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Dylan
Thank you to Dylan for all your help with my account. Very patient and knowledgeable. Great service
31 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Vodafone today to transfer…
Went into Vodafone today to transfer data on my phone. Brad helped me do this in store. Thanks!
30 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Knowlegeable and efficient
Brad was courteous, patient and clearly knowledgeable.
The process of upgrading the mobile phone and transferring all the data was performed with streamline efficiency. Many thanks.
22 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dylan and Emily were very helpful in…
Dylan and Emily were very helpful in setting up my new contract and transferring all my data. Thank you
23 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elise was a great adviser who help me…
Elise was a great adviser who help me choose the perfect phone! Also amazing communication and understanding
Thank you.
23 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Emily
23 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan top man👍
10 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Elise was super helpful tranfering my…
Elise was super helpful tranfering my data from my old phone to my new phone she made sure everything was exactly the same.
And thank you to dylan who sold me the phone!
3 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and friendly.Explained the…
Very helpful and friendly.Explained the set up on new phone.Very pleased with customer service.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was super helpful transfering my…
Brad was super helpful transfering my data to my new phone
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Soph,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was great in helping me in…
Brad was great in helping me in Trowbridge store today, thanks.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey Natasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Elise was amazing doing my transfer of…
Elise was amazing doing my transfer of data she made sure eveything was on my new phone
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.