I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację52 High street, TN9 1EH Tonbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Zobacz więcej
Reakcja na opinię
I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely poli... Zobacz więcej
Reakcja na opinię
Louise was so so lovely to talk to! very knowledgable and professional, helpful with questions and overall made the process of upgrading very smooth and easy!! thank you so much
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Tonbridge
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
52 High street, TN9 1EH, Tonbridge, Zjednoczone Królestwo
4,9
Doskonała
255 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent Customer Service
I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely polite. I explained what I needed to do which involved calling another specialist department which, had I been a millennial, I would have done online. Louise answered all my questions, then put me through to the other department which took a long time, as expected. Throughout the time I was on the call, when I was clearly just waiting, Louise made a point of having a conversation with me so that I didn’t get the chance to get bored by the long wait. Five stars to Vodafone for having someone who clearly understands what good customer service is all about. If I am being completely honest, I could not say if Ian getting good value for money, Ihave never compared the prices, and Vodafone have always given me good enough service to prevent me from bothering to look elsewhere which is why I have been with them for 24 years. Thank you Louise.
11 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service by louise
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great service, I will now always opt for in store interactions with vodafone
19 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Louise
Louise was so so lovely to talk to! very knowledgable and professional, helpful with questions and overall made the process of upgrading very smooth and easy!! thank you so much
16 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey,
Thanks for letting us know what an amazing job Louise did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Able to talk to someone in person
Able to talk to someone in person. Offered meaningful and helpful advice and saved me money. And was really really helpful friendly person.. thankyou Jordan
16 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and managed to…
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Voda phone shop. Jordan recommended that I switch to voda phone as I always got charged an extortionate amount when going to Turkey. I am very happy with my contract. He has been amazing.
12 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan was extremely helpful
Jordan was extremely helpful, great attitude and was able to seal the deal flawlessly
2 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Joshua,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan always gives excellent service…
Jordan always gives excellent service and very friendly. Always try to save me money with the best contracts. Been with voda phone for years.. many thanks
1 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional customer service
Exceptional and outstanding customer service from Jordan and Dan at Tonbridge branch yesterday. Nothing was too much trouble and they applied their knowledge and expertise to answer our questions. My husband bought a new phone which was recommended by Dan after ascertaining usage and what my husband wants from a smart phone.
We watched them apply their knowledge and the same courtesy to other customers. We were particularly impressed with their kind approach to elderly customers, some of whom were struggling with the technology.we thoroughly recommend these employees.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Claridge,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louise was amazing helpful and very…
Louise was amazing helpful and very good customer service and she understood everything we want to know and explained very well so glad to have a member of staff that is smiling and happy all time
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Clare,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Service!
We were lucky to visit at a quiet time. I needed to get a new phone and Jordan couldn’t have been more helpful, he sorted out what I needed and did all the transfer too.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was charming and intellegent
Jordan was charming and intellegent. Intellegent and service was impeccable
Thanks Jordan
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Oosie,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan waz abdolutely brilliant with mr…
Jordan waz abdolutely brilliant with mr tiday, fantastic knowledge, great customer serbice highly recommend the tonbridge team
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Jim,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Louise was great had a really good chat…
Louise was great had a really good chat and she's such a lovely girl
19 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Louise —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Louise helped me set up a new contract…
Louise helped me set up a new contract and was very helpful and knowledgeable. She was very patient and explained everything clearly
23 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Louise was really helpful with my phone…
Louise was really helpful with my phone and contract. Thanks Louise x
27 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Shirley,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service
Amazing and incredibly helpful, Jordan was very informative, brilliant service
25 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was super helpful to my elderly…
Jordan was super helpful to my elderly grandma. Very kind and accommodating. Thank you so much Jordan!!!
5 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Lauren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience with Jordan
Had a great experience with Jordan - very efficient and made sure we got what we needed
2 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Russ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Louise was very friendly and helped me…
Louise was very friendly and helped me find the best value deals.
28 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey there,
Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was highly efficient and helpful…
Jordan was highly efficient and helpful with my replacement of my S23. I know him from the change of my sim and he was the reason I came back, tried and tested. I like Vodaphone and Jordan has been an excellent ambassador. Thank you to both.
16 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tonbridge
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.