Vodafone UK - Thurrock Lakeside Experience Recenzje 

200
Wynik TrustScore: 5 na 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Got us a better deal immediately, and gave smooth and clear instructions on setting up the 5G hub. Great service.

Reakcja na opinię

Oceniono na 5 z 5

I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

200 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(200)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 266

Napisz recenzję
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Oceniono na 5 z 5

Really helpful staff

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.

1 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Maria,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

First class customer service from Tolulupe (Thurrock)

I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!

27 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Taaya,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Yusif at Lakeside absolutely brilliant

Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful

27 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Luke,

Thanks for the lovely review and fantastic support for Yusif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very enjoyable and fun time with Yusuf

Very enjoyable and fun time with Yusuf

23 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Okiemute,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service. Very helpful Tanzeel fixed my phone and my Internet. Also helped me save money on both.
Would highly recommend.
Thankyou.

15 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I ‘been serve by Leandra

I ‘been serve by Leandra, very nice person, very patient , explain everything and try to find the best contract to make you happy !!
Thank you for your kindness and to all your team .. highly recommended

14 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Marie,

Thanks for the lovely review and fantastic support for Leandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had a great experience with Blake…

I had a great experience with Blake regarding the upgrade for my iphone. He was very helpful and answered all my questions, Thanks again Blake.

3 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

"Hey Maria,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Blake was truly amazing and helped me…

Blake was truly amazing and helped me with my data transfer and a better deal

30 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Jane ,

Thanks for the lovely review and fantastic support for Blake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Maria helped me today went above and…

Maria helped me today went above and beyond after the hassle I had at another branch couldn’t thank her enough.

29 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I travel one hour just to visit the…

I travel one hour just to visit the lakeside store and be seen by Maria, she is absolutely amazing. Thank you so much for your great customer service

29 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Eliza ,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very knowledgeable and clear advice

Very knowledgeable and clear advice.
Gave us a great deal on my daughter’s phones. Absolutely cracking! Good job I have insurance lol

27 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Second visit and I couldn’t be happier

Second visit and I couldn’t be happier.
I was served by Mariah once again and honestly her customer service is absolutely outstanding. She makes the experience worth any wait. I hope she gets the recognition she deserves. Thank you Mariah

20 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Dominic,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

maria was so lovely and helpful

maria was so lovely and helpful. we came to see if we could upgrade my mums sim plan. she was very honest, open and transparent. she wanted to help find the best deal for my mum and didn’t feel like she was chasing a sale. interactions like that and people like. maria make customers want to come back for the experience. big thank you to maria? hope she gets the recognition she deserves!:)

22 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Petro and Maz were outstanding in…

Petro and Maz were outstanding in helping me set up my new account with Vodafone. Amazing customer service from both colleagues. Very happy and pleased. Amazing staff

21 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Martin,

Thanks for the lovely review and fantastic support for Petro and Maz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Upgrading 4 phones.

Maria was amazing! She was friendly and so polite.
Managed to save us on all 4 phones.
Managed to upgrade all 4 which not all takes ages, but she done it so efficiently and made time fly by!
Great sense of humour and professionally throughout!
Deserves a pay rise for upgrading 4 phones in such short time 👍

20 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Fran,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Oceniono na 5 z 5

Very great customer service

Very great customer service helped and understood what we needed, went above and beyond thank you very much

12 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Verry helpful and great service

Verry helpful and great service, verry happy with the whole experience, thank you

12 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 2 z 5

Miss Olivia

Today I went to Vodafone Shop in Lakeside and I’ve been served by a girl named Olivia, not the best experience I had, I wasn’t even seated , very cold approach , not profesional at all. Hands in her pocket when she was talking to me. Vodafone is known for professionalism and customer care.
Disappointed !

10 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Yasir,

Thank you for taking the time to share your feedback. I’m really sorry to hear that your recent visit to the Vodafone store did not meet your expectations. We appreciate you highlighting your experience, as professionalism and customer care are very important to us. Your comments will be shared with the relevant team, so this can be reviewed and addressed appropriately.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had amazing service at Vodafone…

I had amazing service at Vodafone Lakeside today Tanzeel and Naz were absolutely phenomenal, Naz is a little bit chatty but lovely talk to, helped resolve my issue and lower my bill.

10 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I would like to give special thanks to…maddy

I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.

Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.

She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.

Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.

10 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Thurrock Lakeside Experience

Odpowiedź od Vodafone UK - Thurrock Lakeside Experience

Hey Ayan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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