I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację408 The Strand,Covent Garden, WC2R 0NE London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
Reakcja na opinię
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Zobacz więcej
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Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - The Strand
Napisane przez firmę
Dane kontaktowe
408 The Strand,Covent Garden, WC2R 0NE, London, Zjednoczone Królestwo
4,9
Doskonała
195 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kai and Lexi were very helpful and…
Kai and Lexi were very helpful and focussed on customer satisfaction
11 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hey Stuart. Thank you for your review for Kai and Lexi. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advisor JILANI very knowledgeable
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi Samia,
Wow! This is amazing to hear, thank you ever so much for sharing your recent experience with us. We're so glad to have you join us!
Which store did you recently visit so we're able to feed this back to Jilani directly?
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - The Strand
Hi Greg, thank you for your review for Lexy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
The Vodafone Social Media Team
Odpowiedź od Vodafone UK - The Strand
Hi Suvanker,
Thanks for your review and the fantastic feedback for Jilani! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Sonia was really helpful.
8 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi there,
Thanks for your review and feedback for Sonia! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Incredible service
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi Mateo. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani was great, helpful and knowledgeable
Jilani was great! Knowledgeable and personable.
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hey. Thank you for your review for Jilani. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani 100/10
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi Lawrence,
It's great to hear that Jilani could help, especially given the circumstances. I'm sorry that your phone was stolen. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jilani directly.
Thank you,
Vodafone Social Media Team
G. JILANI
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.
3 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hey Daahda,
Thank you for your review. I’ll be sure to pass on the feedback for Gulam from the strand store in London. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was being seen by Gulam very quick to…
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.
3 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hey Jahed. It's always nice to read such lovely feedback. If you spoke to Gulam in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Absolutely great service and great…
Absolutely great service and great people thanks Lexi
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi Susan,
It's always nice to read such lovely feedback. If you spoke to Lexi in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Jilani and Lexi were simply awesome
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hey Galahad,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative! Thank you Lexi!
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - The Strand
Hi Jerfyn,
This is perfect feedback for Lexi. Thanks for taking your time to let us know how informative she is.
All the best,
Vodafone Social Media team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.