Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Zobacz więcej
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Lokalizacja
Zmień lokalizację1a North Street, CO10 1RB Sudbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
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Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Zobacz więcej
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After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Sudbury
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
1a North Street, CO10 1RB, Sudbury, Zjednoczone Królestwo
4,9
Doskonała
157 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The guys were very helpful and…
The guys were very helpful and informative.
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Ash dealt with us
Ash dealt with us, he was very informative and helpful
1 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Jonathan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff
The staff, in my local store are so helpful. Nothing is too much trouble and any hiccup is promptly sorted swiftly.
Ashley particularly, is so good with people who aren’t savvy with smartphones/IT, always kind and patient.
10 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Tracey,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service buying a additional plan…
Great service buying a additional plan for my children's tablet.
7 lutego 2025
Opinia niezależna
Ash is a really helpful,knowledgable &…
Ash is a really helpful,knowledgable & friendly guy to deal with,thanks.
7 lutego 2025
Opinia niezależna
What a lovely man Ash was helping me…
What a lovely man Ash was helping me setting up my new phone
30 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ash was really helpful in choosing the…
Ash was really helpful in choosing the best plan for my upgrade and was very friendly
30 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Harry,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ash is one of the best assistant…
Ash is one of the best assistant manager, he takes good care and very knowledgeable. Great service and problem solver.
27 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Mr Fuller,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding Customer Service
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brilliant. Helpful, calm and professional. It just proves, as we are increasingly pushed towards faceless online solutions. The true customer experience is always going to be face to face. Pay them a visit, you will not be disappointed.
10 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Roaming abroad
I popped in to enquire about roaming whilst abroad and get some help setting it up (I'm a pensioner) and I came away with a new plan £4 month cheaper, including free roaming, all sorted! Friendly, helpful, fantastic. Thankvyou
16 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Realy friendly and helpful any…
Realy friendly and helpful any questions you have they are happy to help 😊
13 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Maxine,
Thank you for taking the time to review and sharing this feedback..
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Human Touch
It's the human, kind, patient and helpful approach. I went in with my concerns and left satisfied with the answers given to my queries and the changes made.
The Sudbury Vodafone venue is relevant to senior citizens like me and my husband. At a time when machines are taking over communication with businesses, Manager Kurt and his colleagues offer understanding and support that are much needed. They deserve our true thanks.
2 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Samya,
It's lovely to see you had such a positive experience with our Sudbury team. We're glad that Kurt (and colleagues!) left such wonderful impression. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
Great service by Kurt
Great service by Kurt. Helpful, friendly and knowledgeable. A credit to your company. Many thanks
15 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Donna,
This is a great review for Kurt. Thanks for sharing your feedback and kind words. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went into Sudbury store
Went into Sudbury store, to upgrade to a new sim, didn't catch the advisor's name but very helpful and friendly, made sure I understood everything. Would definitely recommend people use the Sudbury store.
10 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Daphne. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish I could remember the guys name…
I was served at Vodafone in Sudbury by a great guy called Ash. He was excellent such a nice person chatty and explained everything perfectly. He upgraded my son’s phone and even got me to sign up for an iPad and a fantastic price. Both the men in there have excellent customer service skills.
8 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hey Sally, This is just how we want all our customers to feel when they visit our stores. Thanks for your awesome feedback, The Vodafone Social Media team
I was looking to replace a phone and…
I was looking to replace a phone and maybe change to a different provider. I popped into the store at Sudbury in Suffolk and was given a friendly welcome by Ash. I discussed with him what I was looking for and he offered some great advice and found a very good deal on a new phone contract. I decided to go with the deal. Great shop, Ash is very helpful and Id highly recommend the Vodafone shop in Sudbury
25 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Chris, Thanks for your awesome feedback for Ash and the team in Sudbury. It's great ot see they were able ot find you a great deal. I hope you're loving your new phone 😊
Thanks again, The Vodafone Social Media team
Very helpful agent sorted out my phone a good experience…
Very helpful agent sorted out my phone very pleasant staff ago
19 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Hi Brian, thanks for your fab feedback about your recent experience with us.
All the best, The Vodafone Social Media Team
James and Ashley are the best hard and…
James and Ashley are the best hard and honest workers in Vodafone Sudbury Suffolk from the last 15 years
18 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Thanks for the great feedback for Cosmin, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So Helpful
Came to Vodafone shop,Ashley was so helpful and good advice, have been using Vodafone for many years, you can see why,all ways helpful
18 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Sudbury
Thanks for your 5 star review, Maureen! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sudbury
Hi Clive. Thank you for your review for Kurt. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.