Vodafone UK - Sudbury Recenzje 

157
Wynik TrustScore: 5 na 5

4,9

1a North Street, CO10 1RB Sudbury, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.

Reakcja na opinię

Oceniono na 5 z 5

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 1a North Street, CO10 1RB, Sudbury, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

157 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(157)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 680

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Has so much difficulty with the live…

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can't remember his name but he is always so helpful and lovely

5 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good service from the staff

Good service from the staff. Helped me save money!!

30 maja 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I was able to reduce my monthly…

I was able to reduce my monthly outgoings including adding another SIM card to my contract. Everything was sorted out quickly and easily and the advisor was very knowledgeable and helpful.

18 maja 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey VL,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 4 z 5

Staff always pleasant and helpful.

2 maja 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Dorothy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Representative Phoenix (Ross?) was…

Representative Phoenix (Ross?) was superb. Two visits, service was comprehensive and painless

1 maja 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Upgraded our phones this week

Upgraded our phones this week, not very tech savy but Phoenix was great, sorted everything for us and set phones up ready for use.
Thank you

14 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Deborah,

Thanks for the lovely review and fantastic support for Phoenix.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Patient and understanding team.

As always the team at Sudbury provide excellent customer service. Particularly Ashley and Phoenix, nothing is ever too much trouble for them, they are so patient and explain everything. I wouldn’t consider going anywhere else.

11 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Suzanne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley lived up to expectations very…

Ashley lived up to expectations very helpful and quick. Many thanks.

7 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ash was very helpful!

I came in and spoke to Ash today. He was amazing and so helpful. He reassured me every step and explained what he was doing throughout my experience. He was an absolute star and was I was very grateful to be able to go into a store and speak to a person and get the help I needed!

4 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Camilla,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Vodafone service

I needed to update my phone and review my contract and popped into the Vodafone shop in Sudbury. I was lucky as the shop wasn’t busy but the help I had was so useful. I saw Kurt and he gave me really good advice on which phone to go for and which plan. Nothing was too much trouble. At no point did I feel rushed into making a decision. Really good service.

12 marca 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Royna,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Exceptionally helpful and knowledgeable…

Exceptionally helpful and knowledgeable team. Thank you!

12 marca 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Rosie
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful setting up my new S26

Very helpful setting up my new S26. Thanks team.

6 marca 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Another great experience from the…

Another great experience from the Sudbury team always happy to help. Always go into store directly instead of online as the guys in store are always so helpful and friendly!

27 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Oceniono na 5 z 5

Very good service explained everything…

Very good service explained everything to me and did a good deal too

18 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Dave,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Phoenix at Vodafone, Sudbury

Spoke to Phoenix who couldn't have done more to help and set my mind at ease. He dealt with my query and then, having advised that my contracts were due for renewal, managed to save me money.
Phoenix was polite, friendly and very knowledgeable. It was a very positive experience.

31 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Sandra,
 
Thanks for the lovely review and fantastic support for Phoenix.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ash was superb as he is every time I…

Ash was superb as he is every time I call in to sort any issues I have. Brilliant customer service and he knows what he's doing. 5☆

30 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Trev,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ash in the Sudbury branch went above…

Ash in the Sudbury branch went above and beyond to sort out our issues

31 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Ted,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful and polite14january 2026

14 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

New contract

Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process.
A complete and thorough demonstration of the new device with a full explanation of how the contract would work
Thank you for such good service Sudbury

3 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service as always from Ashley

Great service as always from Ashley, Phoenix, Heba and Kurt.

Merry Christmas 🎅🏻

23 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Sudbury

Odpowiedź od Vodafone UK - Sudbury

Hey Steve and Joan,
 
Thanks for the lovely review and fantastic support for Ashley.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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