Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
Reakcja na opinię
Lokalizacja
Zmień lokalizację56 High Street, GL5 1AS Stroud, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Zobacz więcej
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Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Zobacz więcej
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I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Stroud
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
56 High Street, GL5 1AS, Stroud, Zjednoczone Królestwo
4,9
Doskonała
212 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service
I didn't really know what phone package I was looking for, but Dan was brilliant in explaining everything & finding the right phone for me. He was very helpful & knowledgeable.
7 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Nicola,
Thank you for your review and great feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I purchased my phone with Charlie in…
I purchased my phone with Charlie in the Stroud branch. Charlie dealt with my query really well and gave me all of the information that I needed. Thank you Charlie
4 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Thanks for your awesome feedback for Charlie. It's great to see they made upgrading such a pleasure.
Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Dan was So helpful in Stroud thank you
Dan was So helpful in Stroud thank you
4 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Thanks for your awesome feedback for Dan.
All the best, The Vodafone Social Media Team
Excellent service and advice from Dan
23 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I popped in to the stroud store today…
I popped in to the stroud store today as I was having storage issues with my phone. Connor the sales assistant was very patient and helpful with my issue and helped me get WhatsApp back on my phone. Thank you
20 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
It's really great to see Connor was able to get your issue with WhatsApp and storage sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Dan Charlie Connor
Dan, Charlie & Connor in the Stroud branch were really patient, kind and helpful to me whilst I was trying to choose a new phone and phone plan.
I must have spent 3 hours in total over three visits with them separately and as the whole process slightly addled my brain and I asked lots of questions they were incredibly patient
They all knew their stuff really well.
13 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Lorraine,
It's great to hear about your recent experience. Thank you for reviewing and sharing your feedback for Dan, Charlie and Connor.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was amazing in sorting out our…
Charlie was amazing in sorting out our upgrades. He gave us a really good deal and we’re so grateful
12 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Gill,
Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan went above and beyond to help me
Dan went above and beyond to help me.
He was as friendly and very informative.
Highly recommended.
10 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Melanie,
Your feedback is so important to us, so thanks for taking the time to share this great review about Dan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful Dan
9 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Thanks for your awesome feedback for Dan, The Vodafone Social Media Team
The best
Charlie was supremely patient and helpful replacing our lost phone and setting up the new one. The whole experience was easy and reassuring. Sincere thanks 😊
9 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
H Rob,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan always helps me with my queries…
Dan always helps me with my queries very quickly and easily
9 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Paul,
It's great to hear that Dan is always there to help you. If you ever need anything feel free to also reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we are always ready to help.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Stroud
Hi Lauren. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dale just could not do enough to help…
Dale just could not do enough to help me make some savings on my business account. Very knowledgeable and professional. Make a very refreshing change to deal with an employee who clearly enjoys his job. Thankyou
15 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Wayne,
This is a great review for Dale. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan at Stroud
I upgraded my phone with Dan who helped me decide with ease and moved all my things over making sure I didn’t lose anything
2 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Mark,
Thanks for your review, and feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan helped me move from pay as you go…
Dan helped me move from pay as you go to contract. Very quick and easy
2 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hey Trevor,
It's great to hear your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan in Stroud
I upgraded my phone with Dan on Thursday and I’ve never had such an easy and stress free experience in a phone shop. He kept the conversation going and made it very clear and easy even though phone contracts can be quite confusing in past experiences. Massive thank you to Dan!
28 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hey Rhys,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
After a stressful unhelpful time…
After a stressful unhelpful time dealing with 02 customer service, I went into my local branch where I was helped by a young guy called Charlie, he completely understood my issue and soon sorted it, I have now moved over to Vodafone as there so helpful
22 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Helen. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The colleagues were incredibly helpful
Dan was incredibly helpful, informative and gave good advice.
20 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hi Janet. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Dan was incredibly friendly, knowledgeable and helpful.
He listened to what we were looking for, answered all our questions clearly and offered great suggestions.
Professional and personable he provided excellent customer service and he was a great ambassador for the company.
9 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hey Katherine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Purchasing a new mobile phone
My husband and I visited your Vodafone shop on the 8th December with my 90 year old aunt who wanted to replace her old mobile phone. We found Dan and Dale very helpful who spent time talking to my aunt to find out what type of phone she would like. They discussed various options with her and gave her some good advice. She was happy with what they suggested. We had trouble transferring her contacts from her old phone to her new one when we got home and returned to your shop the following day. Jamie served us and again was very helpful and sorted out our problem. I wouldn’t hesitate to recommend your Vodafone shop who have such friendly helpful staff to anyone wanting to buy a new phone.
8 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Stroud
Hey Joan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.