Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację60 Chapel Street, PR8 1BZ Southport, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Zobacz więcej
Reakcja na opinię
The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... Zobacz więcej
Reakcja na opinię
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Southport
Napisane przez firmę
Dane kontaktowe
60 Chapel Street, PR8 1BZ, Southport, Zjednoczone Królestwo
4,9
Doskonała
299 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nothing was to much trouble. Thank you Paul!
Nothing was to much trouble. The service was a 10/10 from me. Very helpful, especially the colleague Paul. Explained everything to me. Thank you 😊
23 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hey Nicola, This is awesome to see and just how we want our customers to feel when they visit our store.
Thanks for your feedback, The Vodafone Social Media Team
Great service at Vodafone Southport
Our advisor Jess was fantastic. She was friendly, enthusiastic, polite and really knew what she was talking about. Jess worked out great deals for us on our two phone contracts. We left the store as very happy customers. Thank you Jess.
23 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Jess was fantastic
Jess was fantastic, helpful and brilliant. Has a fantastic personality and helped me set up my phone. Thank you.
Overall experience was 10 out of 10
19 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Frank,
This is such an amazing review for Jess. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jordan was really helpful in store
Jordan was really helpful in store. Great service 👍🏼
16 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Adele is a gem! Great service & saved us money!
Adele was really friendly and very helpful, especially when she was answering all of our questions! With her professional advice, we have managed to save money by switching our internet provider to yourselves! Very happy with the whole experience!
2 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Laura,
Thank you for taking the time to leave us a 5 star review! We're glad to have you on board with us.
Thanks,
The Vodafone Social Media Team
My experience was very welcoming at…
My experience was very welcoming at Vodafone customer service was excellent the staff are very friendly, couterious, helpful msle your feel very welcome. They helped with my every needs.
I would defenately recommand Vodafone company to any one.
I will give them a five star
14 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Pauline. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service
Traveled all the way from Manchester to visit this store. Best customer service from the staff here than any other Vodafone store I've visited.
2 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hello, Judith,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience in store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service
Always wonderful service from the staff in the Vodafone store in Southport. It’s a pleasure to visit and receive such care and help. Thank you!
31 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Elizabeth, Thanks for your review! It's lovely to see you had such a positive experience with our Southport team. This is absolutely what we aim for! Thanks again, Vodafone Social Media Team
Excellent service from Paul
Excellent service from Paul. Switching over my broadband from EE. Very helpful and informative.Always pleased with the service in the Southport store.
29 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hello, Janet,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was brilliant
Paul was brilliant. Helped me with moving my home broadband. Patience of a Saint.
24 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi John. Thank you for your review for Paul. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul at Southport was very patient and…
Paul at Southport was very patient and explained everything in full,he also kept me informed all the way through my transfer to vodaphone from 3 network. I would recommend him to family and freinds all the time.
21 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Susan,
Thanks for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful service from Laura
Wonderful service from Laura. I had trouble paying my bills. She was very very helpful and patient in sorting everything out for me. Highly recommend.
18 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Robbie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Laura has got the issue resolved for you.
Thanks,
The Vodafone Social Media Team
Wigan and Leigh stores weren't helpful
Wigan and Leigh stores weren't helpful. Paul at Southport was brilliant and recommended him to help anyone.
18 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Catherine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Laura
Laura was very knowledgeable and very polite and new her job very well
A good experience
17 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Nicholas,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful service from Paul
Very helpful service from Paul. Moving my number over from 3. Pleased with the help in store.
10 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Marc. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After having my phone stolen
After having my phone stolen I went into Vodafone Southport for a replacement Abi was so helpful and helped me through replacing and setting up a new phone . I highly recommend both Abi and Vodafone if you need help.
28 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great friendly service from Paul in…
Great friendly service from Paul in Southport. Helped me transfer all my data to my new phone. Excellent.
23 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Frank. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visiting Britain from abroad and…
I am visiting Britain from abroad and thought I would be smart and get myself an eSIM. Switching my phone over to eSIM was not a friendly process. My phone was totally messed up.
Laura, from Vodafone Southport, helped me enormously. She was kind and consumately professional. My cell phone is now 100% good, thanks to her intervention. If I lived in Southport, I would not hesitate to go to Vodafone for all my mobile services, based on the help I received this afternoon.
5 well-deserved stars, and big thanks 😊
18 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi Phillip,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Southport
Hi Adam,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jord was really good best service I’ve…
Jord was really good best service I’ve had in Vodafone before
13 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Southport
Hi there,
Thanks for your 5 star review, great to see Jord provided such great service! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂
Thanks, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.