Vodafone UK - South Shields Recenzje 

235
Wynik TrustScore: 5 na 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

235 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(235)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 923

Napisz recenzję
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Oceniono na 5 z 5

Big thank you to Seana

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade.
This time it was Seana who kindly and patiently sorted out upgrades for myself and my husband and can't speak more highly of her.

20 lipca 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

"Hey Thompson,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Staff in the shop are very kind and…

Staff in the shop are very kind and helpful

20 lipca 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Graham,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Great service
From
Mathew

22 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - South Shields

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good instore service

Good instore service

11 czerwca 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service from start to finish…

Fantastic service from start to finish a very nice little seaside store with good staff

8 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - South Shields

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had a virus on my phone ,came into this…

Had a virus on my phone ,came into this store in south shields and the lady I was asking to help my inquiry was amazing, sorted my phone out and hiw very knowledgeable and polite she was ,thankyou so much

8 czerwca 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Kevin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful friendly knowledgeable…

Very helpful friendly knowledgeable staff Seana was lovely I would highly recommend her to help my family and friends. It's always a pleasure to visit the shop.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - South Shields

Hey Denise,

Thanks for the lovely review and fantastic support for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was very helpful

Katie was very helpful

15 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

MATHEW WAS SO HELPFUL GAVE ME A GREAT…

MATHEW WAS SO HELPFUL GAVE ME A GREAT DEAL ON ROAMING ABROAD WHICH I WAS WORRIED ABOUT AND NEW DEAL ON BROADBAND JUST WENT IN FOR ADVICE BUT WAS VERY HAPPY WITH OUTCOME

15 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Jennifer,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Shop South Shields

I was engaged with Seana.
Seana was very patient, knowledgeable about products .
I went to Vodafone shop to purchase a device and review my plan.
She listened to my concerns and actual needs and provide the solution.
Very good experience and enjoyable.
Seana without a doubt is a valuable asset to Vodafone. 10 out of 10.
I surely go back to her if I need anything.
Excellent service and customer care.

13 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was excellent.as I am 86 a little…

Katie was excellent.as I am 86 a little slow so she explained great.vvery happy

7 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Ivan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Prompt service with a smile

Prompt service with a smile! As I am an older person Katie was patient and informative.

7 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Linda,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thanks to Mr Lee

Thanks to Mr. Lee in South Shields Vodafone. Firstly, He helped me to be member of Vodafone and yesterday thanks to get a new phone lovely Lee

6 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Ferit,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Just been into south shields store

Just been into south shields store . Very pleased with the service I received from Katie. She reduced my monthly payments, with a great saving. Very helpful member of staff.

4 maja 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

First class service

The service I received from Seana was first class giving me all the options available in a clear and friendly way. Outstanding.

28 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Neil,

Thank you for your review. It's always lovely to read such nice feedback for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Store very busy with only 2 staff to…

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting.
Lee who was the branch manager was covering the branch due to staff shortages was very patient with the previous old customer & then dealt with my order very quickly.
I would highly recommend this branch & it’s colleagues.

25 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Jean,

It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Made a mistake online when ordering my…

Made a mistake online when ordering my upgrade so went into Vodaphone in South Shields to sort. Katie had the issue sorted asap and set my new phone up for me. She was so helpful and polite and nothing was a problem. Katie is an asset to Vodaphone.

25 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Joseph,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

CUSTOMER SERVICE EXCELLENT

I visited the store yesterday to trade in my old phone and bought the S26 Galaxy Samsung. Throughout my time in the store, I found Katie to be thoroughly professional, with a calm and pleasant nature.

The service was excellent.

24 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hey Cheryl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went to South Shields store with my…

Went to South Shields store with my husband today to change his sim card. Katie was marvelous very patient, helpful & friendly girl with a brilliant attitude.

23 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - South Shields

Odpowiedź od Vodafone UK - South Shields

Hi June , thank you so much for your wonderful review and the amazing support you’ve shown for Katie it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

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