Vodafone UK - Sittingbourne Recenzje 

194
Wynik TrustScore: 5 na 5

4,9

88A High Street, ME10 4PH Sittingbourne, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 88A High Street, ME10 4PH, Sittingbourne, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(194)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 657

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ross was very helpful and made sure my…

Ross was very helpful and made sure my phone was up and running by the time I left the store.

4 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Denise, That's great to hear, I'm glad Ross was so helpful! I hope you're loving your new phone!
Thanks, The Vodafone Social Media team

Oceniono na 5 z 5

Efficient Service

Very efficiently dealt with and the whole process explained to me

28 marca 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi Jane,

It's great to hear about your recent experience and feedback. Thanks for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Stephanie was very professional and knowledgeable. Thank you

15 marca 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi there,

Thanks for your feedback! It's great that you had such a positive experience with Stephanie.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Steph helped me with my upgrade today

Steph helped me with my upgrade today. Great advice , very friendly whilst being professional. Explained everything to me . Very pleased .

1 marca 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hey Timm,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful!

Ross and his team were very helpful in helping my partner and I upgrade our phones as it come to light we were ripped off by another store.

Cannot recommend highly enough.

24 lutego 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hi Shane,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Sam was incredible and extremely…

Sam was incredible and extremely helpful and he resolv3d the issue that I had

20 lutego 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi Heidi,

Thanks for your kind words and taking your time to share the experience in store with Sam.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Sam was really helpful with assisting…

Sam was really helpful with assisting me with my new contract and went above and beyond to ensure I could keep my number, thanks for all your help!

8 lutego 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi Megan,

This is a great review for Sam. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Excellent customer service today …

Sam was very helpful and got me good deals on broadband and a iPad .
And sorted some things out on my large account with you .

8 lutego 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi Jane,

Thanks for your review for Sam. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Steph at the Vodafone store was very…

Steph at the Vodafone store was very helpful with sorting my my Vodafone app problem.

7 lutego 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hi Richard,

We appreciate your feedback and kind words about Steph. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Better opinion of vodaphone now

Steph was very helpful and answered all my questions honestly and gave some great advice. I would recommend going to talk to her in sittingbourn store if you need phone advice. She has given me a better view on vodaphone for sure.

2 lutego 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hey there,

Thanks for letting us know what an amazing job Steph did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Came into store a few days ago

Came into store a few days ago , heard the staff swearing and using derogatory language. I even heard a racist term which I dare not repeat. It made me feel sick as I’m mixed race. This can’t be tolerated!

18 stycznia 2024
Opinia niezależna
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Odpowiedź od Vodafone UK - Sittingbourne

Hey Joyce,

This is really upsetting and disappointing to hear and we absolutely want to investigate this further to make sure it is handled swiftly and appropriately.

So we can do this, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can take some more details from you.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Sittingbourne Vodafone - Amazing!

Both colleagues in the Sittingbourne branch that I spoke to - Sam and Stephanie - were extremely helpful in upgrading my iPhone and contract, also saving me money in the long run. Amazing staff…definitely need some kind of commendation!

16 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hi Antony,

Thanks for taking your time to share these kind words for Sam and Stephanie.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Staff at Vodaphone were extremely…

Staff at Vodaphone were extremely helpful and efficient in helping a very non-savvie phone user to navigate my new phone. They transferred everything over to my new phone and talked me through how to use my new phone. It was totally painless!

11 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Sally,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Samuel was very helpful

Samuel was very helpful, patient and understanding. He was very efficient and made me feel confident with my purchases today.

11 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Anne,

Thanks for letting us know what an amazing job Samuel did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Shaun was helpful and transferred all…

Shaun was helpful and transferred all of my data which I couldn’t do alone.

11 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Steven,

Thanks for the lovely review and fantastic support for Shaun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service!!

I was served by Sam who helped me bring my number over from my old contract with 02 to a new one with Vodafone which he sold to me at such a great price! What a lad!

18 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Jeremy,

Thanks for reviewing and sharing this great feedback for Sam.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Sam was helpful

Sam was helpful.
Supportive and went above and beyond to tey and solve mynissue that has been ongoing for around 1 year

13 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Clare,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very friendly and knowledgeable

10 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hi Benjamin,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I spoke to Sam who was very methodical…

I spoke to Sam who was very methodical in getting me the best deal. I felt like to took the time to make sure the deal was the best value and fit for me.

7 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Sittingbourne

Odpowiedź od Vodafone UK - Sittingbourne

Hey Eden,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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