Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
Reakcja na opinię
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Zobacz więcej
Reakcja na opinię
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Sheffield Crystal Peaks
Napisane przez firmę
Dane kontaktowe
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Zjednoczone Królestwo
4,9
Doskonała
368 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Reece did my upgrade and was very…
Reece did my upgrade and was very helpful thankyou Reece
24 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi have just upgraded my phone today…
Hi have just upgraded my phone today the guy who looked after me today [paul] crystal peaks he was amazing I must have sat there 1hr going through all costs but in the end I got the best offer really good customer help 👍
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant was so kind and well…
The assistant was so kind and well mannered,explained everything in details and went above and beyond. Will be back Thank you Fiz
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Linda,
It's always a pleasure to read such positive comments. Thank you for the wonderful review.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz - Great Customer Service
Fiz,
The gentleman that looked after me was very friendly and helpful went out of his way to deal with my enquiry.
Great customer service
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Jo,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with my phone for over a…
Had issue with my phone for over a week, I went to shop as the chap in store Fiz rectified my issue I was very happy walked out of shop with a smile. Thanks
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey David,
Delighted to hear that the store agent managed to address the issue. We value your kind feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, helped with all products and what he recommended.
Very happy customer
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer service with Chris at Vodafone took the time to explain…
Chris took the time to explain everything in great detail. I've felt abit let down with Vodafone customer service in the past but not any more. I will definitely make a detour to visit crystal peaks to visit Chris for his knowledge and caring approach. More people like him please on your team. It really made the difference of me leaving or staying with Vodafone.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store in crystal peaks…
I visited the store in crystal peaks Chris was very patient and explained everything to me
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In store staff were very helpful and…
In store staff were very helpful and supportive explaining everything very clearly Paul made sure everything was finalised before I left the shop.
The only glitch was the system used for the upgrade seemed to be rejecting data which took longer than it should have been
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris today from Crystal peaks branch…
Chris today from Crystal peaks branch was very helpful! Went in as our SIM cards were up and came out with better deals and cheaper. Great customer service, friendly and prompt. Thank you for your help today.
22 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hello Rachael,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Good Service by Fiz
Very Good Service by Fiz. 10/10 sorted my new phone out and transfered everything over.
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Kim. Thank you for your review for Fiz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Jessie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Natasha was amazing through my upgrade…
Natasha was amazing through my upgrade order thankyou!
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Mark,
Thank you for your review for Natasha. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Chris,
Thanks for the excellent feedback for Natasha, it's greatly valued. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service from chris at crystal…
Brilliant service from chris at crystal peaks made it a proper easy upgrade
Top man
5 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Rik,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Great service
From a Very patient and experienced sales person
2 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Laurence,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for letting us know what an amazing job we did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, efficient, friendly and fully sorted 7 day return item as well suggesting saving on another airtime plan.
4 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Phil, It's great to hear how helpful our team were on your recent vist to our Crystal Peaks store.
Thanks, The Vodafone Social Media Team
Lovely advisor
Lovely advisor, very helpful and friendly his name was Chris
11 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sheffield Crystal Peaks
Hi Beth,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.