Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęU12 Oracle Centre, RG1 2AH Reading, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Zobacz więcej
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Zobacz więcej
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I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... Zobacz więcej
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Informacje dotyczące firmy
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Dane kontaktowe
U12 Oracle Centre, RG1 2AH, Reading, Zjednoczone Królestwo
4,8
Doskonała
342 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thanks to Connor for helping find a…
Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store
15 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Yahiyah,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was returning goods
I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja
11 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Brigette,
Thanks for the lovely review and fantastic support for Raja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service in store from Marco when…
Great service in store from Marco when collecting my new iPhone. Set everything up for me and all working as it should thanks Marco!
8 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hi Aitch,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marco—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very pleasent personality and efficient
Very pleasent personality, friendly and infirmative customer service .
Marco was very efficient
7 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Raghava,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If I could give anything less than 1…Worst BROADBAND AVOID THEM!!!!
If I could give anything less than 1 star I will. This is by far the worst broadband I ever got on. Sadly it became worse after I extended my contract for 2years. Full Fibre 910 + Super Wifi gives me no good coverage I can barely play games on my PlayStation. My laptops have bad connections even after subscribing to the fastest speed. Please if you like good speed avoid this Vodafone. AVOID THEM!!!! I’ve called several times they say I turn off and restart router. Same thing always
Update: So an agent reached out to me and proposed I call the dedicated team to look into this. Guess what?? Even a normal call to the service center is muffled only for the agent to check my post code and say there is no network in my area. So why make me commit to a 2year plan after doing a network check before I onboarded and they confirmed there was Vodafone network in the area. This is a complete rip off I get no value for what I pay for. I STRONGLY ADVISE STAY AWAY FROM VODAFONE if you want peace of mind. Stay completely away from them this has impacted me so bad. I write this from a place of pain and deep hurt. Stay away from them
5 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Marco was very helpful today
Marco was very helpful today, talked me through everything and made sure to give me options for every need/want. Great customer service and very helpful. Thank you!
1 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you to Connor - 5-star plus customer service
Thank you to Connor from Vodafone in the Oracle in Reading! He was professional, friendly, and understood what I wanted, and he delivered the service with grace and a smile.
Thank you for your honesty and clarity regarding the different Vodafone contracts. You made me feel respected, and as a middle-aged woman with limited knowledge of technology, I felt I was in safe hands—5 stars plus for the service I received from Connor.
1 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Eugenie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you so much for Soumela she was…
Thank you so much for Soumela she was very nice to me also with a big smile and willing to help me
27 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Anum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soumela gave me great service today
Soumela gave me great service today
26 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hi Frank,
Thank you so much for your wonderful review and the amazing support you’ve shown for Soumela —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service in the store today
26 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marco was lovely and friendly
Marco was lovely and friendly! He was so accommodating to all of my questions and helped and explained everything in lots of details
25 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Key,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was amazing & super helpful.
Connor was amazing & super helpful.
23 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Helen,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was really fantastic and…
Connor was really fantastic and understood my needs well. Polite and professional
22 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Nicholas,
Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Connor at…
Great customer service from Connor at the Reading branch of Vodafone, on a bad day when I broke my phone! He helped me set up with a new device and was very helpful.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Trish,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Theodora was rude
Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer
5 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Daisy,
We understand this has been frustrating for you and we’re here to help. lease reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service with a smile
I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Shout out to Carla for being super…
Shout out to Carla for being super helpful and wonderful!
3 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Theodora was so helpful and patient and…
Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me
31 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Reading The Oracle Centre
Hey Sam,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.