Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
Reakcja na opinię
Lokalizacja
Zmień lokalizację6 Taff Street, CF37 4UL Pontypridd, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
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Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
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Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Pontypridd
Napisane przez firmę
Dane kontaktowe
6 Taff Street, CF37 4UL, Pontypridd, Zjednoczone Królestwo
4,9
Doskonała
155 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kris from pontypridd was so helpful…
Kris from pontypridd was so helpful helped my family with new phones very polite and friendly spent time explaining every new about the new phones would highly recommend going there. 10 out of 10 for customer service
12 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. No hard sell and listened to our needs to change broad band & phone provider. Annual savings over £600 ! Thank you so much Graham
10 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Clare,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone oldies nightmare
New phone oldies nightmare, thank goodness Sophie was able to help, thanku so much
29 grudnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Marilyn,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
CLARE I PONTYPRIDD VODAFONE BETTER THAN LIVECHAT
Had issue with tablet dealt with Vodafone livechat on 2 occasions they could not fix the problem, came to Clare in Pontypridd store.
Nothing was a problem and Clare had the problem fixed within a few minutes, if only livechat could be as good.
11 grudnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Graham,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kris of Pontypridd Vodafone was…
Kris of Pontypridd Vodafone was patient, knowledgeable and professional. Vey happy with the service provided
6 grudnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan done everything and more to help us…
Dan done everything and more to help us when Vodafone customers service did not do enough to solve the issue we had but Dan again went above to help
5 grudnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was very helpful and got me the…
Claire was very helpful and got me the best deal. Highly recommend.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hi Mary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Claire—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dan helped me with a new phone
Dan helped me with a new phone. Thanks Dan.
28 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was extremely helpful and sorted…
Clare was extremely helpful and sorted all my requirements, highly recommend
19 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We appreciate your review and are happy to hear that our agent Clare was helpful during your visit.
Thanks,
Vodafone Social Media Team
Carly sorted the problem in 2 mins
Carly sorted the problem in 2 mins - brilliant, excellent service. Thank you
14 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Wonderful patience. very knowledgeable and helpful
Wonderful patience, very knowledgeable and helpful, Clare was great
12 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service, lovely help.
Kris
Pontypridd
1 listopada 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hi. We're happy to hear that you had a positive experience with our customer service. Thank you for your lovely feedback and for taking the time to share. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carly from the Pontypridd store is amazing
Carly from the Pontypridd store has been an absolute legend with supporting me in setting up my new broadband in my new property.
So friendly and approachable, will definitely be back once my phone contract with my current provider finishes!
22 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Clare was really helpful
Clare was really helpful, she done Amazing Job
Customer service spot on, Once again Clare Thank you
10 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Professional and efficient
Professional and efficient. Helped lower my bills for my existing accounts. Kris was great.
7 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dan!
Dan, was very nice and helpful as we had no idea what we needed to do. Also upgraded us to a better plan that was cheaper, had our same benefits and more. 10/10!!!
4 października 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Hey Jayne,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Carly was amazing and has the patience…
Carly was amazing and has the patience of a Saint. I've updated my mobile phone and switched from Sky to Vodafone broadband today, thanks to her. I honestly can't thank her enough. Thank you, Carly.
13 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dab was great
6 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Amazing Customer Service
Amazing Customer Service. Really helped my husband and I with our contracts today. Special thank you to Kris and Carly.
6 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear about the amazing customer service you received! We appreciate you sharing your positive experience with us.
Thanks,
Vodafone Social Media Team
Came into Vodafone today in pontypridd…
Came into Vodafone today in pontypridd and was assisted by Kris,he explained everything clearly and gave me all the answers I needed,he's a great asset to Vodafone and I'm extremely happy with the Vodafone experience today
6 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Pontypridd
We're happy to hear that you had a great experience! We appreciate you taking the time to share your positive feedback. It's wonderful to know that you're extremely happy with your visit.
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.