Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Reakcja na opinię
Lokalizacja
Zmień lokalizację14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Zobacz więcej
Reakcja na opinię
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Zobacz więcej
Reakcja na opinię
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Penzance
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Zjednoczone Królestwo
4,9
Doskonała
169 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Matt o very helpful and very patient
Matt o very helpful and very patient
3 września 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Mathew was great
3 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey there,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddi was super helpful
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Leanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Matt
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a really lovely outcome. Thanks Matt!
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Alexandra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Penzance
"Hey Matthew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Updated our contracts with Hollie
Updated our contracts with Hollie. Very friendly and helpful. Excellent service.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
"Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very disappointed with the service at…
Very disappointed with the service at Vodafone Penzance. I lost my SIM card and simply wanted a replacement. I know my phone number, email address, and I have my valid UK driving licence as ID. The only thing I don’t know is my account PIN.
The problem is that the date of birth on my Vodafone account is incorrect, and this appears to have been entered incorrectly by the Vodafone Penzance store. Because of their mistake, Vodafone’s Fraud Team rejected my ID, saying the date of birth doesn’t match the account.
I have visited the Vodafone Penzance store 5–6 times, and each time I was told to contact customer service. Customer service then told me to go back to the store. I have been sent back and forth without anyone taking responsibility for correcting an error that was not my fault.
This has been extremely frustrating and has left me without access to my phone number. I expected much better customer service and a proper solution rather than being passed between the store and customer service. I hope Vodafone resolves this issue as soon as possible.
21 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Nasar,
We're sorry to hear about your experience and understand how frustrating it must be to be left without access to your number while being directed back and forth between different teams. This isn't the level of service we aim to provide. We appreciate you taking the time to share your feedback, and we'd like the opportunity to look into this further.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Penzance
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Matt O was brilliant thank you very…
Matt O was brilliant thank you very much ! very patient with as Very happy was our contract.
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Ella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today by Matt .o
Great service today by Matt .o
Very knowledgeable
15 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hi Andra, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matt O was absolutely amazing
Matt O was absolutely amazing! And very helpful with any questions I had! Would highly recommend
13 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hi Skye, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
5* review
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store as the staff are wonderful
8 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Beth
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hollie was absolutely lovely
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She did her job exceptionally well and was very helpful in sorting out my application. Thank you, Hollie, for your excellent support!
7 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Joana,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The guys in Penzance are all Amazing…
The guys in Penzance are all Amazing and go all the way to sort things out. They all deserve a substantial payrise
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Holly and Matt great service patients…
Holly and Matt great service patients and expertise advice always complete stars
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Jeremy,
Thanks for the lovely review and fantastic support for Holly and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt and Hollie were brilliant and…
Matt and Hollie were brilliant and helped with all of our queries. Highly recommended!
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hi Karen , thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matt o help me out with phone and get…
Matt o help me out with phone and get me back to wait I was using
3 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hi Paul, thank you so much for your wonderful review and the amazing support you’ve shown for MAtt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Very happy experience
30 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Julian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matt o and hollie are great there jobs…
Matt o and hollie are great there jobs and very helpful
25 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Matt and Hollie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
Matt and Holly saw us right away and gave us an upgraded plan with a discount. Very happy to renew with Vodaphone.
22 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Penzance
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.