Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 5 , Angel Square, CA11 7BT Penrith, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... Zobacz więcej
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After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Zobacz więcej
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Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Penrith
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
Unit 5 , Angel Square, CA11 7BT, Penrith, Zjednoczone Królestwo
4,9
Doskonała
147 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast and friendly service.
Fast and friendly service.
Tom talked me through all the questions I had and was able to provide concise and clear answers.
15 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Stuart at the Penrith branch was…
Stuart at the Penrith branch was extremely helpful and actually halved my bill today!
13 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Jeffrey,
It's always great to see we've saved our customer money! We appreciate your brilliant feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful assistant(Tom) though…
Very helpful assistant(Tom) though computer system a bit slow
11 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi John. Thank you for your review for Tom. Minus the system issues, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I'm really disappointed with Vodafone
I'm really disappointed with Vodafone. I've been a customer for many, many years. I switched to a Google Pixel 8 last year. It's started having issues with a green screen a couple of months ago and now has a pink line permanently across the screen. It seems this is a widely known hardware issue. I feel Vodafone should simply replace the handset (I am on a 24 month contract). Instead I took into the Vodafone shop and was told it would be sent away to be looked at would take 30 days. In addition, when I asked if they would switch all the data to an old handset for me, they said I would have to pay £25! Poor service towards a loyal customer. I won't be loyal in future.
4 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Ruth,
Thanks for taking the time to share your experience, this really isn't what we’d expect to see! We're always ready to help , so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review.
Thanks, Vodafone Social Media Team
Tami found a phone I was happy with and…
Tami found a phone I was happy with and set both mine and my wife's phones up
23 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Dave,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami did a great job of setting my…
Tami did a great job of setting my phone up
27 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Anne,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Penrith
Hi Stuart,
It's great to hear your feedback thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami found me a good deal and helped me…
Tami found me a good deal and helped me set up my phone
18 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Julia,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My phone wasn’t working properly and…
My phone wasn’t working properly and Tami talked me through the options
19 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Ron,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
had a fantastic experience at Vodafone…
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was able to get everything set up in one visit. I was very impressed with the service I received and would highly recommend this store
22 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Mike, we are very happy to hear about your fantastic experience in the Penrith store with the team and you are happy with your new iPhone 16.
Thanks,
The Vodafone Social Media Team
Staff were very helpful!
Staff were very helpful! Gave me all the information I needed and would definitely go back again!
29 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Ellie,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone Penrith
Vodafone Penrith. I visited this store to upgrade my phone. The staff were friendly and welcoming and had excellent knowledge about services and products. Adam (the guy who served me) did a great job getting my new phone sorted out and took the time to show me how use it.
Excellent service, thank you.
3 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Andrew,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Penrith store with Adam and you are happy with your new deal.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Tami was very helpful in setting up a…
Tami was very helpful in setting up a mobile WiFi for my summer home
17 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Michelle,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always upgrade with Johny
Always upgrade with Johny, always avoids jargon and finds the best deal
7 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hey there,
We're so happy you had such a great experience! Enjoy your new deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Got a new phone
Got a new phone, very happy with it even though it's purple.
2 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Adam was very helpful
Adam was very helpful, extremely useful, patience of a Saint.
30 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Tricia. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New iPhone very happy
25 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Martyn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was incredibly polite and friendly
Ash was incredibly polite and friendly, gave me information about the handsets available
11 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Marissa,
Thank you for your review and great feedback for Ash.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami was really helpful when it came to…
Tami was really helpful when it came to ordering and setting up my new phone
25 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Peter,
Thanks for your review! We're so happy you had a 5 star experience with Tami.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service by Johny and the team
Great service by Johny and the team
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Penrith
Hi Edwin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.