Vodafone UK - Omagh Recenzje 

358
Wynik TrustScore: 5 na 5

5,0

16 Market Street, BT78 1EE Omagh, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Reakcja na opinię

Oceniono na 5 z 5

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Roisin was exceptionally helpful in helping me sort out contracts for myself and my children. Was willing to answer multiple questions.

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 16 Market Street, BT78 1EE, Omagh, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

358 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(358)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 031

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Omagh review

Hi i meet sean in the Omagh shop today.. he was very professional, got my upgrade no problems

11 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Very helpful, friendly. Explained everything in great detail.

4 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Jonny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came the Vodafone shop in Omagh to…

I came the Vodafone shop in Omagh to look about a new phone and Sam walked me through my options and we found the A17 was the phone for me! Excellent service and would definitely reccommend

4 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Rita,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Connor set my new phone up for me

Connor set my new phone up for me, friendly service and very informative

4 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Tom,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer service from Amy…

Fantastic customer service from Amy Leigh and sean

3 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey there,

Thanks for the lovely review and fantastic support for Amy Leigh and sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had a meeting this morning with Sean…

I had a meeting this morning with Sean at the Omagh Branch, he was very knowledgeable and helped me open a new account for my daughter. A very pleasant experience overall.

3 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I bought a new phone from elsewhere…

I bought a new phone from elsewhere however the guys in Vodafone still offered to set the phone up for me even though I didn't buy it from Vodafone! Sean set it up for me and helped me with some new features on the phone too! Couldn't be happier

2 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Sean was fantastic and so helpful

Sean was fantastic and so helpful! Patience of a saint. I will tell all my family and friends to come in and see Sean when they need anything sorted with their phones. Cheers Sean!

2 października 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Customer Service

Vodafone Customer Service
I recently had an outstanding customer service experience with Sean in the Omagh Vodafone shop. In a time sensitive situation, I had an hour long extremely frustrating telephone call with Precious, who could not help me, didn’t answer my questions and would not let me speak with someone, anyone else who could help me. Indeed, she was actually shouting at me at one stage!
On entering the shop, Seans calm and competent demeanour was like human Valium. He listened to my concerns, took the time to explain my options, offered solutions and most importantly I felt heard. This exceptional service didn’t end there, he followed up afterwards to ensure my sons phone was working again. His knowledge, empathy and genuine care turned a customer who was leaving Vodafone forever into a committed customer. I actually returned and signed up for the rest of my family because of his service. Sean is a true asset to Vodafone and I highly recommend him to anyone seeking reliable and effective service.

9 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Connor in Vodafone in Omagh sold me a…

Connor in Vodafone in Omagh sold me a new iPhone and transferred my data from the old phone to the new phone, friendly guy and great service

23 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Caroline,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very pleasant and helpful

Very pleasant and helpful

23 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Bill,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came in to renew my vodafone contracts…

Came in to renew my vodafone contracts and Sean got me a good deal and was very helpful

22 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Roisin in the Omagh store showed excellent customer care

Roisin in the Omagh store was extremely helpful and friendly and very knowledgeable with regards to my query.

17 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great job

Great job
Sean was good saved me some money!!

15 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing Service

My partner went to upgrade his contract and I ended up changing over from ee to Vodafone as Samuel, Store Manager was so helpful and had the most amazing customer service. I would recommend this store as I could not have asked for any better service from a phone shop. Much appreciated for all the help.

6 września 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. Thank you for your recommendation.

Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer service …

We had been contacted by corporate Vodafone and informed that our contract phones would be disconnected and transferred to PAYG. After numerous phone calls and chat conversations we were assured that we would not be disconnected as the communications were sent in error.
Surprise surprises we were disconnected whilst on holiday in Ireland and had no phone connections.
We were passing through Omagh and saw the Vodafone logo and went in the store to at least buy PAYG credit until we returned home.
We fortunately sat down with Sean as he was a super star who looked through all the recent communications and actually identified the issue which the call centre teams could not.
He helped us get back on the network and said he would follow up to make sure things were progressing as they should.
True to form Sean called the next day as he had noticed further activity on our accounts.
We were unfortunately unable to return to the store due to travel arrangements but I would much prefer and trust Sean to complete the whole account set up and reconnection as his knowledge and desire to provide an exceptional customer service is second to none.
We would totally recommend the Omagh branch and we would also recommend you search out Sean who is an exceptional employee and certainly goes the extra mile to help.

28 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

Hey Tony,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Strange dealings

23 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Got a decent wee phone contract off…

Got a decent wee phone contract off Sean and he even got me a case to protect it, cheers Sean!

23 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Samuel was very knowledgeable

Samuel was very knowledgeable, helping me regain access to my work emails and showing me how to keep safe and secure online.

23 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Omagh

Odpowiedź od Vodafone UK - Omagh

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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