Vodafone UK - Northwich Recenzje 

254
Wynik TrustScore: 5 na 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Zobacz więcej

Oceniono na 4 z 5

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 36-37 Witton Street, CW9 5DE, Northwich, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

254 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(254)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 826

Napisz recenzję
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Oceniono na 5 z 5

They listened and helped.

Listened to my needs and advised on the best solution. I went in to enquire about broadband service, and because they were so knowledgeable and helpful, I decided to ask about my mobile phone too. Result- new phone, new mobile and broadband contracts, all of which have saved me money! Really personable, and knowledgeable team in this particular store. Highly recommend them, especially if you’re seeking advice or help. Thank you

30 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent Job

Matt was friendly, listened to what we wanted and explained the deal that we were bringing offered clearly without technical jargon.
He made sure we knew what would happen next and gave time scales to set our expectations.
It was a really pleasant experience in the store today thanks to Matt.

28 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Jayne,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great experience in store today

Great experience in store today. Matt was incredibly helpful and explained everything thoroughly. Nothing was too much trouble.

27 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey *CUSTOMER NAME*,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt was really helpful

Matt was really helpful - he gave us great advice. Highly recommend

20 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Jane,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt in store was extremely helpful and…

Matt in store was extremely helpful and very social , he sorted my enquiry out with no problems

13 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Neil,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt was extremely helpful

Matt was extremely helpful

13 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt was great helped my family out…

Matt was great helped my family out witha new sim. He was friendly and gave great advice

13 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi James ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sim only deal

Kerry made the process super simple, which was great. Within minutes, I had a new Sim only deal all ready to go. Honestly, it was the easiest and quickest experience.

7 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey,

Thanks for the lovely review and fantastic support for Kerry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Will was extremely helpful in the…

Will was extremely helpful in the Northwich store. He helped by explaining things simply to me so i understood everythng. I will be back next time i need an upgrade.

5 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Graham,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful Matt

Came into the Northwich branch for a new device, we were welcomed by Matt who was very helpful and easy to talk to.

21 lipca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Friendly service

I visited Vodafone Northwich to sort contracts for my 2 children. We were seen quickly and Kerry was very friendly and helpful. Overall it was a very positive experience and much easier than trying to do online or on a phone call.

8 lipca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Jason,

Thanks for the lovely review and fantastic support for Kerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kerry was very helpful and saved me…

Kerry was very helpful and saved me some money also.

9 lipca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Super helpful

Super helpful, really experience. Thanks Kerry

7 lipca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Sophie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Absolutely brilliant service from WIll

Absolutely brilliant service from WIll and Chris A stress-free experience! Thank you both

1 lipca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Chris was very helpful and approachable…

Chris was very helpful and approachable answered all our questions and explained the process well.

28 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service!

We popped into the Vodaphone shop in Northwich as I needed a new phone. Chelsea talked me through all my options and was more than helpful. I’m not very ‘techy’ but she carefully explained everything I needed to know. It made my choices so much easier.

28 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Alison,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service

I went in on Saturday to upgrade 2 of 3 of our family phones, Chris the manager was very knowledgeable and didn’t make me feel silly when l asked questions.
He advised us what we should do, l had to take 2 of our old phones back into store at a later date as exchange, he was great as l was having massive issues clearing my phone. He sorted it all out 👍

29 maja 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Liz, we are really pleased to hear about your 5 star experience with Chris. Thank you for taking the time to feedback this positive experience.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Upgrading my phone

Great help from Chelsea on upgrading my phone doing the trade in at the Northwich store. Extremely helpful and patient with me. I hope her dad had great birthday over the weekend just gone

28 maja 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Toby. We're happy to hear that you received great help with your phone upgrade and trade-in. We appreciate you mentioning the patience and assistance you received.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great visit to store

Great visit to store. Went in with my broken phone, met a guy called Matt , he went through my account and helped me. He got me a brand new phone on a better deal. Cheaper bill with a new phone. Had a great nice chat about science and motorbikes , best customer service I've ever received. Huge credit to Vodafone. Will be back with my wife to upgrade her phone soon.

30 maja 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I met a lovely genteman named Matt in…

I met a lovely genteman named Matt in the vodafone store in Northwich he was very helpful and he explained everything to me he took time out to get me a good deal i would certainatly reccommend him to anyone. He is a credit too vodafone

30 maja 2025
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Janet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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