Vodafone UK - Northwich Recenzje 

255
Wynik TrustScore: 5 na 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This 5 * dating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.

Reakcja na opinię

Oceniono na 4 z 5

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 36-37 Witton Street, CW9 5DE, Northwich, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 266

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good experience

Kerry at Vodafone northwich shop made changing my provider easy, smooth, and a good overrall experience. Easily dealt with some little glitches.

3 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Karen,

Thanks for your review for Kerry.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Polite and efficient handling of…

Polite and efficient handling of problems with a new phone and account access.

29 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Low waiting time.Good Service

Low waiting time. Chris the Manager took all the time needed to sign both my wife and I up to a new contract with all the features explained well.
My wife had an additional problem whereby he billing account had to be changed. This was also carried out to our satisfaction.

27 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Graham,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Kerry was great helped me with my phone…

Kerry was great helped me with my phone that had issue with data..brilliant thankyou

20 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Lee. Thank you for your review for Kerry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent helpful personable service…

Excellent helpful personable service from Kerry. Help me with my purchase of my two tablets, which I’m really pleased with..

21 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service from Kerry

Kerry was very helpful,friendly and asset to your company

8 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Ciara,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Kelly Northwich store

Kelly was very helpful and knowledgeable. She was very pleasant and polite. She is an assett to your company. She updated my phone and sim plan and met our needs very w3ll

14 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi James,

Thanks for taking the time to write such a great review! We're delighted that Kelly was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Charlie was Very helpful and polite

13 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Mef,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kerry was Very helpful to my husband & has assisted me…

Very helpful & has assisted me previously

7 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hi Donna,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Northwich branch

Northwich branch - cannot praise Manager Chris and Sales Advisor Kerry enough, amazing service.
They are so professional,extremely, knowledgeable ,with immense patience with customers like myself who has limited IT confidence.
Recently arranged a new contract after their advice, all documentation was prepared by them,friendly and smiling.Would recommend them to everyone .

6 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Pauline,

Thanks for the lovely review and fantastic support for Chris and Kerry at the Northwich branch.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Staff atention

İ have been served by kerry she was very helpfull

6 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Thanks for the brilliant feedback, Askin! It's really appreciated.
Vodafone Social Media Team

Oceniono na 5 z 5

Kerry was amazing

Kerry was amazing, helped me to find the right product at the right price,very knowledgeable and friendly and patient.
Your Vodafone system let her and myself down ,very slow and was a problem which prevented completion of my Broadband order entailing
2 more visits my myself to the store before the order could be completed and signed off,you need to have more capacity and therefore speed on your systems to support staff like Kerry.

1 listopada 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey there,

Thanks for the lovely review and fantastic support for Kerry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Chris the manager was helpful and…

Chris the manager was helpful and sorted out my daughter with a new phone after her's was stolen.

22 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Simon,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful staff

I was found good value for money deals, which were processed efficiently

28 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Gary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lizzie explained process for…

Lizzie explained process for transferring phone to phone. Very helpful

28 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Lianne,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you to Charlie for her help with…

Thank you to Charlie for her help with my upgrade. Despite the system crashing she was super helpful at changing my details and getting me new phone sorted!

15 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Thank you for your review Georgina. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Oceniono na 5 z 5

Good service, good contracts

Kerry was really kind and helped me, I was after getting away from a contract but she persuaded me to get a whole new one

19 sierpnia 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Thanks for the brilliant feedback, Jane! It's really appreciated.
Vodafone Social Media Team

Oceniono na 5 z 5

Great support and advice

Kerry was extremely helpful and knowledgeable. She found me the best package quickly and efficiently. So nice to be served by a real person.

9 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Hey Beverley,

Thanks for letting us know what an amazing job Kerry did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kerry was amazing !!

Kerry was amazing !!! Very helpful and informative thanks you

5 września 2023
Opinia niezależna
Logo Vodafone UK - Northwich

Odpowiedź od Vodafone UK - Northwich

Thanks for your fab feedback for Kerry. It's great to see they were able to help.
All the best, The Vodafone Social Media Team

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