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Vodafone UK - Newbury Northbrook Recenzje 

365
•
Wynik TrustScore: 4.5 na 5

4,7

Operator sieci komórkowej
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Lokalizacja

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85 Northbrook Street, RG14 1AE Newbury, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Newbury Northbrook

Napisane przez firmę

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Dane kontaktowe

  • 85 Northbrook Street, RG14 1AE, Newbury, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

365 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(365)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 418

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 1 z 5

Stay away from Vodafone broadband

Stay away from Vodafone broadband. We went with them because they were cheap and we've had endless problems with the signal and ping latency issues. When you phone...they fix it temporarily after an hour on the phone. Then a few weeks later back to bad signal. I cannot wait to leave Vodafone!

26 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Kyle,

We sincerely apologize for the inconvenience caused by the signal and service issues. That’s definitely not the experience we want for you, and we’re here to make it right. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Kyra at the Newbury store was extremely…

Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.

15 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Andrei was absolutely amazing

Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊

16 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Jill,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer care

Great customer care, Selena looked after us very well.

15 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andrei was great

Andrei was great

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Ellen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andrew was extremely polite

Andrew was extremely polite, friendly and helpful. He made everything easy for me.

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Karny,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Selena was fab

Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!

13 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kyra was incredible

Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human

11 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Sean,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Selina was Lovely efficient and…

Selina was Lovely efficient and incredibly helpful

4 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Trudy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Selena was most helpful and solved a…

Selena was most helpful and solved a serious problem with minimum fuss.

4 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Stephen,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Femi was really helpful and saved me so…

Femi was really helpful and saved me so much time

2 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Newbury Northbrook

Hi there,

Thanks for the lovely review and fantastic support for Femi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Femi in Newbury store was amazing.

Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi

2 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Vicky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Femi was professional

Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.

23 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service from Cameron and…

Excellent service from Cameron and Will. Great passion for customer service.

21 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Sylvia,

 

This is really lovely to hear, thanks for the review!

 

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Oceniono na 5 z 5

Veramente gentili

Mi sono trovata molto bene, Oliver è stato molto gentile e ha avuto molta pazienza con me che non parlo bene inglese.

9 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Alessandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Phone not powering up.

I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Selena was very helpful and very quick…

Selena was very helpful and very quick and efficient. Got exactly what I needed

6 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kyra was fab

Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Ella,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited Vodafone today and Cameron…

I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey Olivia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Cameron

Thank you Cameron at the Newbury store for impeccable customer service when my son was purchasing his first phone. You made the experience very comfortable and enjoyable for him and you were a pleasure to deal with.

3 lipca 2025
Opinia niezależna
Logo Vodafone UK - Newbury Northbrook

Odpowiedź od Vodafone UK - Newbury Northbrook

Hey HKB,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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