Vodafone UK - Morpeth Recenzje 

129
Wynik TrustScore: 5 na 5

4,9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend

Reakcja na opinię

Oceniono na 5 z 5

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 094

Napisz recenzję
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Oceniono na 5 z 5

I had questions about my plan and…

I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

20 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Rory,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Morpeth

Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

18 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came and spoke to a lovely lass…

I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

27 marca 2026
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Hart,

Thanks for the lovely review and fantastic support for Allirra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I was served by Will today for in the…

I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

26 marca 2026
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey ME,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank You

I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

19 marca 2026
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Goose,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Extremely helpful and kind staff

Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

15 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Aria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent staff

4 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hey Pat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Connor is the Agent to speak to

I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

19 listopada 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Highly recommend

Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

29 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Oceniono na 5 z 5

Very professional

Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.

27 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service

Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!

4 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Polite and courteous service from…

Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter

26 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Peter,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

A big Thank You to Alexia!

A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!

8 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Mark. Thank you for your review for Alexia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Outstanding service in Morpeth Shop!

The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.

20 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited the Morpeth store and Rory…

I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.

29 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Michelle,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Rory and Connor at the Morpeth store…

Rory and Connor at the Morpeth store were before extremely helpful

30 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Daniel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Rory at Vodafone was extremely helpful…

Rory at Vodafone was extremely helpful setting up my new phone very friendly service

30 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I had the friendliest and most helpful …

I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.

30 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Lauren,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into the Morpeth Vodafone store to…

Went into the Morpeth Vodafone store to upgrade the phone and Connor made it very easy, will be recommending to anybody looking to get a new phone

30 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Helen. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Connor very helpful during upgrade

Connor was very helpful and patient during my recent visit to get an upgrade at the Morpeth Vodafone branch. He sorted out multiple issues and gave me time to make my mind up about upgrade options.

30 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Morpeth

Odpowiedź od Vodafone UK - Morpeth

Hi Ben. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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