When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Zobacz więcej
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U12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Zobacz więcej
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Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
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We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Zobacz więcej
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Very helpful
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Napisane przez firmę
U12 Sanderson Arcade, NE61 1NS, Morpeth, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

Odpowiedź od Vodafone UK - Morpeth
Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

Odpowiedź od Vodafone UK - Morpeth
I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

Odpowiedź od Vodafone UK - Morpeth
I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

Odpowiedź od Vodafone UK - Morpeth
I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

Odpowiedź od Vodafone UK - Morpeth
Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

Odpowiedź od Vodafone UK - Morpeth
I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

Odpowiedź od Vodafone UK - Morpeth
Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

Odpowiedź od Vodafone UK - Morpeth
Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.

Odpowiedź od Vodafone UK - Morpeth
Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!

Odpowiedź od Vodafone UK - Morpeth
Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter

Odpowiedź od Vodafone UK - Morpeth
A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!

Odpowiedź od Vodafone UK - Morpeth
The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.

Odpowiedź od Vodafone UK - Morpeth
I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.

Odpowiedź od Vodafone UK - Morpeth
Rory and Connor at the Morpeth store were before extremely helpful

Odpowiedź od Vodafone UK - Morpeth
Rory at Vodafone was extremely helpful setting up my new phone very friendly service

Odpowiedź od Vodafone UK - Morpeth
I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.

Odpowiedź od Vodafone UK - Morpeth
Went into the Morpeth Vodafone store to upgrade the phone and Connor made it very easy, will be recommending to anybody looking to get a new phone

Odpowiedź od Vodafone UK - Morpeth
Connor was very helpful and patient during my recent visit to get an upgrade at the Morpeth Vodafone branch. He sorted out multiple issues and gave me time to make my mind up about upgrade options.

Odpowiedź od Vodafone UK - Morpeth
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