Vodafone UK - Marlborough Recenzje 

232
Wynik TrustScore: 5 na 5

4,8

108 High Street, SN8 1LT Marlborough, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

Oceniono na 5 z 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

Reakcja na opinię

Oceniono na 3 z 5

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 108 High Street, SN8 1LT, Marlborough, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 419

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Tesh was excellent and had great…

Tesh was excellent and had great knowledge

22 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

The three members of staff,Archie,Paul…

The three members of staff,Archie,Paul and Tesh were very professional and friendly. Helped me such a lot as I am not at all tech savvy. Also helped set up my old phone ready for my Grandaughter.
Helped make a stressful experience so much easier.

16 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Ann,

Thanks for the lovely review and fantastic support for Archie,Paul and Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tesh was very helpful and did a great…

Tesh was very helpful and did a great job

21 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Mary,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tesh was very helpful helping my phone…

Tesh was very helpful helping my phone which was having issues.

19 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant service from Tesh

Was served by Tesh. I had broken my phone but ended up with a fixed sim and a brand new phone. Very quick and efficient!

19 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service

Fantastic service. Especially Paul and Archie

11 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Steve,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent info and customer service…

Excellent info and customer service from Kyra.

10 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Tony, ​

Thanks for the lovely review and fantastic support for Kyra. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Wonderful service from Tesh very happy…

Wonderful service from Tesh very happy with the phone transfer which was done efficiently.

9 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Sandra,

Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Really efficient and helpful

24 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent

Excellent! Helpful advice and service from a very pleasant assistant.

23 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service with every…

Fantastic service with every assistance. Transfer to new network made very easy to understand. Conor is a credit to your company.

18 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nitesh was completely amazing!!

Nitesh was completely amazing!!! Total star!!! Thank you

17 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Alex,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nitesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nitesh was absolutely brilliant

Nitesh was absolutely brilliant, very helpful and patient, we couldn’t have been happier with the help from Nitesh excellent customer skills and knowledge

17 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Mr Roberts,

Thanks for the lovely review and fantastic support for Nitesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Connor was very helpful.....

We Visited Vodafone Marlborough today, we dealt with Connor who helped us source new contract, he found the best deal which was considerably less than already paying, a positive outcome! Connor was patient, knowledgeable and is a credit to the organisation, we would highly recommend Connor and Vodaphone in Marlborough!

14 lipca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Hugo,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Paul was great

Paul was great. So patient and explained everything thoroughly

21 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Paul.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had an issue resolved from my sim not…

Had an issue resolved from my sim not working on holiday by Edison

14 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Thank you for sharing this Gonsov. We're happy that the issue you had with your SIM card while on holiday was resolved.

Thank you for your feedback,
Vodafone Social Media Team

Oceniono na 5 z 5

Edison at Marlborough High Street

Edison at Marlborough High Street, Wiltshire Vodafone gave exceptional service today to a 90 year old with her daughter in the shop to acquire a phone update. He took great trouble to make sure that the new IPhone 16 was user ready and more importantly new user understood and was both charming and extremely patient with 2 elderly women. We could not praise him more highly for understanding the situation perfectly and managing the whole process beautifully. As said a quite exceptional level of customer care and service.

28 maja 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Morrison. Thank you for your review for Edison. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Great service! Staff are experienced, knowledgeable and really helpful

22 maja 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Vanessa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Spoke to Enison to get a understanding…

Spoke to Enison to get a understanding of my bill great help overall explained it all properly thank uou

22 maja 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Adrian,

Thank you so much for your wonderful review and the amazing support you’ve shown for Enison —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Poor Service to a new customer

Bought a phone on Saturday was told it would switch from O2 on Tuesday. got a mail from Vodafone at 1300 sawing switch had happened but phone dead. Went back to Marlborough store at 1700. After an hour of messing about store manager assured me it would be sorted at midnight. Gave me a £10 sim so I would not be without a phone as I had been asked to erase old one. £10 sim did not work! As of 0800 still no working phone. Empty promises and shocking customer service

Edited. Been asked by Vodafone to call them. How stupid! I DO NT HAVE A WORKING PHONE!!

13 maja 2025
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hey Simon,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

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