Vodafone UK - Marlborough Recenzje 

234
Wynik TrustScore: 5 na 5

4,8

108 High Street, SN8 1LT Marlborough, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

Reakcja na opinię

Oceniono na 3 z 5

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

Reakcja na opinię

Oceniono na 5 z 5

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 108 High Street, SN8 1LT, Marlborough, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

234 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(234)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 576

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Gemma was incredibly knowledgable and…

Gemma was incredibly knowledgable and helpful, no complaints.

16 października 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Lara,

This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Contract issue sorted

I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.

15 października 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Jo,

We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Fantastic service from Jana really…

Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you

11 października 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent advice from Gemma which…

Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing

12 września 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi there,

Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Jana in Marlborough

Persistence pays off.
Well done Jana

11 września 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Nigel,

Thanks for sharing this lovely review for Jana. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Excellent customer service and Fibre 2 Broadband setup!

It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!

5 września 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Sue,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Gemma provided us with excellent…

Gemma provided us with excellent assistance in all respects.

4 września 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi William,

Thanks for your review for Gemma. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Fantastic professional service from…

Fantastic professional service from Jana!

27 sierpnia 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 4 z 5

Gemma was lovely

Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service

15 sierpnia 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hello Dawn,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma In the Marlborough store today …

Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!

3 sierpnia 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi, Chris,

It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Seb was excellent!

Seb was excellent and very helpful with my time in store.

17 lipca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hello Yasmin

Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

10 lipca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team

Oceniono na 5 z 5

Gemma was Helpful and knowledgeable.

3 lipca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Mark,

Thanks for taking the time to review and sharing this feedback for Gemma.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Great experience with Gemma

Great experience with Gemma, will definitely return to this store

7 maja 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma was very helpful

Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.

27 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jana was great

Jana was great. Quality employee. Thank you

15 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Tom,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone in Marlborough were very…

Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.

10 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi William,

It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Amazing staff!

My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!

15 maja 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Chrisie,

This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Very helpful advisor

Very helpful advisor, while process of replacing a phone is long, 2 phones..., but not her fault

15 maja 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi Cassandra,

Thanks for your review for our colleague in our Marlborough store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Very helpful advisor in Marlborough…

Very helpful advisor in Marlborough store this morning. Although handset purchase and data transfer took longer than expected, she kept me informed and updated throughout the process.

6 maja 2024
Opinia niezależna
Logo Vodafone UK - Marlborough

Odpowiedź od Vodafone UK - Marlborough

Hi David,

Thank you for your review. We're so happy you had such a positive experience despite the amount of time it took to purchase your new phone! Thanks for your patience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej