Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... Zobacz więcej
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Unit L30 , Trafford Centre, M17 8BL Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... Zobacz więcej
Reakcja na opinię
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!
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Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
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Napisane przez firmę
Unit L30 , Trafford Centre, M17 8BL, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’ve just been into your Trafford Centre store and been served by Kian. He was absolutely superb - patient and helpful. A real credit to your Company.

Odpowiedź od Vodafone UK - Manchester Trafford
Paige was fantastic in store real credit to your company . She was so patient and knowledgeable . Her personal demeanour was customer orientated and kind . Her patience boundless.
A future manager in the making . Thank you Paige .

Odpowiedź od Vodafone UK - Manchester Trafford
A lovely girl. So welcoming to my wife & I, knowledgeable, helpful and very patient through our questions…..all clearly answered.
A successful x2 phone upgrade, contract renewal & data transfer from old to new phones.
10/10 for Ayesha

Odpowiedź od Vodafone UK - Manchester Trafford
Kian was absolutely marvellous and went above and beyond when Apple wouldn’t help us with any issues
He was so patient and talked me through every single stage of how to recover my phone. 10 out of 10 for customer service ! Thank you deserves a promotion !!!

Odpowiedź od Vodafone UK - Manchester Trafford
Ayesha was truly great. Outstanding customer service. Patient, kind, intuitive. Well done.

Odpowiedź od Vodafone UK - Manchester Trafford
Was struggling to cancel my contract with everything going on Aj helped me cancel whichi really appreciate

Odpowiedź od Vodafone UK - Manchester Trafford
I had a whole host of issues following a Samsung update, my passwords stopped being recognised, email accounts stopped downloading emails, webpages would no longer open, and many other issues. contacted VF C/S and they called me back for 4 Consecutive days, and finally was put to escalated support and had a call from a young lady called "TRUPTI" who stayed with me untill my issues were fixed, she really saved me a whole load of grief, thank you TRUPTI. thank yu very much.
Mansour. Manchester

Odpowiedź od Vodafone UK - Manchester Trafford
I have been a Vodafone customer for over 30 years but have been so disappointed with the service over recent months. A few months ago I was looking to change my phone and wanted to look at the Samsung Galaxy flip. I went into the store in the Trafford Centre and they had them on display but fully bolted down so it was impossible to see the front screen. I asked if I could look at one and they said no, as they were bolted down and they don't carry any stock. The phone costs around £900 but you aren't allowed to check out the look, the feel, the weight?? The manager suggested I go to the Samsung store and look there - 'if you like it come back and order it here' - I pointed out I had been a customer for over 30 years and if I couldn't see the product before buying I would go elsewhere - he shrugged his shoulders. I have today been on line to them about something else and it was impossible to speak to a human - what should have been a 5 minute call took 50 mins! By bye Vodafone!!

Odpowiedź od Vodafone UK - Manchester Trafford
Kian was amazing from the start really helpful and gave some good advice regarding my sons first phone!

Odpowiedź od Vodafone UK - Manchester Trafford
Wonderfull experience at vodafone, tradford centre. I was there to switch my sim from other brand to vodafone, wanted to know what plans vodafone offers. The way in which mubeen have assisted me told me all the plans according to my need with such a big smile on face gave a wonderful experience today. And his kind behaviour and personalized assistance made me switch to vodafone. Hope it works fine. Mubeen is asset for vodafone.

Odpowiedź od Vodafone UK - Manchester Trafford
Was served by Mubeen the other day when we came to get our sim ported to Vodafone. He’s an amazing guy, helped us finalise the plan in no time, was amazing help throughout and answered any and every question we had. Hands down the best customer service we have had in a while, left whatever he was doing to accommodate us.

Odpowiedź od Vodafone UK - Manchester Trafford
Jacob at Vodafone in the Trafford Centre was absolutely brilliant today. He managed to solve the problem I’ve had with my phone for ages as well as arranging to reduce my outgoings to Vodafone. A really great guy. Very much recommend Vodafone in the Trafford Centre, Manchester.

Odpowiedź od Vodafone UK - Manchester Trafford
Jacob was very insightful and made us very comfortable . He was able to save the whole family money . Michael appreciated and will return again.

Odpowiedź od Vodafone UK - Manchester Trafford
Jacob was Very helpful and went above and beyond to get us the best offers

Odpowiedź od Vodafone UK - Manchester Trafford
Jacob gave Really good experience, involved sll contract details, friendly and funny

Odpowiedź od Vodafone UK - Manchester Trafford
Arslaan was very helpful, friendly and informative

Odpowiedź od Vodafone UK - Manchester Trafford
Jacob was brilliant sorting my phone issues I’ve had for months. He also reviewed our plans and did amazing offers.
The best sales advisor we’ve met!

Odpowiedź od Vodafone UK - Manchester Trafford

Odpowiedź od Vodafone UK - Manchester Trafford
Great experience as ever, good service from Ben and Jake in the Trafford centre store, brilliant service !

Odpowiedź od Vodafone UK - Manchester Trafford

Odpowiedź od Vodafone UK - Manchester Trafford
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.