Vodafone UK - Luton Recenzje 

400
Wynik TrustScore: 5 na 5

4,9

Unit 75 The Mall, LU1 2TF Luton, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a b... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Luton

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • Unit 75 The Mall, LU1 2TF, Luton, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

400 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(400)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 359

Napisz recenzję
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Oceniono na 5 z 5

Was served by Jaime today for my…

Was served by Jaime today for my upgrade, amazing service, very efficient and understood what I was looking for

25 września 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Ebenezer,

Thanks for the lovely review and fantastic support for Jaime.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thanks to Ali and Moustafa

Thanks to Ali and Moustafa
Really helpful guys

24 września 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Bogdan,

Thanks for the lovely review and fantastic support for Ali and Moustafa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jamie was extremely efficient

Jamie was extremely efficient, patient and very knowledgeable about helping me set up my new phone

23 września 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent professional Service

I had a network and eSIM Issue on my iPhone I was on the call to Vodafone customer service for two days and they could not fix the my Issue. So I went to the Luton branch Vodafone branch and was helped by Kate. She listened to me and she did all the troubleshooting she needed to do and fixed my Issue. Excellent service which made very happy. I really hope she will get praised and her customer service skills was outstanding. Thank you again.

16 września 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hi Jay. Thank you for your review for Kate. Minus your experience prior to visiting the store, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The guy is so friendly and nice

The guy is so friendly and nice, he helps me a lot and his name is sufy . Thanks so much

11 września 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I had quite a bit of issues

I had quite a bit of issues, no signal, no way to contact anybody, Kate was exceptional, bare in mind my twin toddlers were with me and created a lot of ruckus in the shop, you are lucky to have her

30 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer service

Kate served us today and was fantastic. She gave us all the options and was focused on getting the right deal for us, not the most expensive.
We left with the product we wanted at a cheaper price than we were paying previously and that was thanks to Kate.

28 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Angela,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had a amazing experience in store with…

Had a amazing experience in store with Jaime, she helped set my phone up, will be when due for my next upgrade

25 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Easy and quick

We came in today 15th between 4.30-5pm with my husband. We were served by Kate who was very helpful and lovely! She was straight to point.

15 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Fari,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Upgrade

Upgraded in the Luton store by Kate. Happy with new plan and the service provided.

6 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Thomas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Got a new iPad from Kate qick professional service

6 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey nikita
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I was looked after by Tarang in the…

I was looked after by Tarang in the Luton store …. Amazing service ! He was patient , informative and didn’t make me feel silly that I’m not very tech minded. Tarang helped me set up my new phone , which I would have massively struggled with ! A credit to the store and to the business ! Many thanks Tarang 10 out of 10

8 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Francis,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Needed help with my recent upgrade

Needed help with my recent upgrade. Jaime was, friendly, polite and professional. Her customer service was above and beyond that which I’ve encountered before. She sorted my phone out to working order and I would feel comfortable going back if needed again.

6 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tarang was help and helpped me get a…

Tarang was very kind and helpped me get a good deal on my Sim contract. Very happy with the service

6 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Esther,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jamie

Jamie
I really appreciate all the help from Jamie. Great person!
Great experience at the store!

23 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Anirudh,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very good experience I have at Vodafone…

Very good experience I have at Vodafone store and Miss Kate very polite and gentle she explain everything to me it helps me alot so I am very thankful to her

19 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Harmeet,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kate.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tarang was very helpful and gave a good…

Tarang was very helpful and gave a good deal for sim contract. 10/10

18 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Nega,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kate is lovely person

Kate is lovely person. Help me to set up everything on my mobile. As I am old person and have no much idea. About it. Really recommend

12 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Visited Vodafone Luton to upgrade my…

Visited Vodafone Luton to upgrade my phone, Jamie was just amazing, went through everything with me, explained the contracts and showed me the phones. There was no pressure, it was like spending the morning with a friend. After everything was sorted and I was the proud owner of my new IPhone 16 pro max, I was actually sad to leave. Jamie is amazing, thank you.

10 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Customer Feedback

Happy with the exeperience I received, very professional.

7 lipca 2025
Opinia niezależna
Logo Vodafone UK - Luton

Odpowiedź od Vodafone UK - Luton

Hey Wojtek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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