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Vodafone UK - London Stratford Recenzje 

522
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Wynik TrustScore: 5 na 5

4,8

Operator sieci komórkowej
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Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.

Reakcja na opinię

Oceniono na 5 z 5

I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her

Reakcja na opinię

Oceniono na 4 z 5

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - London Stratford

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

522 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(522)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 511

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Mahnoor was amazing she gave us 10/10…

Mahnoor was amazing she gave us 10/10 service and was so polite and friendly she went above and beyond. This store was my favourite experience here at Vodafone

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Ayesha,

Thanks for the lovely review and fantastic support for Mahnoor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ameer Extremely Helpful

Ameer gave me a good run down of the different contracts, we settled on one very easily. The process of purchasing the sim only contract was very smooth.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Feroz,

Thanks for the lovely review and fantastic support for Ameer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I was served by Mustafa at Vodafone…

I was served by Mustafa at Vodafone Westfield Stratford. What a wonderful customer service, really impressed with his professionalism.
Very happy
Thank you

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Mohammed,

Thanks for the lovely review and fantastic support for Mustafa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Friendly and super helpful

Friendly and super helpful, would highly recommend. Very satisfied (mahnoor)

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Madihah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

What a star he was..Arbaz

What a star he was..Arbaz
Truly had a great experience🎖️

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Saiteja,

Thanks for the lovely review and fantastic support for Arbaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I am very happy for the service

I am very happy for the service. Baz and Yusef were great, really helpful and so professional. Thank you to be so patient and fast, especially à sunday ( weekend) when it was so busy.

7 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Sana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great experience and service by Arbaz

Great experience and service by Arbaz. Very professional and super helpful with my upgrade. Thank you

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Sarlim,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Arbazkhan

It was a wonderful experience visited the store specifically arbazkhan excellent explanation and behavior . .

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hi Akshay,

Thank you so much for your wonderful review and the amazing support you’ve shown for Arbazkhan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

My experience in Stratford shop was…

My experience in Stratford shop was amazing. Hazal provided all the informations necessary. She was very polite and helpfull. Thank you all for your help.

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Bianca,

Thanks for the lovely review and fantastic support for Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Your staff were amazing

Your staff were amazing. I came in asked for to switch my Broadband. There was a queue, but, service was nicely ordered. Shah served me. He talked, laughed & made everything sound clear.
Thank you Vodafone. You have saved me a great deal of money!…… I’ll be buying some new shoes soon 😁

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Outstanding Service (Meleike)

Meleike was outstanding from start to finish. She took her time explaining everything clearly before we went ahead with the upgrade and the additional SIMs. She made sure we understood all the options available and answered every question with patience and professionalism. Her customer service was excellent — she was warm, friendly, and genuinely attentive to our needs. We felt well looked after throughout the entire process. Meleike is a credit to the team, and we truly appreciate the exceptional service she provided.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Shahlom,

Thanks for the lovely review and fantastic support for Meleike. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very good customer service from…

Very good customer service from Mustafa. I am very grateful for the service offered by him.

29 listopada 2025
Opinia niezależna
Logo Vodafone UK - London Stratford

Odpowiedź od Vodafone UK - London Stratford

Hey,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The girl,Melike Customer Service…

The girl,Melike Customer Service Assistant helped me yesterday to upgrade my sim only plan and helped me to take additional contract as well. She provided me Five Star customer service. She is born to provide excellent customer service.I’m proud of her.She is proactive, approachable, professional and friendly that impressed me so much.Vodafone recruited right person on the right place to do right thing.

27 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey there,

Thanks for the lovely review and fantastic support for Melike.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Exceptional Customer Service

Really freindly and understood my request. Exeptional customer service

28 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Arib was absolutely brilliant

Arib was absolutely brilliant. I came in with an issue and he managed to fix the issue and then was able to look at new packages for my sims and he saved me so much money. Arib is a very well seasoned and competent asset to Vodafone. Many thanks for the pleasant experience.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Shad,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Best service ever at vodaphone…

Best service ever at vodaphone Stratford branch. Sales Assistant Aamna was brilliant and exceptional. She took her time to explain everything. I would highly recommended this branch solely because of the warmth and service.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Konye,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I’ve had a great experience with Arib…

I’ve had a great experience with Vodafone! The service has been reliable, smooth, and easy to use. I especially want to mention the assistant Arib, who was incredibly supportive and helpful throughout the whole process. Arib took the time to listen, answered all my questions clearly, and made everything simple and stress-free.

26 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Ann,

Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

I had a really bad customer service…

I had a really bad customer service experience at the Vodafone Westfield store. I went in for a repair of a refurbished iphone 14 they sold me about 7 months ago. I was met with poor communication and a dismissive attitude.

They kept sending me to Apple for repairs, even though Apple clearly stated the warranty issue is Vodafone’s responsibility and that I shouldn’t be brushed off like that.

Today the guys at the front desk today at around 6pm looked like they couldn’t be bothered, and one of them practically rolled his eyes at me.

Unprofessional, unhelpful, and disrespectful. If you value your time and money, avoid this particular branch and go elsewhere.

I rang 191 and spoke to a lovely customer services officer who was extremely helpful. She advised that Vodafone has no internal complaints procedure, so I’m leaving my review on here!

24 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

Hey Marian,

Thank you for sharing your experience with us. Please be assured that this is not the level of service we aim to provide to our customers, and I’m truly sorry for the inconvenience and frustration caused during your visit to the Westfield store. Your feedback is very important to us, and we’ll make sure it’s passed on to the relevant team for review and improvement.

For immediate assistance, I suggest contacting our support teams by calling 0333 304 0191 or engaging with them through Live Chat here: http://vodafone.uk/2LCJiTm.

You can also reach out to our Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I attended by ARBAZ he is very good and…

I attended by ARBAZ he is very good and polite he explained me everything and helped me to get best offer.

18 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - London Stratford

We're happy to hear that you had a positive experience with our agent Arbaz!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Arib was extremely helpful

Arib was extremely helpful. I visited the store twice he outlined the contract one my first visit and completed my transfer on the second visit very smoothly.

Many thank
Ayse

18 listopada 2025
Opinia niezależna
Logo Vodafone UK - London Stratford

Odpowiedź od Vodafone UK - London Stratford

Hi Ayse, we're happy to hear that the explanation of the contract and the transfer process went smoothly.

Thanks,
Vodafone Social Media Team

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Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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