Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację94a High Street, Putney, SW15 1RB London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Zobacz więcej
Reakcja na opinię
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Zobacz więcej
Reakcja na opinię
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - London Putney
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
94a High Street, Putney, SW15 1RB, London, Zjednoczone Królestwo
4,9
Doskonała
220 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Kind and helpful
I went into the shop on a Friday afternoon not long before closing. Aida was very helpful and empathetic, and set up my account for broadband and landline very efficiently. Really knew her stuff.
6 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Damaris,
It's great to hear your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was very thorough and very helpful.
2 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Jon. Thank you for your review for Zee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience and personalised, courteous customer service from the Vodafone shop on putney high street.
29 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi there,
We're glad to hear you had such a great experience in our Putney High Street store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
I was served by David who was friendly
I was served by David who was friendly, helpful and very knowledgeable. This is my second time there and Speaking with him gave me confidence In upgrading my contract and solving queries that I had going in. Putney vodafone will now be exclusively how I handle new contracts, upgrades and broadband going forward. Great experience again, will be going back soon
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Emmanuel,
Thanks for taking the time to review and sharing this feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was amazing helped me get my data…
Zee was amazing helped me get my data back and settings.
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Hamza,
Thank you for your review and great feedback for Zee.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was incredibly helpful and managed…
Zee was incredibly helpful and managed to get us a great deal with our phones
I will always ask for him when I return and I thank tou for his honesty etc
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Maximilian,
Thanks for your review for Zee. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Great experience
Great experience at the Putney store! Salman was super helpful and friendly.
18 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hey Moh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you David for the wonderful…
Thank you David for the wonderful support!
Very kind and helpful.
17 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Athilla,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aida was amazing to deal with thank…
Aida was amazing to deal with thank god. Really knew her stuff and was on the ball helping us resolve many issues.
Also David was a really nice agent in the store and helped us also.
Biggest issue with Vodafone by far is the customer service over the phone. No agent seems to know anything about the account and keeps passing customers to others agents time and time again. Big disappointment indeed!
9 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Felix,
It's great to hear about the positive experience which you've had with Aida and David. Thanks for taking the time to write in a review about the service you received in store. We also appreciate the feedback which you've provided on your experience over the phone, as we're always looking to improve our service.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
David and Aida have been fantastic at…
David and Aida have been fantastic at helping me find a Sim deal. Thank you for your support - 10/10 experience.
9 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Eva,
Thanks for the 5-star review on the great service which you received from David and Aida, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
I can't express enough how helpful the staff were in the store, David went above and beyond to help me with my new phone would definitely recommend Vodafone
2 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Kelly,
Thanks for your review and feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It's has been a great service from…
It's has been a great service from David,
He been a great help in helping out what
I need, must of all, he took his time working things out for me, top man!!
27 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Patrick. Thank you for your review for David. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service where the sales colleague…
Great service where the sales colleague listened to me my needs and delivered exactly what was required
27 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Michael,
It's lovely to see you had such a positive experience. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Putney
Hi Jeff!
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again, Vodafone Social Media Team
Aida at Vodafone provided fantastic…
Aida at Vodafone provided fantastic service!
21 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Uttam,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Putney
Hi Amma,
Thanks for taking the time to review and sharing this feedback for Salman.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Saif provided excellent customer service, very helpful!
1 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hey Harry,
Thanks for the great feedback! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went in to ask to log in to WiFi
Went in to ask to log in to WiFi. Have large update to do. Would have used up all my data for which i pay £50pm. I was told I'd have to pay £25 to have update done. 3 people all sat with no customers. I was told it was all about making money for the shop. Vodaphone contract ends July. I'll walk my talk Vodaphone. Pensioners don't even get a discount. Disgusted.
13 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Susan
We're sorry to hear about your experience and how you wasn't able to get the help you needed. We're here to help, please reach out to us with any concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Fantastic service from Aida in Putney store. Saved me money and helped me with my new phone. Very good customer service
Fantastic service from Aida in Putney Stores.
9 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi Katharine,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 starts for Aida
8 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - London Putney
Hi James. Thank you for your review for Aida. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.