This is in Oxford street, Rahim was so helpful and friendly, and just so patient and really tried to give us solutions to all our problems. Best advisor I’ve ever encountered with Vodafone!
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Lokalizacja
Zmień lokalizacjęOxford Street Barratt House 341-349, W1C 2JE London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Syed was absolutely brilliant! I am completely thick about anything technical and I dread going into phone stores. But he was kind and patient and fixed everything, from inserting the SIM card into my... Zobacz więcej
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The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Zobacz więcej
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Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- również w kategorii:
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - London Oxford St Experience
Napisane przez firmę
Dane kontaktowe
Oxford Street Barratt House 341-349, W1C 2JE, London, Zjednoczone Królestwo
4,9
Doskonała
327 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
i had a really good experience at the…
i had a really good experience at the oxford street branch. Laila, was my advisor and she was absolutely amazing. knowledgeable, friendly and most importantly patient with my indecisiveness and questions. she made things really clear. i’ll definitely remember my experience these and return
29 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Rich,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terrible attitude and customer service
I used the Oxford Street store in London . The assistant Brian who was assigned to me could not have been less helpful . He was disinterested to the point of rudeness and did not sort out the problem , but made it worse .
I shall be moving away from Vodafone as my provider .
21 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Neil,
This isn't the experience we want for any of our customers. So that we can take some further details from you and feed this back internally, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Christian was very helpful and gave…
Christian was very helpful and gave great customer service
23 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi DK,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service by Sharik and Meza
Great service by Sharik and Meza! Very quick and professional. Could not have had a better customer experience. Give these guys a raise!
23 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Ali,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Meza was very very helpful and…
Meza was very very helpful and efficient. Happy to
Be a Vodafone customer number !
Oxford street branch
21 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Noor,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you to Mani for making my…
Thank you to Mani for making my experience very nice. He was very helpful and patient and also gave me many options for my plan. 10/10 experience, even provided me with water and snacks when I needed to break my fast. Thank you Mani !!!!
20 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Salma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was just served by a wonderful and…
I was just served by a wonderful and knowledgeable technical customer service representative, Osmon, and cannot thank him enough for helping resolve my problem. He most certainly deserves special recognition from Vodafone, and his exemplary service redeems all the mediocre past service. Thanks again Osmon!
19 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Kevin,
Thanks for your review for Osmon. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Safae was BRILLIANT at helping me with…
Safae was BRILLIANT at helping me with my new plan and my internet package. Also she is great at upselling in a very elegant way
Thats why retail is so much better than digital.
15 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Juan,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Strange problem syncing two phones
My problem syncing two phones was handed over to Melissa at the Vodafone Oxford Street branch. Although old I still have two brain cells to rub together, and have been in the digital realm pretty much from the beginning, but I was stuck. It took Melissa just a few minutes to work it out and leave me sorted and happy. Good people who know what they're doing: a great combination.
14 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Paul,
Thank you for taking the time to review your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lev was very helpful.Fantastic service.
10 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hello Kinga,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Lev.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Oxford St Experience
We really appreciate your fantastic feedback, Adnan! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Annalisa,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service from Laila
Excellent service from Laila. Fast, efficient, courteous and comprehensive
1 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
this customer rep named Safae was…
this customer rep named Safae was extremely helpful ccurteous effirent patient with obvious passion for ultimate customer satisfaction. 5 star xervice
27 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Alan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Exceptional Customer Service from Safae at Vodafone Oxford Street
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our needs and patiently walked my mum through the different devices, ensuring she was comfortable with her choice. She was also incredibly flexible with the contract terms, making sure it fit within our budget. We’re truly grateful for her time and her lovely demeanor. Thanks to Safae, we’ll definitely be sticking with Vodafone for the foreseeable future.
27 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Joshua,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service. Very knowledgable and helped me straight away. Got exactly what I needed.
27 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
We’re grateful for your fantastic feedback Julia, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Safae, Syed and Uzzi were FANTASTIC! The best team to serve the client. They were highly efficient and extremely pleasant. Many thanks!!
Safae, Syed and Uzzi
19 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
Efficient and thorough service. Mani was incredibly helpful and patient. Great support and customer care!
23 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Francisca,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ali is the best!
I want to express my sincere gratitude to Ali at Vodafone for his outstanding service! His professionalism, attention to detail, and friendly demeanor truly made my experience exceptional. Thank you, Ali, for going above and beyond!
21 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Amani. Thank you for your review for Ali. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A huge shoutout to Ali from Vodafone on…
A huge shoutout to Ali from Vodafone on Oxford st for providing such amazing service! His dedication and helpful attitude made all the difference. Exceptional customer care like this deserves to be recognized. Well done, Ali!
21 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Fozan. Thank you for your review for Ali. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.