I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Zobacz więcej
Reakcja na opinię
17 Liverpool Street, EC2M 7PD London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Zobacz więcej
Reakcja na opinię
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstan... Zobacz więcej
Reakcja na opinię
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Zobacz więcej
Reakcja na opinię
Went into the Vodafone Liverpool Street branch today and was greeted with such great advisors. Talked me through everything multiple times so I wasn't left unsure about the sim plan that I took. Young... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
17 Liverpool Street, EC2M 7PD, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Athina, Athina, Athina! The level of service and above that care I recieved was something almost once in a lifetime. I walked into Vodafone dejected, without any confidence whatsoever just looking to charge my dead phone about 30 mins before their closing time. The team kindly allowed it and I sat down listening to Athina explain their offers in the meantime, I told her not to waste her energy as I was in a terrible position financially with a bad credit score, not the type of customer they would take on. Instead of walking away or sending me on my way, Athina did something remarkable, something that is lost on us today as a society, she took the time to care, enquiring about my issues, helping me break them down and offering me a masterclass in financial literacy and debt management within 30 minutes, she showed me her own budget template, shared breakdown of her own money management tactics and told me I could fix this. I needed this more than I can explain, such kindness and service is only going to attract customers to this establishment and I may be one very soon. Athina, I thank you for those 30 minutes before closing time when there were no customers around, you could have paid me no mind seeing as I wasnt making a commitment but you chose kindness and I will never forget it. An absolute gem of an employee, I could see you leading teams or even companies with your skills. Thank you, one human to another.

Odpowiedź od Vodafone UK - Liverpool St
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.

Odpowiedź od Vodafone UK - Liverpool St
I'd like to thank u all especially Maha the talent (retails advicer)
For her special costumer service,patience helpful
She spent more than 3 hours helping me with fully patience
Really appreciate it
Hope her all the best

Odpowiedź od Vodafone UK - Liverpool St
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstanding in his service.

Odpowiedź od Vodafone UK - Liverpool St

Odpowiedź od Vodafone UK - Liverpool St
Athina was absolutely incredible helping resolve an upgrade switch, sourced me a replacement device quickly. If you're local to Liverpool street, go there. Great team.

Odpowiedź od Vodafone UK - Liverpool St
I went to change mine mind and Akash was very very helpful and he helped me out with all my concerns and issues and give me the best service and experience since I been a customer from 2014.

Odpowiedź od Vodafone UK - Liverpool St
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone.
He was extremely professional, patient, and kind, and he explained everything clearly and thoroughly.
I’m giving him 5 stars only because I can’t give more — he truly deserves much more.

Odpowiedź od Vodafone UK - Liverpool St
Sachin at the Liverpool Street store was excellent. Super friendly, professional, tried his best to find the best deal. Before of him I continued my contract with Vodafone and decided on getting an upgraded phone.

Odpowiedź od Vodafone UK - Liverpool St
Victor is the consummate professional - fantastic advice, excellent product knowledge, and a really great hang and vibe - defo recommend asking for him when you arrive !

Odpowiedź od Vodafone UK - Liverpool St
I have requested for move home on my broadband since 10th March 2026 activate on the 30th March. No activation and said there is technical error, cancel order then reactivate on 21st April. Again no activation. Went to Vodafone Branch in Liverpool and spoke with staff they argree to upgrade my phone to unlimited but still no activation on broadband because of technical error on their side. New activation will be 12th May, again 3rd time no activation because of Technical error. Rang again and said I need a formal complaint. Manager rang and said bear with us there's a technical error still trying to solve the problem. This is no good for me, having anxiety, late with my course work. I ask for my refund of 2 months that they have charge me for service that I never received, Manager said we are still following up, I wanted to cancel this Broadband but he said he have to charge me for cancellation as I am on subscription till September. This is a joke Vodafone, bad customer service and still no broadband, still investing

Odpowiedź od Vodafone UK - Liverpool St
Viktor did a great service for changing my dad’s sim plan from pay as you go to sim only plan

Odpowiedź od Vodafone UK - Liverpool St
Victor was absolutely outstanding - highly recommended

Odpowiedź od Vodafone UK - Liverpool St
Fantastic service! Thanks so much to Victor for his patience and friendly professionalism. We hope to see him again! Peace.

Odpowiedź od Vodafone UK - Liverpool St
Victor was super helpful and got me exactly what I needed

Odpowiedź od Vodafone UK - Liverpool St
An amazing experience in purchasing my new I phone. Akash was so helpful, polite, patient and knowledgeable in explaining all to me and more. Top job, thank you.

Odpowiedź od Vodafone UK - Liverpool St
I received excellent service from Ash, a great professional. We users seek integrity and honesty in sales, and from the time I spent in the store, I could clearly see that Ash focuses on building long-term relationships with his clients. Thank you, Ash, for your time and commitment.

Odpowiedź od Vodafone UK - Liverpool St

Odpowiedź od Vodafone UK - Liverpool St
Thank you Mr. Victor!
For helping us getting better plan and price!

Odpowiedź od Vodafone UK - Liverpool St
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.