Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Zobacz więcej
Reakcja na opinię
211 High Street, LN2 1AA Lincoln, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Zobacz więcej
Reakcja na opinię
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Zobacz więcej
Reakcja na opinię
Went to the store to set up my broadband contract, all of the staff members were brilliant, especially Alex who I sat down with.
Reakcja na opinię
Great experience upgrading our phones. Ayman from vodaphone Lincoln store was very knowledgeable. Helped us decide what was best and explained every step clearly. Very polite and friendly staff. Well... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
211 High Street, LN2 1AA, Lincoln, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
From the start to the end of visiting the Vodafone store on a couple of occasions and dealing with Brett he has been outstanding in all aspects of my questions, giving me clear and honest advice of which I really appreciated and found him to be a credit not only to himself but also the branch as a whole.

Odpowiedź od Vodafone UK - Lincoln High St
Ayman was fantastic and a credit to the Lincoln store, he took his time with me and explained everything in detail

Odpowiedź od Vodafone UK - Lincoln High St
Went to the store to set up my broadband contract, all of the staff members were brilliant, especially Alex who I sat down with.

Odpowiedź od Vodafone UK - Lincoln High St
Aaron was nice, he helped me more than I realised, superb. Both Vodafone stores I have visited now have been good, keep it up

Odpowiedź od Vodafone UK - Lincoln High St
Had issues trying to cancel
An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the phone, so we went into the Lincoln high street store and the assistant manager Alex got us sorted, it took him about 45 mins, but he went above and beyond. Excellent service from him 1st class

Odpowiedź od Vodafone UK - Lincoln High St
Brett was really really helpful for an old foggy. He was great.

Odpowiedź od Vodafone UK - Lincoln High St
Alex wad amaxing, very friendly and knowledgable, great price for new plan

Odpowiedź od Vodafone UK - Lincoln High St
Really good! Great staff member, explained everything clearly and found a good deal.

Odpowiedź od Vodafone UK - Lincoln High St
I would like to commend Alexander at Vodafone for his outstanding customer service. He was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to listen to my concerns, explained everything clearly, and ensured that all my questions were answered. His friendly attitude and dedication to resolving my issue made the experience smooth and stress-free.
Alexander is a great representative of Vodafone, and his excellent service deserves recognition. Thank you, Alexander, for going above and beyond to help. It was a pleasure dealing with you.

Odpowiedź od Vodafone UK - Lincoln High St
The assistant was really helpful and explained everything

Odpowiedź od Vodafone UK - Lincoln High St
I've been with Vodafone for over 35 years and have 4 phones for family on sim only
I called in to Lincoln Vodafone shop in February and was sold a 2 year contract for all 4 for £121 a month
When I checked my bank statement I was paying £143. So returned and was told at some point one of the phones had been moved to one com their business side
And I would have to pay £150 to get out of the contract I'd entered in February and although I had paid twice for the same phone they would only refund £50 of overpayment
After a long discussion I was told they would look into and get back to me needless to say they haven't
I made 5 phone calls prior to going in there and after 15 minutes explaining the issue was hung up on. Apparently company policy

Odpowiedź od Vodafone UK - Lincoln High St
Went to the store to get a few of my devices transfered and the store manager took the time to complete this task for me. Thank you Kindly.

Odpowiedź od Vodafone UK - Lincoln High St

Odpowiedź od Vodafone UK - Lincoln High St
Very helpful indeed.
Answered my questions well and knew what he was talking about.
Aaron was a polite and helpful man.

Odpowiedź od Vodafone UK - Lincoln High St
Great customer service , friendly staff , Alex was a great help

Odpowiedź od Vodafone UK - Lincoln High St
Very good experience. Francesca was very helpful and efficient, also very knowledgeable.

Odpowiedź od Vodafone UK - Lincoln High St
Service from Brett was absolutely perfect. Very happy with that. Everything been done on 10/10

Odpowiedź od Vodafone UK - Lincoln High St
Recently went into the store to look at a pay monthly SIM deal, spoke to Francesca who was really helpful and patient. Seemed to know all about what deals would be best and offered a friendly face to help sort it out. Great service.

Odpowiedź od Vodafone UK - Lincoln High St
Travelled to Lincoln as had issues with my phone , the staff was really helpful and made me feel welcome

Odpowiedź od Vodafone UK - Lincoln High St
Francessa was very helpful with the upgrade of my phone. Highly recommend her

Odpowiedź od Vodafone UK - Lincoln High St
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.