Vodafone UK - Lancaster Recenzje 

323
Wynik TrustScore: 5 na 5

4,9

32 Market Square, LA1 1HT Lancaster, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Lancaster

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 32 Market Square, LA1 1HT, Lancaster, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

323 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(323)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 251

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I visited the Lancaster store today…

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec o him for a Pat on the back of that’s how this works a jolly nice chap and very helpful and pilot and well informed. Thanks a lot mr khan

6 września 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the assistance you received. It's great to know the information provided was so helpful.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Hannah and Layla was very friendly and…

Hannah and Layla was very friendly and helpful and efficient when setting up WhatsApp.

5 września 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Lancaster

We're happy to hear that the WhatsApp setup was smooth. It's great to know our team members were friendly, helpful, and efficient. Thank you for your positive feedback!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I was assisted by Lili who was…

I was assisted by Lili who was exceptional. I am not ‘techy’ but Lili explained the procedure clearly and precisely

23 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Lancaster

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Terrific service

As 2 well-over 70s, we needed help with our accounts.
James initially took us through the options, explaining in terms we could readily grasp (!) what was best for us.
We ended up actually paying less per month for our phones and broadband. But better than that, we UNDERSTOOD. He was so helpful. Thank you James

23 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Abbie was brilliant very helpful and…

Abbie was brilliant very helpful and extremely knowledgeable patient and polite

21 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Lancaster

Hey Margaret,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Hannah was very helpful when…

Hannah was very helpful when transferring my data

21 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Barbara,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Stay clear

Awful avoid this company at all costs, they have put a wire right across the front of my house without asking me, they aren’t interested in helping after they have done the job, they just wash their hands of you, terrible after care and customer service

17 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

We're very sorry to hear about the service you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you require further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Oceniono na 5 z 5

Abbie was excellent explained…

Abbie was excellent explained everything really well and gave me a good deal

18 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Lancaster

Hi Cynthia,

We're happy to hear that you found our staff helpful and that you're pleased with your new contract. We always appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Hannah was helpful and very…

Hannah was helpful and very professional when doing my broadband and SIM

13 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Lancaster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

“Kaity”you’re a superstar!

We went to Vodafone store in Lancaster city centre today to upgrade my phone, A beautiful charming lady called “Kaity” came a cross and sorted everything so nicely. I really appreciate for the support and help with getting my new phone. Thank you so much.

5 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Nababul,

Thanks for the lovely review and fantastic support for Kaity.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was very professional and polite…

James was very professional and polite and nice considering I’m a technophobe.
Very helpful

5 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Simon was very accommodating and…

Simon was very accommodating and helpful and explained everything to me

4 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Alex in Vodafone Lancaster could not do…

Alex in Vodafone Lancaster could not do enough to help and helped us find a great deal that was perfect for us .

2 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Henry, ​

Thanks for the lovely review and fantastic support for Alex. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Good service

Alex was very friendly and knowledgeable. Good experience.

29 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Paul

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

A lovely lady named Katie helped us in…

A lovely lady named Katie helped us in store today. She was very knowledgeable and provided great service.

27 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Marie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lili has been very helpful when we were…

Lili has been very helpful when we were upgrading our phones

26 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Gary,

Thanks for the lovely review and fantastic support for Abha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was amazing

James was amazing, helped with switching me from ee.

16 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey T Byram,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie is very helpful and very patient

Katie is very helpful and very patient. Great customer service.

25 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great friendly service

Abbie was really friendly and helpfully, great knowledge and service advice.
Looking to get the best deal for me, including my current wifi.
Quck and stress free service l.
Thank you
Emma

17 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful service from Abbie

Very helpful service from Abbie, talked me through all options and helped me get the best deal

17 lipca 2025
Opinia niezależna
Logo Vodafone UK - Lancaster

Odpowiedź od Vodafone UK - Lancaster

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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