First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację156 High Road,Kilburn, NW6 4JD London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Zobacz więcej
Reakcja na opinię
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Zobacz więcej
Reakcja na opinię
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Kilburn
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
156 High Road,Kilburn, NW6 4JD, London, Zjednoczone Królestwo
4,9
Doskonała
185 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Although the wait was long the staff…
Although the wait was long the staff were friendly and helpful. The issue was resolved.
21 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Abdullahi,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Must mention that Dina
Must mention that Dina , has been fantastic her personally, service , knowledge and experience in her job is way above standard and should be recognised.
Its my second time getting a phone in 6 months.
Fantastic service.
17 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi albert,
This is such a great review for Dina. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I had a very happy experience with…
I had a very happy experience with Dinas customer service. She has been a very great help and she was a very happy advisor and helped many customers. Best advisor definitely will come back to her.
16 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Fatima. Thank you for your review for Dinas. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iam very satisfied with this branch services, attitude and explanation for the package that I am getting. It was such a blessed!! Shout out for these amazing team which is (Aboud,Ellie & Anas)
Iam very satisfied with this branch services, attitude and explanation for the package that I am getting. It was such a blessed!! Shout out for these amazing team which is (Aboud,Ellie & Anas) they have been very helping and amazing.
22 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Quick
Quick, efficient, friendly and very professional, shanice was amazing and its ppl like her that make us stay with Vodafone. She sorted my issues in no time, well done and keep it up :)
21 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Ali, This is great to see and just how we want our customers to feel when they visit us. Thanks for your awesome review, The Vodafone Social Media Team
Odpowiedź od Vodafone UK - Kilburn
Hi Cecil,
Thank you for your review and great feedback for Dina.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
No-da-fone!
Vodafone have always been a bit rubbish. The buggy website which looks like it’s been knocked together for £100, the spammy calls and texts, the ropey app, the patchy customer service, the frankly worthless VeryMe rewards program and a host of other uselessness.
The only thing they had going for them is that you could always get a data signal. Dropouts were so rare that they’d be blink and you miss them. For any modern smartphone user this was the be all and end all.
This was because they retained 3G as a fallback position. Slower… but reliable. Now they’ve switched off the aforementioned frequency and I find myself often getting the dreaded ‘E’ symbol indicating no data signal, particularly annoying when I’m using my phone as a satnav.
Might be time to move on.
8 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi John,
Please reach out to us with any unresolved concerns you may have on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Fantastic with his job . His public relationship with customers is very good
The store manager, Aboud and the staff , Ellie are very good at the job . Their personal touch with customers is fantastic. Please don't lose them to other companies because they are both good at their job.
26 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Ugochukwu,
Thank you for taking the time to leave us a review, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really time consuming as it was…
Really time consuming as it was understaffed and quite busy. To be fair they tried their best but customers were coming in & walking out.
19 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
I'm sorry to hear you didn't have the best experience in store today. We do try to man our store to cater for the demand, but sometimes there maybe a delay in our team reaching you. Apologies for any inconvenience.
Thanks for you feedback, The Vodafone Social Media team
Best advisor
After a very Bad experience at another store, Ellie from Kilburn has solved all of my issues and was very friendly and kind.
I will always return to this store !
18 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi!
Thanks for taking the time to leave us a great review about Ellie! We're so sorry to hear you had a negative experience with us previously, but we're glad Ellie managed to turn your opinion around into a positive one.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely amazing service
Absolutely amazing service! They answered all of my questions and more. All staff were friendly throughout. We left happy!
17 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Bebe,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kind stuff
Excellent treatment the staff were very kind and helpful
They give me what I Was looking for
Thatnk so much
29 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi there,
Thank you for your review! Your feedback is so important to us. We're glad you managed to find what you were looking for.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone Kilburn - Sara
Sara has been exceptionally good explaining various options for new tariff with Vodafone. Helping me to decide easily. Very professional, polite, customer friendly personality too. I am happy with service.
8 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Daniel,
This is a great review for Sara. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
10/10 from all three individuals in the…
10/10 from all three individuals in the store (I'm so sorry didn't catch their name). Very friendly, knowledgeable and super efficient. To be honest I rarely go into stores but I won't hesitate next time.
3 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Joseph,
Thanks for your lovely review for our Kilburn store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
10/10 Service and professionalism
Came in today desiring a new sim, and was met by a lovely tech expert Ellie. She clearly explained the ins and outs of my new contract, effectively answering any questions I had in a professional manner. Was met with a smile the whole way through. Would definitely recommend this store and especially Ellie to anyone needing an expert in customer service and their profession.
31 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hey Kyle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Onur was so helpful and kind
Onur was so helpful and kind, I really appreciate the efficiency and professionalism.
28 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Louise,
We appreciate your feedback, and support for Onur. Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aboud and anur best service
26 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hey Zain,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great costumer service
Sara was great, she helped me understand and choose the plan that best suited me
13 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hey Esteban,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Kilburn
Hey Saif,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sara shies very helpful girls she’s…
Sara shies very helpful girls she’s tried as very good.thanks.
12 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Kilburn
Hi Paci,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.