Vodafone UK - Hove Recenzje 

155
•
Wynik TrustScore: 5 na 5

4,8

76 George Street, BN3 3YE Hove, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

Reakcja na opinię

Oceniono na 5 z 5

Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to un... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would high... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 76 George Street, BN3 3YE, Hove, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(155)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 851

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Joshua was very helpful in sorting out…

Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

25 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Phil,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent switch process

Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to understand. Thank you. Definitely feel I have made the right choice.

13 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service

Garry was very helpful and made the whole experience easy and pain free, great customer service

13 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

"Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Callum is great AM in the shop

Callum is great AM in the shop. I would recommend everyone to speak with him . He would get you the best deals and explain everything in a perfect manner . Thanks Callum !

11 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Amit,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Joshua and Garry were very helpful an…

Joshua and Garry were very helpful an gave 5 star customer service i’m very happy with the decision i made of getting a contract phone through vodafone

4 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

This is fantastic to hear! We really appreciate the feedback and are so glad you had such a positive experience.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Oceniono na 5 z 5

Efficient and Friendly Service

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would highly recommend :)

1 września 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you so much for such friendly

Thank you so much for such friendly, quick and helpful advice Garry in Hove !

29 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Rossana,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had various issues with SIM card

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to .
Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than doing things on line.Thanks for your help once again.

12 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Ade,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Oceniono na 5 z 5

Saw Callum he was very helpful and…

Saw Callum he was very helpful and sorted me out a new phone and a good discount

6 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Jamie,

Thanks for the lovely review and fantastic support for Callum If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Summary of how I felt


Everything was explained clearly at a nice pace. Much appreciated

5 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Celia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

What a fantastic experience

What a fantastic experience. I went in to get help with my phone and Simon was so helpful. Thanks

5 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very good service

Very good service

3 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Simon very helpful snd professional

3 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Waited for an hour

When i entered the shop, there were two staff serving two customers, and one cuatomer waiting. It took an hour for both of them to complete the task with their customers. We waited for an hour to get a physical sim card, and to get it took another 30 minutes! I think vodafone needs a better queueing system as well as a better system for the services in the shop.

2 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Oceniono na 1 z 5

We waited for an hour

We waited for an hour for a very simple thing. I just wanted a physical SIM for my phone and the guy said he could do that quickly but took forever. Whilst we were waiting, they told us 15 mins but took half an hour after that (total wait = 1 hour)

2 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Baris,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service in vodaphone Hove today…

Great service in vodaphone Hove today Chloe was excellent answering all my questions

1 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Simon was incredibly helpful

Simon was incredibly helpful, kind and patient. He helped me with switching my phone to my new one and has gone above and beyond to explain everything !
Thanks :)

31 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Suzanne,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 4 z 5

Many thanks to Simon in the Hove

Many thanks to Simon in the Hove, George street branch. Calm, friendly and very knowledgable. A pleasure to deal with as I upgraded my old broken phone. What can often be an onerous chore became a great pleasure. Highly recommend this young man’s help. An asset to the company.

31 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Lucy,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Joshua in Hove shop was so so helpful…

Joshua in Hove shop was so so helpful as I'm not so tech savvy and I'm autistic. I prefer coming to the shop, thank you so much!!

30 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant Tech guys at the Hove shop.

Brilliant Tech guys at the Hove shop.
Sorted my life out (my SIM card died).
I would definitely recommend these guys, if you have any issues.

28 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hove

Odpowiedź od Vodafone UK - Hove

Hey Lez,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej