Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.
Reakcja na opinię
Lokalizacja
Zmień lokalizację56 West Street, RH12 1PL Horsham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy!... Zobacz więcej
Reakcja na opinię
Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better... Zobacz więcej
Reakcja na opinię
A huge thank you to Oliver and Tom at Vodafone in Horsham for helping my brother upgrade his new phone today. This is the second time Oliver has helped me with upgrades, and what really stands ou... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Horsham
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
56 West Street, RH12 1PL, Horsham, Zjednoczone Królestwo
4,7
Doskonała
151 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great Customer service on two visits…
Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Anne,
Thanks for the lovely review and fantastic support for Ben and Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better price plan for myself. Thank you, great service and very friendly,
7 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Mandy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben at Horsham…so made it easy!
Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy! Ben thank you ! My partner will be coming to you to sort his contract out next 👍 total recommend!!
7 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very knowledgeable and helpful
Ben was very knowledgeable and helpful, A pleasure to do business with,
5 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben at the Vodafone shop in Horsham was…
Ben at the Vodafone shop in Horsham was excellent very helpful Polite
31 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Dougy,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben in the Horsham shop gave me great…
Ben in the Horsham shop gave me great service. Halved my bill, explained everything I needed and didn't try to sell me anything I didn't need. Quick too.
30 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Melody,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kieron phone upgrade
Kieran really knew his stuff. So helpful. Would definitely recommend Horsham Vodafone shop.
30 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben, Horsham Vodafone
Visited Horsham Vodafone shop yesterday, and was helped by Ben, he was so helpful explaining the problem of my roaming allowances, set up a new plan for me, explaining clearly what he was doing.As an almost octogenarian,I appreciated his patience , kindness and professionalism . I was very happy with the service
18 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A huge thank you to Oliver and Tom at…
A huge thank you to Oliver and Tom at Vodafone in Horsham for helping my brother upgrade his new phone today.
This is the second time Oliver has helped me with upgrades, and what really stands out is that he even remembered me — such a personal touch that makes all the difference. Both Oliver and Tom were incredibly kind, patient, knowledgeable and thoughtful throughout the whole experience. Nothing was too much trouble, and they made everything simple and stress-free.
Customer service like this is rare these days, and they are both a real credit to Vodafone Horsham. Thank you again!
16 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben is the name of excellent customer Service
My lady and I visited the Vodafone branch in Horsham for an upgrade on Sunday. We met Ben, who talked us through all our options so we could make the best choice, abd the best deal. Thank you for excellent customer service, especially your patience Ben.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey DzodD,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I recently upgraded my vodaphone mobile…
I recently upgraded my vodaphone mobile and received exemplary service from Tom & Ben. I am an elderly customer and they were both patient, understandjng and very helpful. I had to return to have a minor problem solved and Ben was effecient and so helpful
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Patricia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was so rude
The manager Tom was rude and unhelpful. Shocking behaviour rude to the staff feel bad for them
11 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Boris,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the level of service we aim to provide, and we take feedback about staff conduct very seriously.
If the issue continues or gets significantly worse, please reach back out to the relevant team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the relevant teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I got a very good deal on my new 24…
I got a very good deal on my new 24 month contract. Ben understood exactly what I needed and found two deals, I picked the one that best suited my requirements. He was quick, efficient and a pleasure to deal with.
Thankyou Ben.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Mick,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly welcome & efficient service
Friendly welcome from the team. Dan quickly sourced contract upgrade/renewal prices for me to find the best option & got everything set up with no fuss or bother. Would highly recommend popping into store rather than doom scrolling options online.
14 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Nikki,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very helpful and informative
Ben was very helpful and informative. Helped me buy my new phone and reduced my monthly payments with ease.
5 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Mrs Briscoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was my sales rep
Ben was my sales rep. Outstanding service. Clear, concise, patient, took the time to explain everything. I am so pleased with the personal level of care i will probably ask to speak to the same sales rep the next time i need to visit vodafone. 10/10
2 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Ben,
Thanks for the lovely review and fantastic support
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben was great in helping with the new…
Ben was great in helping with the new phone. Got a good deal of the Samsung s25 FE tablet deal. Would recommend.
19 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Ryan,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone
Ben was extremely supportive and very informative while helping me with my iPhone 17. He explained everything clearly and made the whole process easy.
Oliver was also very friendly and welcoming.
Overall, the service was efficient and didn’t take much time at all.
Really happy with the customer service — well done to the team!
6 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Asanka,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was so helpful and gave amazing…
Ben was so helpful and gave amazing advice. Highly recommend
Friendly, welcoming and knowledgeable.
6 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Saw Ben in the Horsham branch who was…
Saw Ben in the Horsham branch who was so helpful and knowledgeable as wanted to upgrade to include European roaming on my package. Gave me a great deal. Would highly recommend seeing him if you are in the area and near that branch.
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Horsham
Hey Fred,
Thanks for the lovely review and fantastic support for Saw Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.