I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację78 South Rd, RH16 4LA Haywards Heath, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
Reakcja na opinię
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... Zobacz więcej
Reakcja na opinię
Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Haywards Heath
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
78 South Rd, RH16 4LA, Haywards Heath, Zjednoczone Królestwo
4,8
Doskonała
152 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Josh was excellent
Josh was excellent
Great service and very knowledgeable
Kind regards
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hi Matthew,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
For phil…
As a person who is not computer literate I found the Vodafone adviser most helpful. I would have found it extremely difficult to have sorted out the problem with my phone without his help. Excellent professional and efficient service.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hi Pamela,
This is lovely feedback for Phil. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Great customer service
Ryan at the Hayward Heath branch was very helpful with assisting us in transferring ownership. He gave us some good recommendations for offers we could get.
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Thanks for your review Annabel. It's great to hear Ryan took the time to explain everything and find you a great deal too.
Thanks, The Vodafone Social Media Team
Great service in store
Great service in store! everyone is always polite and helpful. Thank you
20 sierpnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hey Hayely,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how the team have been able to help you.
If you ever require help, pop us over a message via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Haywards Heath
Hi Hannah,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Signal issues in Haywards
Went in due to signal issue in my are of haywards which happens all the time! The boys in the shop really helped! They did a check for me, registered my number for updates, explained the process of Vodafone fixing it and why it takes a while, they then took my details and called me a few days later for check in with me and provide and update, they did it again a week later and i ended up with it resolved and i upgraded with them as they were so very helpful! those boys are very good!
11 lipca 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hi Jack,
Thank you for your review. It’s great to hear of your positive experience in store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Friendly service
Friendly, professional and i got the best offer! Couldn't ask for more
21 lipca 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hi David,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lousy customer service.
Lousy customer service.
Despite a maximum possible Experian score and faultless credit report Vodafone have refused me credit for a monthly contract of under £20 per month. Having requested and explanation and complained several times, latest emails from the Business Complaints Manager, Michael states "there is nothing further we can do....as our Credit Assessment Team have made their decision...."
No one at Vodafone is interested in resolving the issue and when I requested contact details for a Director the Vodafone response was "unable to hand out directors contact details...however these are available for you to find online".
When I visited the Haywards Heath shop and asked for an appointment with the area manager who visits weekly I was told this was not possible; no reason given.
Sadly the all too common big corp brush off, no interest in helping customers, non existent Customer Service. An all too familiar situation; avoid Vodafone.
Update 28 July. The way Vodafone use Trustpilot is clearly not intended to help customers with resolving problems they have created; it is just "hot air".
26 lipca 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hi Adrian,
I do apologise for the issues you've faced concerning a credit check. You can find out more information and how to appeal via this link https://www.vodafone.co.uk/privacy/credit-checks If you would like to discuss your complaint further, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will help in any way we can.
Thanks,
Vodafone Social Media Team
Totally professional from start to finish. Really happy with my experience.
My experience was made so easy and very professionally handled. From start to finish they dealt with my needs. Every question I asked was answered with no issues. I can’t thank Vodafone staff and the Manager enough.
1 maja 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hey Marion,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matthew excellent service
Matthew was absolutely brilliant with the knowledge of his phones and all products. He was so helpful and patient I would recommend anyone to go and speak to him. First class service. Thank you Matthew.
5 kwietnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Haywards Heath
Hey Kay. Thank you for your review for Matthew. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.