Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Zobacz więcej
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Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Zobacz więcej
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I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Hartlepool
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Zjednoczone Królestwo
4,9
Doskonała
198 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
5* service from Tiff working at the…
5* service from Tiff working at the Hartlepool store. Knowledgable, friendly and professional. She is a massive asset to your company and made our visit
4 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Jackie,
This is lovely feedback for Tiff. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Connor was absolutely fabulous at…
Connor was absolutely fabulous at sorting out my iPhone problem having software crash whilst on holiday was not ideal and although I ended up with a new phone he was very patient and professional and gave me 100% of his time to sort out the problems.
29 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Nicky, This is really great to see. It looks like Connor went above and beyond to get your issues sorted and left such a great impression on you. I hope you're loving your new phone!
Thanks for your awesome feedback, The Vodafone Social Media Team
Odpowiedź od Vodafone UK - Hartlepool
Thanks for your lovely feedback George
All the best, The Vodafone Social Media Team
Experience was great
Experience was great. One of the smoothest transactions I have dealt with. Loved my time in store
5 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Adam,
Thanks for taking the time to write such a great review! We're delighted that you had such a positive experience in store. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We were served by Sandra
We were served by Sandra!
Very patient, very polite and very helpful.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Johnathan. Thank you for your review for Sandra. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was amazing
Michael was amazing! Very friendly and helpful, explained everything and even though we had a couple of technical difficulties he dealt with everything calmly and was funny and easy to discuss options with. Great guy and an asset to Vodafone
25 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Danielle. Thank you for your review for Michael. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service today in…
Excellent customer service today in store. Michael was really helpful, informative and made me feel at ease.
21 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Mrs Munro,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tony & James
Hi I've just upgraded me sons phone in the hartlepool store and Sandra who dealt with me was a pleasure to meet very helpful and always happy and made the transaction a joyful experience 😊
20 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Anthony,
Thank you for taking the time to leave us a review and sharing this great feedback for Tony and James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra was absolutely brilliant and kind
17 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Mark,
Thank you for taking the time to review and sharing this great feedback for Sandra.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 star service from Ryan yesterday
5 star service from Ryan yesterday. Such a kind and caring man.
Sorted my phone issues and saved me money.
Matty the manager also very helpful
16 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hey there,
Thanks so much for taking the time to share this amazing feedback with us! We're delighted you had such a positive experience with Ryan.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Ryan was very helpful
Ryan was very helpful, managed to get my broken phone on long enough to sort my upgrade and send everything across! Sorted me a good deal, thanks ryan!
14 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi there,
Thanks for sharing your fabulous feedback for Ryan. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer care by Tiffany
Great customer care by Tiffany, very helpful.
9 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Mark,
What super feedback for Tiffany! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra in hartlepool always helps us…
Sandra in hartlepool always helps us out. Brilliant service as always
7 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Shirley,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Hartlepool
Hi David,
Thank you for your positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tiff was great sorted out all what i…
Tiff was great sorted out all what i needed with my contract
12 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Yvonne,
Thank you for your review regarding your positive experience with Tiff. We're delighted to hear this!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Been in a few times and saw Ryan and…
Been in a few times and saw Ryan and Sandra to fix my issue Ryan sorted It all for me and even got me a cheaper deal on my phone and my friend a cheaper deal on her broadband I'll be back at the end of April so save money on my broadband too both are a credit to your company
12 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Alison,
Providing exceptional customer service is something we take pride in, so it's great to hear that Ryan and Sandra did just that! We're delighted you found the perfect deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
All the staff are very helpful in…
All the staff are very helpful in Hartlepool store highly recommended thank you 😊 great customer service 👍
7 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hi Laura,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service as always from tiff
Excellent service as always from tiff. Tiff went above and beyond
3 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hey Julie,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tiff was amazing
Tiff was amazing, easy experience and quick. Pleasant young girl
3 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
4 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hartlepool
That's great to see Margaret. Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.