Vodafone UK - Hackney Recenzje 

111
Wynik TrustScore: 5 na 5

4,8

397-399 Mare Street, E8 1HY LONDON, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.

Reakcja na opinię

Oceniono na 5 z 5

Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !

Reakcja na opinię

Oceniono na 5 z 5

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 397-399 Mare Street, E8 1HY, LONDON, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 411

Napisz recenzję
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Oceniono na 5 z 5

Helpful and knowledgeable.

Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.

17 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Lottie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

stellar service

stellar service, super kind to the elderly and ESL people as well

16 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Brennen,
Thanks for the lovely review and fantastic support for Stellar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ten ten experience !

Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !

2 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Lucia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Got 50% discount on SIMO

2 lipca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Keneydar,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Everytime I come to this store I…

Everytime I come to this store I receive the highest quality service.

I’d like to thank Abs and Ashley from the mare street branch.

9 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Ikhra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was a very helpful person and…

Ashley was a very helpful person and very patiant with my query. He also helped solve the problem.

9 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Olimpia,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

When I was in big trouble they took…

When I was in big trouble they took time to help me out.

9 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Douglas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Abs is very helpful highly recommended

7 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Sercan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

umesh has been very polite

umesh has been very polite, calm and professional

4 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Mehmet,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Umesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mohamed’s customer service was…

Mohamed’s customer service was outstanding and he went above and beyond to solve all the problems I had

24 maja 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

abs was super helpful and lovely

abs was super helpful and lovely! definitely recommend

11 maja 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Emme,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!

6 maja 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Tom,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful and quick service

Very helpful and quick service - Ihab was great. Thanks!

4 maja 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I recieved alot of help from Mohamed…

I recieved alot of help from Mohamed when getting my new phone. He was a great help 10/10

19 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Bruce,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Terrible experience.

I was robbed in London on the morning of the 8th of April. I had my phone and bank card stolen. I was on holiday and was due to return home that day.

I called into the hackney branch to try and get a replacement SIM at 9.30am. I had my driver's licence but no bank card which they told me I required.

I received no help whatsoever from the two members of staff there. I explained the situation, I had no access to money, travel documents or contact numbers. I had my licence with my name, face and address and despite the severity of my situation the staff showed no empathy or even interest in what I was telling them.

I then called at the Angel branch and explained the situation. I was immediately reassured by the staff there and within 40 mins had a replacement SIM, I purchased a new handset and was able to access money, documents and travel home.

Appalling level of service at hackney, borderline rude, utterly useless experience.

Don't bother unless it's an easy fix for these guys.

8 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey David,

I’m really sorry to hear about what you went through, especially given the circumstances of being robbed while travelling. I completely understand how distressing that situation must have been, and I’m sorry for the way your visit to our Hackney store made you feel.

While our stores do have identification requirements in place for replacing SIM cards, I appreciate that this was an exceptional situation and that you were already under significant stress. It’s disappointing to hear that the service you received there lacked empathy or reassurance, and this isn’t the experience we want any of our customers to have.

I’m really pleased, however, that the team at our Angel store were able to support you quickly, get you connected again, and help you safely access your essentials and travel home. I’ll be sure to pass on your positive feedback to them.

If you’d like this experience at the Hackney store to be reviewed further, you can raise this as an official complaint so the appropriate team can look into it. You can speak directly with my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful and polite thanks a lot

Helpful and polite thanks a lot

15 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Nazi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Explained everything to me in a way I…

Explained everything to me in a way I can understand very helpful

8 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Ülger,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great communication with me even tho I…

Great communication with me even tho I was younger he showed great humility and really appreciated the work he did

2 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey Kofi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you guys

Thank you guys so much, Hackney Vodafone for great customer service

17 marca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hi ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hackney —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very quick and nice experience

Very quick and nice experience
The staff was respectful and helpful

13 marca 2026
Opinia niezależna
Logo Vodafone UK - Hackney

Odpowiedź od Vodafone UK - Hackney

Hey M,

Thanks for the lovely review and fantastic support for Vodafone.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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