Vodafone UK - Gravesend Recenzje 

207
Wynik TrustScore: 5 na 5

4,9

29 New Road, DA11 0AB Gravesend, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Tomas was very helpful and gave clear information given regarding my new tariff today

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Gravesend

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 29 New Road, DA11 0AB, Gravesend, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(207)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 359

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I had issues with my mobile phone so…

I had issues with my mobile phone so called into store at Gravesend. Met with Tomas who was friendly ,gave excellent customer service. Sorted my phone issue straight away as well as storage problem.I would definitely recommend Vodafone at Gravesend.

17 lipca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Rita, It's really great to see Thomas was able to get your issues sorted and left such a great impression on you.
Thanks, The Vodafone Social Media Team

Oceniono na 5 z 5

Helped my younger brother find a deal…

Helped my younger brother find a deal best for him was vet friendly an amazing customer service towards us both. Will be returning indefinitely. Thank you to Ioana for the help and support 🙏🏻

9 lipca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hello Damien,

It's great to hear about the positive experience which you and your brother received in store, we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service by jessie

24 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Jessie,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

The person who served me was very…

The person who served me was very competent and efficient with the service he provided. However, I had to wait to see this particular representative because I liked his services and because he had served me in the past.

22 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Elizabeth. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thomas was helping me upgrading my…

Thomas was helping me upgrading my bundles.
He was very professional and friendly.

13 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Viorel, It's great to see Thomas was so helpful with your upgrade.
All the best, The Vodafone Social Media team

Oceniono na 5 z 5

Robyn excellent service!

Robyn from the Gravesend branch provided excellent customer service. She was able to explain Vodafones products and services in a simple and clear way and took her time explain my contract and what deals was available. Robyn is a credit to the company as she is knowledgeable, enthusiastic and has a overall positive attitude towards all customer's. Thanks Robyn for your help!

6 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Nisha,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Robin was helpful in store

Robin was helpful in store. Good customer service helping ith my SIM contract

16 marca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi there,

Your feedback is so important to us, so thanks for taking the time to share this great review about your experience with Robin!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Robin was great and very helpful

Robin was great and very helpful

10 marca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hey there,

Thanks for this great feedback regarding your experience with Robin!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Customer friendly

Customer friendly

7 marca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi OLADIMEJI,

We appreciate your support for our Gravesend store. Thanks for your review.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Ioana was able to help us today

Ioana was able to help us today. We came into the store with a variety of queries and she not only supported my wife with an improved contract she was able to explain how adding my current line to my wife's contract and save us a total of £40 a month.

2 marca 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hey Frazer,

Thanks for letting us know what an amazing job Ioana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ioana was very helpful

Ioana was very helpful in identifying what I needed to bring with me to get an additional line. She also found out I needed upgrades years ago and that’s what was affecting my broadband. The process was long but we got there in the end.

19 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Sanya, It's great to see Ioana was patient and managed to get everything sorted with your broadband service.
Thanks The Vodafone Social Media Team

Oceniono na 5 z 5

Came into store for home broadband and…

Came into store for home broadband and a new phone. Got served by Laura who was very knowledgeable and thorough.

17 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Deano,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

lovely service

Today I went into Vodafone and Robyn was very helpful, as well as the store manager

9 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Robyn was very helpful in store

Robyn was very helpful in store, she was friendly and helped me move all data from my old phone to my new one

9 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Glen,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Tomas from the Vodafone gravesend store…

Tomas from the Vodafone gravesend store was very helpful to provide me with a new phone.

9 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Dennis,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service from the staff Ioana.

7 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi. Thank you for your review for Ioana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came into the Gravesend store today for…

Came into the Gravesend store today for my upgrade and got served by Robyn and Ioana they were really friendly and thorough and made the whole process easy.

6 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Jimmy,

Thank you for taking the time to review and share this feedback for Robyn and Ioana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Helpful very friendly Tomas,Laura and…

Helpful very friendly Tomas,Laura and Ioana from the Vodafone Gravesend store being providing me with a new sim as well.

5 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hey,

This is great to hear, thank you for the shout outs for our amazing staff!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tomas and Laura from the Vodafone…

Tomas and Laura from the Vodafone Gravesend store were very helpful to fix my issue about my hbb and very kind to my needs.

1 lutego 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hey Kudirat,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Happy with the service and help…

Happy with the service and help received by Ioana.

25 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Gravesend

Odpowiedź od Vodafone UK - Gravesend

Hi Florin,

Thanks for your feedback! We're so glad you're happy with our service and got a 5 star experience from Ioana.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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