Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
Lokalizacja
Zmień lokalizacjęUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Zobacz więcej
Reakcja na opinię
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Zobacz więcej
Reakcja na opinię
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Fulham Broadway
Napisane przez firmę
Dane kontaktowe
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Zjednoczone Królestwo
4,9
Doskonała
216 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Best honest sales advisor
Best honest sales advisor, Chad was fantastic while helping us choose for our phone. Deserves a promotion !!
23 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Leonora,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zack was extremely helpful he sorted…
Zack was extremely helpful he sorted out my big problem and moves me from pay and go to contract. He is a pro and a genius
21 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Pauline,
It's great to hear your feedback, thanks for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shayna was very helpful
Shayna was very helpful, approachable and knowledgeable!
21 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi VeVe,
Thanks for taking your time to leave this review for Shayna.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
If I could I would leave one star
If I could I would leave one star. I was shouted at and was treated very aggressively by a staff member at their Fulham branch and they simply do not care. All they say is sorry to see you go. I have been a loyal customer for years and had just upgraded. Stay away
20 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Sabire,
I'm disappointed to hear what's happened in store. I'd like my team to investigate this internally. So we can access your account and do this, please message us on Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Shayma was really helpful and very…
Shayma was really helpful and very friendly
18 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Alex,
Thanks for your review! We're so glad you had a brilliant experience with Shayma.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nathaniel resolved my issue really well
15 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Elizabeth,
Thanks for taking the time to share your feedback about Nathaniel. It's great to hear that you had a great experience and got your issue resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
It was amazing Ahmed very helpful and…
It was amazing Ahmed very helpful and understand and solve my problem :)
7 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Consumer,
Thanks for your lovely review for Ahmed. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shayma is a lovely person and she was…
Shayma is a lovely person and she was very helpful, I recommend her as the person you go to for any problems.
7 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Carvalho,
Thanks for sharing your kind words and feedback for Shayma.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ahmed was so useful and his customer…
Ahmed was so useful and his customer service was great. Would recommend him to everyone who’s coming to vodafone.
7 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi customer,
Thanks for taking your time to leave this review for Ahmed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nathanial has great service and…
Nathanial has great service and resolved my issue very well
6 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi there,
Thanks for your review and feedback for Nathanial.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service from Chad
Brilliant customer service from Chad, he solved my issue very quickly
5 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Luis,
Thank you for reviewing and sharing your feedback with us. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Lefteris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was amazing
Ahmed was amazing, he helped me pick the right deal that suits my needs and was very patient
23 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Iman,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chad was extremely helpful and helped…
Chad was extremely helpful and helped me for over 2 hours.
He explained everything clearly and didn’t make me feel rushed when changing to a new phone.
21 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service, so much help from Ahmed. Best vodaphone service and advice we have ever received in 10 years of being a costumer. Thank you Ahmed
20 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey there,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful and patient with…
Ahmed was very helpful and patient with the service he gave me
17 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hello Sandra,
Thank you so much for your great review regarding your experience with Ahmed. We're glad you feel this way!
The Social Media team are only a message away if you need any help in the future. You can reach out on Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zack was very to the point and helpful…
Zack was very to the point and helpful with my upgrade. Also was able to sort a situation where I had been being charged double for a couple years.
13 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey MP,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chad and Ahmed gave me an excellent…
Chad and Ahmed gave me an excellent assistance. Thank you very much guys, thanks for the patience. Vodafone Fulham is Number 1!!!!!
12 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Monique,
Thank you for taking the time to leave your feedback about Chad and Ahmed. We're really glad you feel this way.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ahmed was superb from start to finish
Ahmed was superb from start to finish. Professional and helpful with suggestions.
12 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Sarah,
Thanks for letting us know what an amazing job Ahmed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They were very helpful in solving my…
They were very helpful in solving my problem. The employees were friendly and polite. Thank you.
10 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey,
I'm glad to hear your problem was resolved. We appreciate your review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.