Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... Zobacz więcej
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Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... Zobacz więcej
Reakcja na opinię
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Fulham Broadway
Napisane przez firmę
Dane kontaktowe
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Zjednoczone Królestwo
4,9
Doskonała
216 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Arif was a life saver and solved a…
Arif was a life saver and solved a world class mix up by your 191 customer service team who switched my phone from business to consumer and in the process my number for 25years disappeared. I lost my number for 10 days and now thanks to Arif I have it back.
29 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Philip,
Thank you for your feedback. It's always wonderful to read such kind words about Arif.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was amazing
Arif was amazing - so helpful thank you very much. Best person we’ve spoken to at Vodafone in 1.5years
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient and helpful
Sailen was so efficient and helpful, he managed to discount my monthly mobile bill as well as sorting out my new broadband contract. Great service
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Alexandra,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Even though hw ia a Livwrpool fan
Even though hw ia a Livwrpool fan, sailing gave me fantastic service he needs a payrise
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Arif
Great experience with Arif. Very helpful with my phone problems. Very quickly responded.
21 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hello Monika,
It's always our aim to provide a helpful service, so it's great to hear that Arif delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
### Review for Sailen
### Review for Sailen, Assistant Manager at Fulham Branch
I had the pleasure of interacting with Sailen, the Assistant Manager at the Fulham branch, and I must say his knowledge and assistance were truly exceptional. From the moment I approached him, he demonstrated a deep understanding of the products and services, answering all my questions with clarity and confidence. His expertise was evident, and he went above and beyond to ensure I had all the information I needed to make an informed decision.
What stood out most was Sailen's willingness to help. He was patient, attentive, and genuinely invested in resolving my concerns. Whether it was providing detailed explanations or offering practical solutions, he made the entire experience seamless and stress-free. His professionalism and friendly demeanor made me feel valued as a customer.
Sailen is a true asset to the Fulham branch, and I would highly recommend seeking his assistance if you need knowledgeable and reliable support. Thank you, Sailen, for your outstanding service!
15 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Can,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Experience
Great Experience, Arif was really helpful and patient organizing a new contract!
12 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Jenny,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Fulham Broadway
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly staff and great customer…
Friendly staff and great customer service
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Mhal,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent! Both knowledgeable and friendly by Sailen
7 marca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Thanks for much for your excellent review, Paris! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Fulham Broadway
Thanks for your awesome feedback for Zack! All the best, The Vodafone Social Media Team
Incredible customer service at this…
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout. He made sure all bases were covered and that I could get the best possible deal. Would recommend to anyone.
15 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey Karina, thanks for your lovely feeback for Zack. IT great to see he did everything possible to help you after some one stole your phone. All the best, The Vodafone Social Media Team
Great service from the in store team
17 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hey JM, thanks for your feedback 😊 All the best, The Vodafone Social Media Team
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Norman,
This is a great review. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great person.
10 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
9 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Andrew,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the store and was standing…
I went into the store and was standing there for a good 10 mins whilst the sales assistant watched me obviously aware that I needed help eventually he asked me what I needed help with I said I'm interested in this pay as you go phone he said we don't have any of the pay as you go phones without even checking to see why put about 20 pay as you go phones on display if your out of stock and don't have them it's a waste of time for the customer it's not rocket science to remove them from display if there not in stock available for sale.
7 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially during a face-to-face interaction. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Replacement SIM
I had trouble with my replacement SIM and data abroad. Alex was very helpful
4 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Teddy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great experience with Arif
Arif was so helpful and knowledgeable! Thank you for the best customer experience.
2 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Hi Selma,
What super feedback for Arif! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I just wanna thanks to Alex she’s very…
I just wanna thanks to Alex she’s very helpful and very professional.
Thank you very much for your help.
2 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Fulham Broadway
Thanks for the five start review, Zakaria. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.