Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jack was very helpful and answered any questions we had , good customer service
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Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Zobacz więcej
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Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Farnborough
Napisane przez firmę
Dane kontaktowe
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Zjednoczone Królestwo
4,9
Doskonała
241 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thanks for your help today
Thanks for your help today, was great service and advised to his best ability. Micheal top standard of help.
13 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Aadil is a gem!
Aadil in Farnborough was an absolute pleasure to work with, helped with everything I needed, got me a great deal, was lovely to chat to, honestly best Vodafone interaction I’ve had as a customer for 20+ years
7 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Kayla,
Thanks for letting us know what an amazing job Aadil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Farnborough
Hey Dariusz,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very professional service
Very professional service, very knowledgeable and helpful guy, Michael. Came all the way from Godalming in Surrey as I always do.
3 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Alison,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Priya gave excellent customer service-…
Priya gave excellent customer service- very helpful, charming & efficient
20 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Jennifer,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Farnborough
Hi Serpentine. Thank you for your review for Aadil. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful team at the store
Really helpful team at the store. Got a great deal which was exactly what I wanted.
15 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Rachel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jamal at the Farnborough branch had the…
Jamal at the Farnborough branch had the magic touch got my phone working was very helpful and professional amazing five star service
8 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Susan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal has been extremely helpful and…
Michal has been extremely helpful and has great knowledge of all products that we enquired about. Very honest and helped us find the best offer suited for us.
6 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Katie,
Thanks for your review and your lovely words for Michal! It's what we love to see.
Thanks again, Vodafone Social Media Team
Best Store Manager
Even though the store was very busy and all 3 customer store people were busy , one of which was the Store Manager, Michal, he still made sure you had been seen and would be helped, which is why I waited and because of his customer attention wanted to be served by him.
Michal was very knowledgeable, helpful, customer and staff aware; he made sur his customers and staff were looked after equally.
4 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Farnborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Farnborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service from Michal
4 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michel at farnborough is amazing
Michel at farnborough is amazing. Saved me almost £20 a month. Thank you for great service.
3 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service thanks again jamal…
Excellent service thanks again jamal appreciate
27 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Ram Rom,
Thanks for the great feedback for Jamal. It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Michael
Michael, amazing personal service. Explained everything in detail so I understood, walked out very happy with a much better deal, thanks
12 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Zoe,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
New mobile phone
Very helpful with purchase of my new contracted phone.
Have been with Vodafone for many years have never been disappointed with service
10 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi Lynda,
This is a great review. Thanks for your feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Best Customer service ANYWHERE
Micheal's customer service is the best customer service I've ever received.. anywhere having dealt with him before i travelled 600 miles back to find him to review my contact again. Professional, patient, beyond knowledgeable and 100% out to do what's best for each customer. I can't recommend enough.
9 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Alice,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal was superb……sorted out my…
Michal was superb……sorted out my overpaying to Vodafone !
6 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hey Dean,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional skills
Professional skills, great knowledge and outstanding customer service from Michal in Farnborough branch. Highly recommend to choose the handset to match your needs.
4 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Farnborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.