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Vodafone UK - Ely Recenzje 

123
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Wynik TrustScore: 5 na 5

4,8

Operator sieci komórkowej
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Lokalizacja

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19a High Street, CB7 4LQ Ely, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Harry and his colleague were both super friendly, welcoming and helpful. They listened to what we needed and went out of their way to give us a memorable number for a new PAYG SIM, and clearly explain... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thea was excellent - she seamlessly set my phone up for use in the UK with a new sim card with a minimum of fuss. Great service!

Reakcja na opinię

Oceniono na 5 z 5

We recently visited the Ely branch of Vodafone in order to review our account as it was out of contract . Thea was welcoming and discussed our options with us before sorting our new contracts. She ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Vodafone store in Ely provides a lovely, friendly, non-intimidating experience where we always go for advice and to upgrade our mobile/broadband plans. Today we were served by Thea who was so very... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Ely

Napisane przez firmę

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Dane kontaktowe

  • 19a High Street, CB7 4LQ, Ely, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

123 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(123)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 223

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Oceniono na 5 z 5

Really great advice

Really great advice, help and service from Thea. She was very knowledgeable. Nothing was too much trouble and she patiently explained answers to my naive questions!
I got the perfect phone and plan through the advice given.

10 października 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service

We had a complex query but nothing was too much trouble. Really appreciated Thea's help and patience.

11 października 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service and friendly advice …

I was given really useful information and help by Thea.
She was friendly and polite while being cheerful and amazingly patient
An unusually excellent service.

22 września 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Harry

My phone died and I needed to get another one quickly. Harry was helpful, patient and ensured I got a contract that was right for me.

20 września 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Exceptional experience at Ely store

I was thinking about upgrading using the Vodafone app but passed the Vodafone store and popped in to look at options. I was assisted by Ana and was so impressed with her that i decided to upgrade in store. I had just 30 minutes until an appointment but Ana worked quickly to ensure everything was completed in record time. I think the overall level of service Ana provided was EXCEPTIONAL and i would definitely choose to upgrade in store over doing it online to benefit from this high level of personalised support and experience. I love my new phone, feel i got a very reasonable deal and cant thank Ana enough: she was truly outstanding.

2 września 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Ely

We appreciate you sharing your fabulous experience in our store. We're happy to hear that you received exceptional support and a great deal. Thank you for recommending our in-store upgrades.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Harry was fantastic

Harry was fantastic! Asked questions to find out what I needed from new phone and contract & found me a brilliant new deal - cheaper than what I was paying! He was thorough & gave me options to consider giving me plenty of time to think about options. Highly recommend, thank you Harry for your help :)

19 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Megan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thanks to Thea in the Ely store made my…

Thanks to Thea in the Ely store made my upgrade easy and got the best deal for me.thank you very happy customer.

21 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Miss zoe loveridge,

Thanks for the lovely review and fantastic support for Thea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Ana from Vodafone Ely Shop…

Thank you Ana from Vodafone Ely Shop for all your help and expertise

30 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great technical support from Ana

Ana helped me transfer my mobile number to my new Vodafone SIM. She was friendly, clear and super helpful and saved me a lot of stress.

30 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Katharine,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thea is a superstar!

I live in the Midlands but as I've had such good customer service from the Ely branch before have returned. Thea is a superstar, so knowledgeable, patient and friendly. Thank you

12 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Ely

Hey Carol,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thea was exceptionally helpful

Thea was exceptionally helpful, third time she has upgraded me and as always knew what was needed. Will be back when due again. Friendly service.

19 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Sally,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Thea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The service HARRY at Ely store by

The service at Ely store by
HARRY. Was very helpful with my phone coverage and getting it reset properly by himself

16 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you!

Super service! Thank you Thea, you were so calm and helpful. I really appreciate the excellent service in getting me set up with a great deal on my broadband.

14 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Laura,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thea in Ely Branch. Superb customer service

Been with Vodaphone for 9 years now.. and the staff in branch are fabulous. Went in just before Xmas to order a new phone. I have 4 contracts for phones and a broadband contract. Thea served me both in December and yesterday 9/07/25. She takes the time to go thru the best deals and explains things very clearly. Truly an asset to the Company and nothing is too much trouble for her customers

9 lipca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tuhin was very helpful and understood…

Tuhin was very helpful and understood what I required, wasn’t pushy or hard selling at any point. Very friendly and pleasant gentleman to deal with and a credit to your store in Ely.

28 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Sadie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

New phone purchase

Needed new phone and Tuhin of Vodafone really helped in a totally professional manner. Great asset to the company.

14 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hi Steve,

We're happy to hear that you had a positive experience getting a new phone.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Thea made us feel welcome and help us…warm welcome from Ely

Thea made us feel welcome and help us with everything like she always does. Very efficient and very knowledgeable.

28 maja 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thea was absolutely brilliant

Thea was absolutely brilliant, my wife and i both came in to the store to look for an upgrade and Thea was patient and explained everything thoroughly and answered every question that we had, made the whole process very easy!

31 maja 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Thea.

This is the second time I have been served by Thea. Her calm, helpful manner makes the whole process easy. She gets the best deals with no hard sell. 😁

24 maja 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone visit

I usually dread going into a phone shop but today was exceptional
Went in to get a run down of my latest bill and Ana couldn't of been more helpful. So thoughtful and explained everything in detail.
Excellent customer service from a lovely lady

19 maja 2025
Opinia niezależna
Logo Vodafone UK - Ely

Odpowiedź od Vodafone UK - Ely

Hey Mel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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